I am writing to express my utter disappointment and frustration with my recent stay at birla ayurvedic with my family. The experience was absolutely awful, and i feel compelled to make it clear just how dissatisfied i am. From the moment we arrived, the staff were rude, unprofessional, and completely unhelpful. It's clear that they have no concept of basic customer service. Instead of feeling welcomed, we were met with condescending attitudes and a complete lack of support throughout our stay. It was as if we were inconveniencing them by being there. This level of unprofessionalism is completely unacceptable, and i would strongly advise anyone to avoid this hotel at all costs. I certainly will not be returning, and i will be sharing this experience with others so they don't make the same mistake. You need to seriously evaluate your staff and the quality of service you're offering if you want to keep guests at your hotel. This was a truly terrible experience, and i am beyond dissatisfied.