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Review Of Chandana Royal Resort

Marayoor, Marayoor | 5 minutes walk to Sandalwood Forests

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.3
    Average

    15 Ratings, 15 Reviews

    excellent
    13%
    very good
    20%
    average
    7%
    poor
    20%
    bad
    40%

    Rating Categories

    • Location3.4
    • Cleanliness2.4
    • Room2.9
    • Value For Money2.8
    • Food3.0
    • Facilities3.0
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    Reviews Summary

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    Guests have reported serious issues with the property, noting filthy rooms, poor maintenance, and unclean bathrooms. Many highlighted the presence of mosquitoes and worn-out furnishings, like torn blankets. Staff service was lacking, with no room service and delayed assistance. Additionally, the property’s location far from Munnar created frustration due to limited food options and activities nearby. On the positive side, some visitors appreciated the spacious rooms and views, as well as the Ayurvedic massage offered.

    Sort by:

    Positive first
    2.0

    Average hotel

    jubil.family

    There was no such hotel functioning had to stay in a average room provided by the person, who responded over the phone provided in the make my trip booking confirmation voucher.

    Travel Month: Dec 2017

    Room: Standard Room

    1.0

    Worst experience, Would suggest to anyone to stay

    shubham d.family

    Worst ever Hotel ever booked through MMT. Full of Mosquitoes, I wish I could get back full amount. The Blanket which we got was torn. Washroom wasn't cleaned. Rooms were not as it has shown in the MMT. They will not even come for room service. Never Opt for Chandana Herbal Place.

    Travel Month: Oct 2017

    Room: Standard Room

    1.0

    Worst accommodation. Never ever opt for chandana

    amith l.family

    Chandana group of hotels is the worst, they cancelled our booking at chandana herbal palace one week before and redirected us to chandana annex. The management is telling that it is the fault of Makemytrip. Chandana annex is worse, the smell from cattle shed nearby this hotel is horrible, the rooms are untidy, blankets are worn out and this place is very shabby. We had to vacate from there and complained to the management, but there response was not positive, and finally we had to pay 1000 more and take a room at another place. The room service is not good, the sofas are all torn. Never ever opt for chandana group of hotels. Hotel Sandal breeze in marayoor town offers tasty food at nominal rate.

    Travel Month: Sep 2017

    Room: Standard Room

    1.0

    In case you are coming to Munnar, don't stay at Marayoor

    puja s.family

    In case you are coming to Munnar, don't stay at Marayoor ... It is far from the Munnar site seeing ... Only bsnl network is working in Marayoor ... Food is not available in this hotel ... Good restaurants are also not there nearby hotel ... Site seeing in Marayoor is also limited ...

    Travel Month: Nov 2016

    Room: Standard Room

    1.0

    Rooms are far away from the main hotel

    paul t.group

    This hotel shows up when we are searching for hotels in Munnar. This hotel is about 40 Kms away from Munnar. It has no room service, we had to repeatedly ask for water, Bath towel and soaps. The sheets were all dirty and torn there were termites on the wooden doors. These rooms are far away from the main Hotel and if at all you have any emergencies then no one is even near you to call for assistance. The place in total gave out negative vibes as though in a Haunted house. The restaurant only had one dish- a chicken curry and chapati/Rice. The area around the hotel also did not have any good restaurants. The leisure trip turned to a disastrous trip when we saw our stay and when we came to know that the stay is located 40 Kms away from Munnar. We had booked rooms for two days but we cut short our stay for a day and returned back without spending the night the second day. Never ever even think of booking this hotel and Makemytrip please remove this hotel when searching for hotels in Munnar this is just absurd when it is 40 kms away from the Munnar Town.

    Travel Month: Oct 2016

    Room: Standard Room

    5.0

    Comfortable rooms & fine service

    sanish r.solo

    The room was quite big and comfortable, much better than expected. Service was fine for what was received. Has a theatre within the compound which is a plus point. Overall a good place to put up for short stays.

    Travel Month: Sep 2016

    Room: Standard Room

    1.0

    Worst stay ever

    jyoti j.solo

    If you think someone is evil and deserves to go to hell. Send him to this hotel not a prison. Not Guantanamo Bay but this hotel. There is no other place in the world a person can hate his vacation more than this I swear. MAKEMYTRIP you ruined that day of my life.

    Travel Month: Dec 2015

    Room: Standard Room

    2.0

    below par

    lakshmi n.family

    Cotton bankets are not standard,woolen blankets are not our preference. location beyond MUNNAR took 90mins , do not recommend to drive after sunset. resturant is cramped.

    Travel Month: Dec 2013

    Room: Standard Room

    2.0

    it was just okay

    vaisak a.couple

    Power went of many times and staff never bothered about us. No service from them.

    Travel Month: May 2014

    Room: Standard Room

    1.0

    Terrible Stay

    muniraj n.couple

    Worst room. Room full of dust and no door for toilet. Unclean water in bathroom tape. Room full of bugs insects. Bad smell in room. Poor maintenance. Only the hotel located atmosphere is good. Apart from that, everything is worst. Waste of money. Had a very bad staying experience.

    Travel Month: Mar 2015

    Room: Standard Room

    4.0

    It is workable

    ackzel b.business

    Overall it is the best option in town, it is good.

    Travel Month: Jun 2014

    Room: Standard Room

    3.0

    This was Munnar trip

    anand g.family

    I had a trip with my wife and child their we had a body massage in Kerala style with new experience, even there was a nice view behind that resort, I would like to suggest to have massage in that resort, but some food facilities should be given properly and even the room service

    Travel Month: May 2016

    Room: Standard Room

    4.0

    Good experience and homely food

    prakash p.group

    The location was outside the town but once you reach the hotel, it's good. Good service. Amenities were adequate. Food was homely. View was amazing. Movie theatre proximity to the rooms was overwhelming. But they should also screen Hindi and English movies. Overall, a great experience.

    Travel Month: Jan 2016

    Room: Cottage

    4.0

    Good hotel with nice facilities

    shobin b.couple

    Nice hotel. Facility was good. Thank you Makemytrip for giving me the good budgeted hotel with good facilities. The hotel bed and lightning was very good. Good customer care was there. Hotel was near by the road side. Thank you so much.

    Travel Month: Dec 2015

    Room: Standard Room

    5.0

    Good place to stay

    robin s.group

    Enjoyed stay at Chandana Herbal Palace. Good ambiance, rooms well lit and ventilated, very neat and clean bathrooms and beautiful view from terrace. Enjoyed delicious food. Service provided was good. Owner and his staff were cooperative and helpful. Parking facility provided was good.

    Travel Month: Nov 2015

    Room: Standard Room

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