The property boasts a fantastic ambience with its charming Chettinad architecture and well-maintained rooms, providing an inviting heritage experience. Guests rave about the authentic Tamil food, especially the delicious breakfast, and the genuinely warm and helpful staff. Its location is also convenient for visiting nearby tourist attractions. The cozy atmosphere feels like a home away from home, making it a memorable stay for families. While service can be inconsistent, many visitors were pleased with their overall experience.