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Review Of Collection O The Doors Near Appu Ghar0123401234

Golf Course Road, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.6
    Average

    40 Ratings, 19 Reviews

    excellent
    13%
    very good
    18%
    average
    23%
    poor
    18%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 1
    • 2
    • 3
    • 4
    • 3
    • 5
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Value For Money3.2
    • Facilities2.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property has drawn mixed feedback from guests. Many appreciate its location near the metro and golf course, but several faced issues with rude staff, extra charges at check-in, and unclean rooms. Guests mentioned poor service, lack of basic amenities like towels, and issues with food quality. While some had decent experiences, overall, there are significant concerns about hospitality and cleanliness.

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    Positive first
    1.0

    don't try to book this property from MMT they will charge you extra money

    alok p.couple

    They are not accepting bookings from MMT, asking for extra payment when you visit to check-in hence please avoid this hotel and go for another one.

    Travel Month: Jan 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    parvesh.loyalty-icon

    Worst experience. The Hotel denied my guest’s entry and then asked for an extra amount as well.

    Travel Month: May 2024

    Room: Classic

    1.0

    Worst experience

    kishor t.loyalty-iconcouple

    The name of the hotel is not similar. The manager is very rude and he misbehaved with me and says that hotel is not accepting but i booked then i made a dial to customer care service then he agreed but provided me with the room of degraded quality and said never come to this hotel again making booking. This type of service is not acceptable, i need full refund as compensation and take strict action against this property. No chair, towels etc. Provided.

    Travel Month: Apr 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Pathetic

    inderjeet s.couple

    Being a hotelier and working for 5+ years in the industry i know what hospitality is, but my recent stay was horrible i have to wait for almost 2 hours in the lobby just because the property manager yash denied to give me check in because as per him the amount i have paid to make booking was not acceptable. Come on guys what on earth, his behaviour was very rude, the room was stinking there was no towel and other stuff provided by the property. It was pretty cold that day so i called in the lobby 9 or 10 times and nobody picked up the call later i went down and asked the lobby guy to provide me an extra blanket or something else. He straight away denied stating they don't have an extra blanket. Everything was pathetic.

    Travel Month: Dec 2023

    Room: Classic

    3.0

    Average Stay

    amit n.

    Stay was average. Room bedsheet was dirty. I don't have

    Travel Month: Jul 2023

    Room: Classic

    2.0

    Poor Stay

    rohit.

    Wait. This is*the room, pay b hi kr diya 2 din ki deal mil gyi, but jab mai hotel pahoncha to reception pe bola gya, ki hum is amount me room nhi detey hain, na hum denge aap ko aap mm t se baat kriye apna, phir unhone bola ye aap ki booking 2 din ki na ho k ek din k lye valid hogi bss is amount me, phir unlog ne mujhse 1000 rs or lye jiski koi receiving b hi nhi di mujhe, jab mainey bola mujhey koi manual bill dijiye is 1000rs ka to wo b hi nhi diya unlog ne phir bola ki koi call ayegi to hum-log baat kr lenge. Phi r meri majboori thai mujhey stay krna tha to mujhey 1000 or de k stay krna pada, us-key wahan ki service b hi ekdm poor, unlog ne ek towel b hi nhi diya na drinking water. Bole y neechey se bihar k le jaeye. Or mainey jo payment ki unko wahan wahan jo qr code laga tha wo b hi kisi aise bandey k naam pe tha, hotel k naam pe nhi tha. Ye meri booking thai iskey baad b hi unlog ne mujhsey 1000 ra extra lye ye bol k. Ki hum is amount me room nhi dety

    Travel Month: Jun 2023

    Room: Classic

    • user photos
    • user photos
    4.0

    Good Stay

    pawan.

    Good

    Travel Month: Apr 2023

    Room: Classic

    Collection O The Doors Near Appu Ghar has replied on Wed May 31 16:15:23 IST 2023

    Hello, Kumar! Thank you for taking the time out to share your valuable review with us. We pride ourselves on providing our customers with excellent services and we are overjoyed to receive your feedback and appreciation. Regards.

    1.0

    Absolute rubbish

    lalit m.

    We were highly terrified to see behaviour of the receptionist guy attending in day time. Very horrible experience. Even bedsheet was not changed inspite of repeated requests

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Front office asked for extra money

    ram s.

    Very poor experience. There is no signage of hotel. Front office guy arun told that booking cannot be accepted as booking is made at low rate and extra amount has to be paid for checkin. What nonsense is that. Further, when i told that i not going to pay extra and you can talk to mmt for the same. After i told him talk to mmt than he gave checkin. But it is not expected

    Travel Month: Jan 2023

    Room: Classic

    2.0

    Poor Stay

    brij n.loyalty-icon

    The quality of food inside the hotel is below average and above that, you cannot get food from outside. So, in that case, you have no other option left. Room dosent provides heaters in winter's, and as delhi is too cold. The stay ther is horrible

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Denied check in

    saroj m.family

    They denied for the check in. They told me that we have paid very less amount. Thats not my fault. I have made the booking through mm t so mm t has to deal with this amount and stuff. Very very bad.

    Travel Month: Jun 2022

    Room: Classic

    1.0

    Terrible Stay

    pankaj s.

    Worst services, booking denied by property and refund us still pending. No response from makemytrip.

    Travel Month: Jun 2022

    Room: Classic

    4.0

    Decent rooms very near to the sector 42-43 rapid metro

    ankur m.solo

    The room, location and staff was decent. Best part being walkable proximity to the golf course road and the metro station. However they don't prefer to take bookings on the rates being published by the makemytrip and other similar portals.

    Travel Month: Jun 2022

    Room: Classic

    3.0

    Experience wasn't quite nice

    sandeep s.couple

    The location was good, the sheets were not clean, the cook wasn't available and i had to order from outside, aminities could have been better

    Travel Month: May 2022

    Room: Classic

    1.0

    Horrible place, please avoid

    biswajyoti d.loyalty-iconsolo

    It's a terrible place to stay (i will not call it a hotel. I had to change 3 rooms in 5 days - 1st one's lock didn't work, 2nd one had a broken toilet

    Travel Month: Nov 2021

    Room: Classic (2X)

    5.0

    Value for money

    jimit s.solo

    The room was nice and clean. The service was also upto the mark.

    Travel Month: Nov 2021

    Room: Classic (2X)

    Collection O The Doors Near Appu Ghar has replied on Tue Dec 07 07:59:01 IST 2021

    Thanks for the positive rating, jimit sarkar! hope to hosting you soon with memorable experience to your next visit with us ) regards, rachit

    1.0

    Terrible stay, nothing to call it a hotel.

    biswajyoti d.loyalty-iconsolo

    It's a terrible place to stay (i will not call it a hotel. I had to change 3 rooms in 5 days - 1st one's lock didn't work, 2nd one had a broken toilet seat. They don't have towels and even after begging for 2 days, they gave me a small face towel. For any service, the minimum time required is 1 hour. The food is horrible, fully dipped in oil and you will not realize the taste at all. Worst part - they organize some party every night (may be by owners) which runs till 1-2am with loud music which can be heard from miles. I didn't had a quite sleep for even a single night. Only benefit is that it is close to metro station but the approach from station to hotel is so dark and secluded that despite being male, i was afraid to walk alone. If you are insane, you can book it but if not, please avoid it at any cost. I got stuck as i prepaid the stay and can't change.

    Travel Month: Nov 2021 (4-Night Stay)

    Room: Classic (2X)

    4.0

    To stay more focused in cleanliness,

    manish k.loyalty-iconsolo

    Need more attention on cleanliness though staff was cooperative, location wise it's best and parking faculty is also good

    Travel Month: Oct 2021

    Room: Classic (2X)

    4.0

    Good budget stay

    ashish j.business

    Pleasant and good stay. Good staff

    Travel Month: Oct 2021 (6-Night Stay)

    Room: Classic (2X)

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