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Service apartment offering a kitchen, caretaker & parking

Review Of Convastay Gajel | Rooms & Wi-Fi

Thousand Lights, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    289 Ratings, 144 Reviews

    excellent
    34%
    very good
    23%
    average
    15%
    poor
    12%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 3
    • 2
    • 1
    • 1
    • 1
    • 4
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.5
    • Value For Money3.2
    • Food3.1
    • Facilities3.3
    • Checkin Experience3.1
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    Reviews Summary

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    The property is conveniently located near Apollo Hospital, making it ideal for medical visits. Guests appreciated the polite and cooperative staff, as well as well-maintained rooms, especially studio types with kitchen facilities. The property is generally clean, but some reviews pointed out issues with room sizes, ventilation, and service organization. While there's no on-site restaurant, plenty of eateries are nearby. However, several guests noted discrepancies between advertised photos and actual room conditions.

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    Positive first
    3.0

    Average Stay

    sachin p.family

    property is ok but wifi and television not working

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Room is not clean

    deekshith g.family with 1 kid

    Room is very ugly and not clean

    Travel Month: Jul 2025

    Room: Deluxe Room

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    1.0

    Terrible Stay

    mohamed z.

    1 - Terrible. The AC didn’t cool, the refrigerator wasn’t working, the washroom mirror was placed too low, and the lift was not functioning half the time. Very disappointing experience.

    Travel Month: Jul 2025

    Room: Studio Room

    2.0

    Poor Stay

    family with 1 kid

    not so good a/c is not working

    Travel Month: Jun 2025

    Room: Deluxe Room

    3.0

    Average Stay

    dilip k.

    The approach to the property is a big turn off. The deluxe rooms are very congested and lack kitchen. No restaurant facility. Room we're allotted is suffocating without any window or ventilation.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Convastay gaje

    naveen a.family

    Rooms were not as shown in the pictures

    Travel Month: Feb 2025

    Room: Studio Room

    4.0

    Good Stay

    sharath v.family

    Neat and clean no mosquito. Staffs are polite and good mannered.

    Travel Month: Feb 2025

    Room: Deluxe Room

    4.0

    Comfortable stay

    abdul v.family

    Pleasant stay however the surroundings are not maintained properly. Inside of the apartment is neat and as indicated on pictures

    Travel Month: Jul 2024 (7-Night Stay)

    Room: Studio Room

    3.0

    Stay in convastay

    tapas g.couple

    Convastay gajel stand in an unique location of g reams road, chennai. As i travel-led with my ailing wife under strict diet restrictions, so i was not being able to take food from the property. Amenities are satisfactory barring a few exceptions. The attached bath is neat and clean but the deficiency is in the area of inadequate rack and hanger for clothes and towel. The television set is defective. Room services are unorganised. The boys are polite and responsive if informed by the boarder. The defunct intercom needs to be repaired for the sake of boarders staying in higher floors. Overall experience is good and worth money for stay for 2 or 3 days in such ac deluxe room.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    haresh s.loyalty-iconfamily

    The property is completely different from how it is shown on the pictures. The corridors are unhygienic. The room has cockroaches, no mirror in the washroom and the cupboard is also not usable.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Room

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    1.0

    Bad experience

    bipin c.solo

    Fake photos, very dirty rooms, break fast was not served, very old building, stinking rooms, no restaurant available in the hotel, lots of mosquitoes.

    Travel Month: Apr 2024

    Room: Studio Room

    • user photos
    1.0

    Terrible Stay

    rajen j.loyalty-iconfamily

    Very dirty room, not at all as per they had shown at make my trip. Very dirty entrance, bad smell, in hygienic. This was my first experience through mm t booking.

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Studio Room

    1.0

    Worst experience don't go there

    balaji n.family

    Worst experience, i went there with family made a booking they put pictures of another property to get booking, and the rooms are worst maintained it's very smelly to overcome they used toilet freshner in each rooms that itself irritated, toilet door not closed, wifi not worked and i asked to give the room which i booked, they said we can't put each rooms pictures. Then i don't have any choice at that night time with my family and ask them to change the room for the next day they accepted but the next day they are not interested in changing the room so i cancel-led the another day booking. There i saw people who came for apollo hospital the family peoples took room here and stay here, if you stay here book another bed in apollo.

    Travel Month: Apr 2024

    Room: Studio Room

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    1.0

    Terrible Stay

    bhagya l.loyalty-iconfamily

    We booked a studio room, the pics of the room which was shown was completely wrong. Worst room was alloted, it was very old apartment, all the things was in repaired condition. Waste of money

    Travel Month: Nov 2023

    Room: Studio Room

    1.0

    Pathetic and 3rd grade hotel

    vg s.family

    Very idiotic and pathetic hotel, the hotel rooms are full of cockroaches and the staff are drunken idiots.

    Travel Month: Oct 2023

    Room: Studio Room

    5.0

    Excellent

    avijit g.loyalty-iconfamily

    Location and staying comfort is excellent

    Travel Month: Apr 2023

    Room: Studio Room

    1.0

    Terrible Stay

    supriya c.loyalty-icon

    Very bad locality, bad room service, insects (cockroaches and mosquitoes) in washroom and fridge, totally terrible experience. We had to change room in night. I want refunds

    Travel Month: Apr 2023

    Room: Studio Room

    1.0

    Terrible Stay

    santonu s.

    1 terrible. Everything is bad. They even forgot to serve breakfast. I tried to find people but couldn't. Later i had to go outside for breakfast. I want partial refund. Bathroom door

    Travel Month: Mar 2023

    Room: Deluxe Room

    • user photos
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    3.0

    Average Stay

    ajitesh k.loyalty-iconfamily

    Photos shown was very different than actual photos of hotel. Rooms were very small in size. Not as per description and size booked.

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Studio Room

    2.0

    Please do not trust what you see in pictures.

    rahul s.family

    We knew beforehand that the exterior of the property was not good so that wasn't a problem on arrival. We were given a room which roughly measured 150 sq ft s with 3 single beds in it with completely no place to walk. We talked to the service boy who was polite and in return, he talked to his manager. They showed us another room which was again a disaster with a better space but not even 10% of what it has been shown in the picture. The kitchen was just a small table in the corner. The room looked not even worth. We talked to the manager again and he said the actual rooms are not available and he has no other option to provide me with that small room and he shall shift us in the original room in "a couple of days. We made a call to mm t and mm t provided us with 2k coupon as compensation and promised us to give us an actual room on the next day. We had no other choice than to agree. The manager then shifted us to some other property on the same day which was though cleaner but the room was really small and not 400 sq ft s as it has been mentioned in mmt. We were literally tired and decided to stay there itself. The moral of the story - do not trust what you see in picture. The manager himself said me, "there are only two rooms like it has been posted, how can we give the same room to everyone.

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Studio Room

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