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Review Of Coco Lagoon by Great Mount0123401234

Pollachi, Pollachi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    685 Ratings, 435 Reviews

    excellent
    49%
    very good
    34%
    average
    11%
    poor
    4%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 5
    • 5
    • 4
    • 3
    • 4
    • 4
    • 3

    Rating Categories

    • Hospitality4.2
    • Facilities4.2
    • Food4.3
    • Room4.4
    • Cleanliness4.4
    • Value For Money4.1
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    Review Summary

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    Coco Lagoon offers a charming escape for families with its lush greenery and serene environment. Guests appreciate the warm and friendly staff, well-maintained pool, and engaging outdoor activities like bullock cart rides and pottery making. The property is clean with ample amenities and provides a delightful dining experience, particularly with the breakfast spread. The atmosphere is perfect for relaxation, making it a popular choice for getaway enthusiasts.

    Sort by:

    Positive first
    4.0

    Good resort for a week end getaway

    maheswari k.family with 1 kid

    First when i checked in, i faced some issues, but the team addressed it well & took care for my comfortable stay. Appreciate their efforts to make guest feel comfortable & happy during the entire stay. Pro's Rooms were neat & clean Room service was quick Limited menu for indoor dining, but tasted good Well maintained property. Lot of outdoor & indoor activities Enjoyed the river walk & pottery making. CON'S Posting it as a suggestion for improvement The restroom in executive rooms are too small, in particular the shower area, water splashes into the dry area everytime we shower, the screens doesn't help. Expected a shower cubicle with glass door. So before booking the executive room, guests must be aware of this small restroom. Morning buffet menu can be improved, same menu on all days. Pongal kept on both days dint taste good. Overall a very good experience in resort, would love to stay in the pool villa next time if i get a chance.

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

    3.0

    Average Stay

    selva g.family with 4 kids

    the staff response was very late for each and everything . menu is very limited I feel the property is over hyped

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

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    5.0

    Excellent Stay

    navin c.family

    Excellent property, very well maintained and a very warm + helpful staff. Great place for families. Good food

    Travel Month: Oct 2025

    Room: Executive Deluxe Room

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    5.0

    fantastic

    naveen p.family with 2 kids

    Awesome experience value for money will come again with family really love the place kids loved it

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    5.0

    Excellent Stay

    aarthi n.

    Amazing place….ambiance was too good…. Multiple games to keep kods occupied, tasty food…. Worth the money

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    5.0

    Excellent Stay

    hathif a.family with 1 kid

    While the resort boasted a beautiful natural setting and provided a peaceful escape, the rooms could benefit from some updates to the fixtures. The staff were very helpful, but the service was inconsistent at times. However, the location was a highlight, offering beautiful ocean views and a tranquil environment, and the food was good for the pric

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

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    5.0

    Great Experience

    jagan l.family

    overall great stay, room, food, and experience. Beautiful location and great staff and services. Nice pool.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Plunge pool villa|Tropical Suite with Balcony

    5.0

    Excellent Stay

    sudharson a.family with 1 kid

    Good Stay, calm, kids engaging activities, tasteful restaurant, chilling swimming pool, flexible check in and check out timings .

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Deluxe Room

    5.0

    Excellent Stay

    rajmohan g.family

    we stayed for one night only so didn't participate in activities. It's truly a Coco Lagoon.... surrounded by coconut trees....

    Travel Month: Sep 2025

    Room: Executive Deluxe Room

    4.0

    Good Stay

    ashok v.family with 2 kids

    Good place for family tourists with kids. A getaway from your devices , phones and day to day hassles. Calm and enchanting place. Few improvement points are there and believe it will be settled over the next few years

    Travel Month: Aug 2025 (5-Night Stay)

    Room: Plunge pool villa

    5.0

    Great location

    bharath s.family with 1 kid

    Location and amenities are very good. Staff were polite and helpful Please improve the quality of tea and coffee.

    Travel Month: Aug 2025

    Room: Executive Deluxe Room

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    5.0

    family vacation

    ashokkumar m.family with 2 kids

    Wonderful stay. Nice ambience and great location. Had a great time and had a leisure stay. Kids enjoyed

    Travel Month: Aug 2025

    Room: Plunge pool villa

    5.0

    Excellent Stay

    saranya.family with 1 kid

    The overall property food and ambience was really satisfied...I was really happy and I enjoyed my birthday very well...I food was delicious and the service was completely satisfied...

    Travel Month: Jul 2025

    Room: Plunge pool villa

    5.0

    Awesome stay !

    kanna v.family

    The overall experience was great. I booked for plunge pool villa and the room was really good and the ambiance around the resort is chill and well maintained. The staff members are super responsible. The only drawback is morning breakfast. The menu options are less and some food items could taste better.

    Travel Month: Jul 2025

    Room: Plunge pool villa

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    1.0

    Terrible Stay

    neeraj g.family with 1 kid

    ants in room, bathroom so conjugated that if some one will take bath entire bathroom is wet, they have curtains as separator in bathroom which is pathetic , size of bathroom is not even like 2 star hotel. my room was with dinner but they didn't give buffet, instead asked to take al carte, won't recommend this hotel to anyone Room has ants , they never do pest control it seems, bathroom is so small and congested, they even didn't have proper partition between bath section and non bath section, taking bath makes entire bathroom wet, they even have wet door mat even multiple time we asked they they changed it, dinner was not a buffet dinner it was alcarte which lead to food wastage also, won't recommend this hotel to anyone specially in rainy season, there is nothing which can be done, they have hi tea but there snacks they sell, they say that they will take photo as complementary then the photographer will say that more than 1 photo is chargeable and they take multiple photos so that people will buy from them, not a start hotel or resort I must say

    Travel Month: May 2025

    Room: Executive Deluxe Room

    5.0

    Excellent Stay

    vinoth s.

    Everything is good... Nice place... Fully enjoyed .. Lunch only poor.. Biriyani taste not good..

    Travel Month: May 2025

    Room: Tropical Suites with Lawn

    4.0

    One full entertainment is available. Nice room service kind manner. .

    vinoth s.group

    Everything is ok.. But lunch ( biriyani) very worst.. Waste of money.... Location is good Extra activities super

    Travel Month: May 2025

    Room: Tropical Suites with Lawn

    4.0

    Good Stay

    krithika s.family with 1 kid

    We had a great stay. Staff was warm and welcoming. The amenities were good and delicious dining options, beautifully maintained pools, gardens. It is a must visit for anyone seeking relaxing getaway. Pool has been maintained so well. We have lot of gaming option for the kids.

    Travel Month: May 2025

    Room: Executive Deluxe Room

    5.0

    Excellent Stay

    prakash h.family with 2 kids

    I recently stayed at this resort and had an amazing experience! The place is surrounded by lush greenery, offering a peaceful and refreshing atmosphere that’s perfect for a getaway. The swimming pool was clean and well-maintained — ideal for relaxing on a warm day. One of the highlights was the children’s play area, which kept the little ones entertained and happy throughout our stay. The food was delicious, with a great variety of local and continental dishes that satisfied everyone's taste buds. The staff were warm and welcoming, always ready to help with a smile. Overall, a perfect stay for families, couples, or anyone looking to unwind in nature with great amenities. Highly recommended!

    Travel Month: Apr 2025

    Room: Executive Deluxe Room

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    4.0

    Good Stay

    vijaya p.family with 2 kids

    The resort was overall good and comfortable. All the staff members were very polite and respectful, which made the stay pleasant. However, there were a couple of disappointing experiences. The small refrigerator in the room was not working, but the staff insisted that it was functioning as expected, saying it would only cool to the "very minimum" — which wasn’t helpful. Also, they did not allow my friend and his family to visit the room, which was quite inconvenient. A few improvements in flexibility and amenities could make the experience much better.

    Travel Month: Apr 2025

    Room: Tropical Suite with Balcony

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