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Sector 38, Gurgaon
18 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers spacious and well-maintained rooms, which guests appreciate. While cleanliness is noted as positive, some reviews mention poor hospitality and uncooperative staff. Location discrepancies and limited menu options for food have been highlighted as issues. However, many guests have enjoyed their stay, particularly when traveling alone or with friends, thanks to decent room service.
Terrible Stay
bad room mila ye kaya farziwara kar rkhe hain
Room: Classic
Location bot correct
Location shared by make my trip was different from what the manager of the hotel shared with me. I had to travel 600 m extra
Room: Classic
Depends on your luck
If your are lucky you would get decent one like shown in pictures.
Room: Classic (2X)
Collection O Maharaja has replied on Fri Oct 04 19:05:07 IST 2019
Sorry for the hassle you faced, Ravi! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Staff behaviour
I faced some strange experience during check in. The guy asked me at what price I booked the hotel and said if I have booked the under 500 he won't allow me to check in. I was amazed to hear this. Dear MMT, hoping for a response from your end on this.
Room: Classic (2X)
Collection O Maharaja has replied on Thu Oct 03 23:53:48 IST 2019
Regret for the unpleasant experience you had with us, Amit! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Terrible Stay
Non cooperative staff, not good for family point of view, beds no comfortable!
Room: Classic (2X)
Collection O Maharaja has replied on Thu Oct 03 23:49:19 IST 2019
Never meant to disappoint you, Rahul ! We'll deep dive into this issue and will put in our best efforts to serve you better. Regards, Amit.
Hospitality
Hotel was good and clean but hospitality was poor so we have to ask them so much time to get a towel and tea otherwise all services were good.
Room: Classic (2X)
Collection O Maharaja has replied on Thu Oct 03 23:49:19 IST 2019
Never meant to disappoint you, Pooja! We'll deep dive into this issue and will put in our best efforts to serve you better. Regards, Amit.
Stays with friends
A very good and great stay with friend. Kitchen point of view a lots of dishes not available as per menu card provided by hotel.
Room: Classic (2X)
Collection O Maharaja has replied on Sun Sep 29 07:18:17 IST 2019
Thank you so very much, Megha ram Dudi! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Amit
Excellent
Room is big spacious and room service is good. If I come here I want to book this hotel next time.
Room: Classic Room
Collection O Maharaja has replied on Thu Jun 06 16:30:58 IST 2019
Dear guest, that s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day.
Service
Service is very good. I impressed. Peaceful.
Room: Classic Room
Collection O Maharaja has replied on Thu Jun 06 15:15:32 IST 2019
Hey Mritunjay, glad to hear your review. We are so happy that you liked our services. Regards, Sagar
Good
Good staff behaviour, nice room, good food
Room: Classic Room
Collection O Maharaja has replied on Thu Jun 06 15:05:15 IST 2019
Thank you for your valuable feedback, Duli! As per the feedback, it seems that you aren't satisfied with our services. Be assured, we'll strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Pravin
Good Stay
Good to stay alone or with family.
Room: Classic Room
Collection O Maharaja has replied on Thu Jun 06 14:29:51 IST 2019
Thank you for your sweet words, Avishkar! We hope to give you a consistent service every time. Regards, Pravin
Excellent Stay
Room was great and well maintained.
Room: Classic Room
Collection O Maharaja has replied on Tue Apr 16 09:48:46 IST 2019
Appreciate your valuable feedback, Shiva Nishad! That's what always motivate us to enhance your experience with us. Hoping to welcome you again soon and we ensure that you would enjoy the hospitality for what we are known for. Have a marvelous day! Regards, Navneet
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