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Review Of Hotel Sugam

Karaikudi, Karaikudi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    132 Ratings, 61 Reviews

    excellent
    29%
    very good
    33%
    average
    25%
    poor
    5%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 3
    • 4
    • 4
    • 2
    • 3
    • 4
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.9
    • Room3.9
    • Value For Money4.0
    • Child Friendliness3.5
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    Review Summary

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    This property is conveniently located near the old bus stand, making it a decent choice for those visiting local temples. Guests appreciate the budget-friendly rates and spacious rooms. However, some noted a lack of cleanliness and limited parking, with issues regarding service availability and rude staff. The ambiance is fairly homely, but improvements in hygiene and maintenance are suggested.

    Sort by:

    Positive first
    5.0

    Affordable price Best place

    ramamurthy m.family with 2 kids

    Near to old bus stand..decent stay at affordable cost for Temples like Pillaiyarpatti kundrakudi Murugan temple bairava temple are in few kms we regularly vist SUGAM HOTEL for our devotional trip

    Travel Month: Oct 2025

    Room: Deluxe Triple Bed AC

    2.0

    Poor Stay

    jamal m.group

    We booked for 6 persons but they provided bed for 4 persons only.. When we asked for extra bed they simply said its not available. No flexibility in check in and check out.. Parking space is very less. Also person in reception is very rude and dont even try to answer questions

    Travel Month: Aug 2025

    Room: Deluxe Suit 4 Bed A/c

    Hotel Sugam has replied on Thu Sep 04 20:17:06 IST 2025

    As per MMT, 12 noon check-in to 12 check-out sir, we allowed you to check-in at 9:35 am. We have noted down your feedback about the reception staff sir. He is a new staff and in his first month of work, apologies for the inconvenience.

    3.0

    immediately they will provide another room

    geetha s.family with 2 kids

    To be improved the Ac and wash room to be cleaned, but that hotel owner was very kind person

    Travel Month: Jun 2025

    Room: Deluxe Double A/C Room

    Hotel Sugam has replied on Thu Jul 03 10:14:26 IST 2025

    Thank you for the feedback madam. We will work on it and improve it.

    3.0

    Average Stay

    vignesh r.family

    the place had noice issues and the room was cleaned but the bedspread was not good or worn out ac was not functioning as intended The place is not convenient for elderly

    Travel Month: Jun 2025

    Room: Deluxe Triple Bed AC

    • user photos
    • user photos

    Hotel Sugam has replied on Thu Jul 03 10:15:53 IST 2025

    Thank you for the feedback sir. Sorry we couldn't meet your expectations, we will work on it to improve our services.

    5.0

    Excellent Stay

    muthuganesan n.business

    A Truly Exceptional Stay – Exceeded All Expectations! I recently had the pleasure of staying at [Hotel Name], and I can confidently say it was one of the best hotel experiences I’ve ever had. From the moment I walked through the doors, the staff made me feel genuinely welcome with their warm smiles and professional service. The room was immaculate—beautifully designed, spacious, and equipped with every amenity I could ask for. The bed was incredibly comfortable, the linens were fresh, and the view from my window was stunning. Housekeeping did a flawless job each day, keeping everything spotless and tidy. What truly sets this hotel apart is the attention to detail. From the curated decor to the thoughtful touches like complimentary water, a fully stocked mini-bar, and luxurious bath products, everything felt carefully considered. The on-site restaurant was another highlight. The breakfast buffet was abundant and delicious, offering a great mix of local and international dishes. I also had dinner there one evening and was blown away by the quality of the food and the attentive service. Facilities like the pool, spa, and fitness center were top-notch—clean, well-maintained, and relaxing. The concierge was also incredibly helpful, providing excellent recommendations for local attractions and even helping arrange transportation. Whether you're traveling for business or leisure, I highly recommend [Hotel Name]. It’s rare to find a hotel that delivers on every front, but this one truly does. I can't wait to return!

    Travel Month: Jun 2025

    Room: Deluxe Suit 4 Bed A/c

    5.0

    Excellent Stay

    sattaiappan a.family with 2 kids

    The hotel room was clean. It was worth the price. The staffs were very cooperative.

    Travel Month: Jun 2025

    Room: Deluxe Double A/C Room

    Hotel Sugam has replied on Mon Jun 09 19:55:41 IST 2025

    Thank you for the feedback sir. Hope you will choose us again in the future.

    3.0

    Average Stay

    dharani.family with 2 kids

    It was an average stay

    Travel Month: May 2025

    Room: Deluxe Triple Bed AC

    3.0

    Average Stay

    anbazhagan v.group

    Location is nearby koppudaiya nayagi amman temple, no hotel services, stay is average one, service kindness is good, totally very average

    Travel Month: Jan 2025

    Room: Deluxe Double A/C Room

    • user photos
    • user photos

    Hotel Sugam has replied on Wed Feb 12 16:44:00 IST 2025

    Thank you for the feedback sir.

    5.0

    Homely Stay Experience

    family with 1 kid

    Near Clean Place to stay Homely Experience Nice Place to stay as a Family thank you I suggest this place for Family Stay

    Travel Month: Jan 2025

    Room: Deluxe Triple Bed AC

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    arul s.family

    It's a comfortable stay. The room is spacious and has necessary utilities. The person in reception was very friendly and helpful. Car parking is a bit difficult but manageable

    Travel Month: Nov 2024

    Room: Deluxe Triple Bed AC

    Hotel Sugam has replied on Wed Nov 20 01:21:50 IST 2024

    Thank you for the feedback sir. Hope you will choose us again. Apologies for the inconvenience with parking.

    1.0

    Terrible Stay

    saravanan s.business

    Pols ignore this hotel. Totally different. Bathroom like common bus stand. No towels. Room was very worst. Bed like a stone slap.

    Travel Month: Nov 2024

    Room: Double Non A/c

    Hotel Sugam has replied on Thu Nov 28 09:06:15 IST 2024

    Thank you for the feedback. Apologies Sir, we couldn't meet your expectations. We will improve our services and will serve you better. We gave a room with a new renovated bathroom and new mattress sir.

    5.0

    Excellent Stay

    hema l.

    Best service and nice experience rooms are clean and tidy

    Travel Month: Oct 2024

    Room: Double Non A/c

    • user photos

    Hotel Sugam has replied on Fri Nov 01 18:51:43 IST 2024

    Thank you for the feedback madam. Hope you will choose us again in future.

    3.0

    Average Stay

    vijay k.family

    Location was easy on google map. Room is average, other hotels was cheaper with far better parking & ev charger

    Travel Month: Sep 2024

    Room: Deluxe Triple Bed AC

    Hotel Sugam has replied on Mon Sep 30 09:25:48 IST 2024

    Thank you for the feedback sir. Apologies, we don't have EV charger, we DID NOT mention it too in our property details.

    4.0

    Good Stay

    geetha n.

    Hotel was good and neat. The staff was courteous and helped us to have a comfortable stay

    Travel Month: Sep 2024

    Room: Deluxe Double A/C Room

    Hotel Sugam has replied on Fri Sep 20 12:49:58 IST 2024

    Thank you madam for the feedback. Hope you will choose us again.

    1.0

    Terrible Stay

    manu b.family

    Property location good. Limited parking 2 to 3 cars. Staff are not supportive and arrogant. Normal ordinary lodge. Not recommended with family.

    Travel Month: Sep 2024

    Room: Deluxe Triple Bed AC

    Hotel Sugam has replied on Sun Sep 22 22:25:11 IST 2024

    Sorry sir, we could not meet your expectations. Assure you a better service next time.

    5.0

    Excellent Stay

    ravi s.couple

    Situated in main place of karaikudi koviloor street, near old bus stand. Opp annapurna hotel. Superb vegetarian hotel, connected to several places of visit. Hats off to make my trip com and it's team work.

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Double A/C Room

    Hotel Sugam has replied on Wed Sep 18 16:19:00 IST 2024

    Thank you for the kind words and feedback sir. Hope you will choose us again in future.

    5.0

    Excellent Stay

    subramanian.

    Comfortable, safe with good service.

    Travel Month: Sep 2024

    Room: Deluxe Double A/C Room

    Hotel Sugam has replied on Sun Sep 08 10:04:36 IST 2024

    Thank you for the feedback sir. Hope you will choose us again.

    3.0

    Average Stay

    arikumar v.

    Room is average. Bath towel and soap not provided during stay.

    Travel Month: Aug 2024

    Room: Double Non A/c

    Hotel Sugam has replied on Fri Aug 30 01:10:38 IST 2024

    Thank you for the feedback sir. We provide soap and towels for AC rooms sir. Sorry sir, For non-ac rooms, we don't provide it.

    5.0

    Worth for money. Good location. Well restaurants are near by

    k k.family

    Friendly people. Well and cleaned room, worth the money, my family members also like it. Car parking available.

    Travel Month: Aug 2024

    Room: Deluxe Triple Bed AC

    Hotel Sugam has replied on Wed Aug 21 19:41:03 IST 2024

    Thank you for the feedback sir. Hope you will choose us again in the future.

    4.0

    Good Stay

    murugan t.

    Room is good with all the amenities but there is no phone available to contact reception. We need to get down every-time through lift for contacting reception. Water is not provided in room which is basic necessities.

    Travel Month: Aug 2024

    Room: Deluxe Double A/C Room

    Hotel Sugam has replied on Sun Aug 18 14:32:03 IST 2024

    Thank you for the feedback sir. Apologies for the inconvenience sir.

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