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Pollachi, Pollachi
685 Ratings, 435 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Coco Lagoon offers a charming escape for families with its lush greenery and serene environment. Guests appreciate the warm and friendly staff, well-maintained pool, and engaging outdoor activities like bullock cart rides and pottery making. The property is clean with ample amenities and provides a delightful dining experience, particularly with the breakfast spread. The atmosphere is perfect for relaxation, making it a popular choice for getaway enthusiasts.
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Good resort for a week end getaway
First when i checked in, i faced some issues, but the team addressed it well & took care for my comfortable stay. Appreciate their efforts to make guest feel comfortable & happy during the entire stay. Pro's Rooms were neat & clean Room service was quick Limited menu for indoor dining, but tasted good Well maintained property. Lot of outdoor & indoor activities Enjoyed the river walk & pottery making. CON'S Posting it as a suggestion for improvement The restroom in executive rooms are too small, in particular the shower area, water splashes into the dry area everytime we shower, the screens doesn't help. Expected a shower cubicle with glass door. So before booking the executive room, guests must be aware of this small restroom. Morning buffet menu can be improved, same menu on all days. Pongal kept on both days dint taste good. Overall a very good experience in resort, would love to stay in the pool villa next time if i get a chance.
Room: Executive Deluxe Room
Average Stay
the staff response was very late for each and everything . menu is very limited I feel the property is over hyped
Room: Executive Deluxe Room

Excellent Stay
Excellent property, very well maintained and a very warm + helpful staff. Great place for families. Good food
Room: Executive Deluxe Room




fantastic
Awesome experience value for money will come again with family really love the place kids loved it
Room: Executive Deluxe Room
Excellent Stay
Amazing place….ambiance was too good…. Multiple games to keep kods occupied, tasty food…. Worth the money
Room: Executive Deluxe Room
Excellent Stay
While the resort boasted a beautiful natural setting and provided a peaceful escape, the rooms could benefit from some updates to the fixtures. The staff were very helpful, but the service was inconsistent at times. However, the location was a highlight, offering beautiful ocean views and a tranquil environment, and the food was good for the pric
Room: Executive Deluxe Room






Great Experience
overall great stay, room, food, and experience. Beautiful location and great staff and services. Nice pool.
Room: Plunge pool villa|Tropical Suite with Balcony
Excellent Stay
Good Stay, calm, kids engaging activities, tasteful restaurant, chilling swimming pool, flexible check in and check out timings .
Room: Executive Deluxe Room
Excellent Stay
we stayed for one night only so didn't participate in activities. It's truly a Coco Lagoon.... surrounded by coconut trees....
Room: Executive Deluxe Room
Good Stay
Good place for family tourists with kids. A getaway from your devices , phones and day to day hassles. Calm and enchanting place. Few improvement points are there and believe it will be settled over the next few years
Room: Plunge pool villa
Great location
Location and amenities are very good. Staff were polite and helpful Please improve the quality of tea and coffee.
Room: Executive Deluxe Room

family vacation
Wonderful stay. Nice ambience and great location. Had a great time and had a leisure stay. Kids enjoyed
Room: Plunge pool villa
Excellent Stay
The overall property food and ambience was really satisfied...I was really happy and I enjoyed my birthday very well...I food was delicious and the service was completely satisfied...
Room: Plunge pool villa
Awesome stay !
The overall experience was great. I booked for plunge pool villa and the room was really good and the ambiance around the resort is chill and well maintained. The staff members are super responsible. The only drawback is morning breakfast. The menu options are less and some food items could taste better.
Room: Plunge pool villa



Terrible Stay
ants in room, bathroom so conjugated that if some one will take bath entire bathroom is wet, they have curtains as separator in bathroom which is pathetic , size of bathroom is not even like 2 star hotel. my room was with dinner but they didn't give buffet, instead asked to take al carte, won't recommend this hotel to anyone Room has ants , they never do pest control it seems, bathroom is so small and congested, they even didn't have proper partition between bath section and non bath section, taking bath makes entire bathroom wet, they even have wet door mat even multiple time we asked they they changed it, dinner was not a buffet dinner it was alcarte which lead to food wastage also, won't recommend this hotel to anyone specially in rainy season, there is nothing which can be done, they have hi tea but there snacks they sell, they say that they will take photo as complementary then the photographer will say that more than 1 photo is chargeable and they take multiple photos so that people will buy from them, not a start hotel or resort I must say
Room: Executive Deluxe Room
Excellent Stay
Everything is good... Nice place... Fully enjoyed .. Lunch only poor.. Biriyani taste not good..
Room: Tropical Suites with Lawn
One full entertainment is available. Nice room service kind manner. .
Everything is ok.. But lunch ( biriyani) very worst.. Waste of money.... Location is good Extra activities super
Room: Tropical Suites with Lawn
Good Stay
We had a great stay. Staff was warm and welcoming. The amenities were good and delicious dining options, beautifully maintained pools, gardens. It is a must visit for anyone seeking relaxing getaway. Pool has been maintained so well. We have lot of gaming option for the kids.
Room: Executive Deluxe Room
Excellent Stay
I recently stayed at this resort and had an amazing experience! The place is surrounded by lush greenery, offering a peaceful and refreshing atmosphere that’s perfect for a getaway. The swimming pool was clean and well-maintained — ideal for relaxing on a warm day. One of the highlights was the children’s play area, which kept the little ones entertained and happy throughout our stay. The food was delicious, with a great variety of local and continental dishes that satisfied everyone's taste buds. The staff were warm and welcoming, always ready to help with a smile. Overall, a perfect stay for families, couples, or anyone looking to unwind in nature with great amenities. Highly recommended!
Room: Executive Deluxe Room



Good Stay
The resort was overall good and comfortable. All the staff members were very polite and respectful, which made the stay pleasant. However, there were a couple of disappointing experiences. The small refrigerator in the room was not working, but the staff insisted that it was functioning as expected, saying it would only cool to the "very minimum" — which wasn’t helpful. Also, they did not allow my friend and his family to visit the room, which was quite inconvenient. A few improvements in flexibility and amenities could make the experience much better.
Room: Tropical Suite with Balcony
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