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Review Of Collection O EXPRESS SUITES0123401234

Ramanattukara, Calicut (Kozhikode)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    2.2
    Average

    41 Ratings, 19 Reviews

    excellent
    10%
    very good
    10%
    average
    12%
    poor
    27%
    bad
    41%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 2
    • 5
    • 1
    • 5
    • 1
    • 1
    • 1
    • 2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the cozy vibe and welcoming staff but have raised concerns about cleanliness and poor maintenance. Many report issues like a lack of basic amenities, unavailability of promised services, and extra charges upon arrival. While some found it a decent spot near the bus stand, several encounters with poor communication and unresolved complaints have led to dissatisfaction.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nirmal.group

    No proper services and facilities, not clean, not maintained, waste of money, there shown that break fast included , but no breakfast got , worst experience,

    Travel Month: Oct 2025

    Room: Classic

    2.0

    Poor Stay

    preman k.

    How to do rating

    Travel Month: Jun 2025

    Room: Classic

    5.0

    Excellent Stay

    tanveeran.solo

    This place was best choice for my solo journey. cozy room, helopful staff, and a positive vibe. Great stay!

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    shrikanth.solo

    there is no TV....no ac remote.....bathroom ohhh God it's terrible....haven't slept properly due to ac not cooling properly ..

    Travel Month: Jun 2025

    Room: Classic

    5.0

    Excellent Stay

    yogesh.solo

    A lovely place to rest and recharge during my solo journey. Staff were welcoming and kind. highly recommended!

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    krishnaprasad s.

    not allowed to check in.... my payment not returned.... lack of support from your side also...... till now I didn't receive my payment

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    krishnaprasad s.solo

    they didn't allow me to check in, what kind of service you are providing... really pathetic situation

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    abina d.

    We didn't stay there. Because they denied our stay because of some maintenance work issues. And i booked another room. I already registered a complaint in make my trip app. But i didn't get any response. I lost my money.

    Travel Month: Sep 2024

    Room: Classic

    2.0

    Poor Stay

    krishnaprasad s.solo

    Lack of cleanliness, no soap available. Tv not working. Ant in the bed not able to sleep properly.

    Travel Month: Sep 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Room review ramanattukara

    shyjith p.business

    Near the bus stand, some rooms are under maintenance so confirm before paying there is no card payment option

    Travel Month: Aug 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    shyjith.business

    Near the bus stand the hotel is under maintenance please ensure rooms are available before paying payment

    Travel Month: Aug 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    shyjith p.business

    Good option for staying near bus stand good behaviour of staffs but still some basic things are not providing like brush paste etc.

    Travel Month: Aug 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ramesh c.

    i booked for an ac room, when checked in the receptionist told me ac room not available, he asked me 400/- for early check in at 9am for a 2 hour advance, his attitude was not customer friendly, the room was stinky, tv was not working, i had a bad sleep due to small ants running around the bed, checked out this morning itself, overall a terrible and horrible experience 🙏. *

    Travel Month: Jul 2024

    Room: Classic

    2.0

    Poor Stay

    ashinraj k.

    Hotel stay not satisfied. Room ok. Overall customer service is not good. Not recommend this hotel. No

    Travel Month: May 2024

    Room: Classic

    2.0

    Poor experience

    sharafudheen t.solo

    Tv not working. Drinking water not available. Bathsoap not available. Otherwise room is good. Poor experoemce

    Travel Month: May 2024

    Room: Classic

    1.0

    Terrible Stay

    akhil b.

    Your app charges extra charges for break fast and the hotel does-not provide us any breakfast. Worst experience. I don't recommend this app to any one

    Travel Month: Feb 2024

    Room: Classic

    1.0

    Terrible Stay

    racheal n.business

    Booked for 3days paid advance and then they charged extra after reaching the hotel. Plus we checkout after 2days but the did not refund any money. The room was also very dirty plus they didn't not even come foo cleaning. I want my 1 day refund. Such a terrible hotel with high price. Not upto expectation

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Classic

    3.0

    Hectic delay to check in

    athula.couple

    Poor communication and welcome from the reception. After one hour only checked in that too after paying extra amount of 333. The invoice of extra payment hasn't received asper diksha promised. Room condition was below average. Reminded old hospital room kind of ambience! tv wasn't working. Only one good thing was large bed! thank god! it was really desperately negative experience with you guys. Insecure d booking. \

    Travel Month: May 2023

    Room: Classic

    1.0

    Not stay

    mohandas s.solo

    The hotel people ask me to pay additional amount for staying, and l can't touch with your coustomer care, why shouldn't you give the customer care number along with booking details

    Travel Month: May 2023

    Room: Classic

    Collection O EXPRESS SUITES has replied on Wed May 31 16:18:56 IST 2023

    We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim.

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