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Review Of Arunaa Inn Airport Hotel Chennai

Pammal, Chennai | 4.7 km drive to Chennai Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    64 Ratings, 30 Reviews

    excellent
    27%
    very good
    27%
    average
    22%
    poor
    14%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 3
    • 4
    • 4
    • 3
    • 2
    • 4
    • 5
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.8
    • Room3.7
    • Value For Money3.7
    • Food4.1
    • Facilities3.6
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    Reviews Summary

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    This property boasts a clean and well-maintained environment with friendly staff and good hospitality. The location is convenient, especially for those needing quick access to the airport. Guests have enjoyed the tasty breakfast offerings and appreciate the parking facilities. However, the property has faced consistent complaints regarding room cleanliness and the rude behavior of some staff members. The overall building condition and amenities could also be improved for a better experience.

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    Positive first
    2.0

    Poor Stay

    family

    Waiting for checkinn more then 1 hour rooms were dirty bed sheets also dirty and used

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    Arunaa Inn Airport Hotel Chennai has replied on Sat Jun 14 00:13:30 IST 2025

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager,to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here and we'd love another opportunity to wow you.

    4.0

    Hotel arunaa inn

    vignesh r.solo

    Good ☺️ property is clean and well maintained, safe for vehicle parking, only thing is room is very small but ok

    Travel Month: Mar 2025

    Room: Deluxe

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    Arunaa Inn Airport Hotel Chennai has replied on Sat Mar 08 09:37:22 IST 2025

    Thank you very much for your encouraging review, we are constantly striving to keep up to it and it is a great encouragement. Looking forward to your visit again.

    2.0

    Poor Stay

    harish d.group

    Worst experience not a pleasant stay if you are going with your family and the location is far away for any local transport

    Travel Month: Nov 2024

    Room: Deluxe

    Arunaa Inn Airport Hotel Chennai has replied on Sun Dec 01 11:17:12 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    5.0

    Excellent Stay

    m s.family

    It's well, maintenance good breakfast is tasty bedsheets good and provide bresh, paste mineral water bottles

    Travel Month: Nov 2024

    Room: Deluxe

    Arunaa Inn Airport Hotel Chennai has replied on Sun Nov 24 11:47:02 IST 2024

    Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

    2.0

    Poor Stay

    samuel v.loyalty-icon

    The washroom was not cleaned. The flush wasn’t working properly even the room wasn’t that clean. The mirror and sanitary fittings were so old. The corridor was smelling bad.

    Travel Month: Oct 2024

    Room: Standard Room

    Arunaa Inn Airport Hotel Chennai has replied on Sat Oct 19 15:07:32 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    5.0

    Excellent Stay

    pubalan p.

    I had a comfortable stay. The room was clean and well-maintained, and the staff was friendly. The hotel is in a convenient location, close to major attractions. Overall, good value for the price. Road transportation only is bad.

    Travel Month: Oct 2024

    Room: Standard Room

    Arunaa Inn Airport Hotel Chennai has replied on Sat Oct 12 16:57:50 IST 2024

    Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel.

    5.0

    Excellent Stay

    paramjeet s.loyalty-iconbusiness

    Nice and clean hotel. Good hospitality. I booked many times and want to book it again. Recommend everyone

    Travel Month: Apr 2024

    Room: Deluxe

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    Arunaa Inn Airport Hotel Chennai has replied on Fri Sep 13 20:47:44 IST 2024

    Thank you for your review and for choosing our hotel

    1.0

    Terrible Stay

    praveen d.loyalty-icon

    The staff is very rude, they are not corporate and every time saying you pay only 4500 and want everything. Even though he was not giving an extra bed, after some discussion, he is giving it when we show your full booking details.

    Travel Month: Sep 2023

    Room: Executive

    1.0

    Terrible Stay

    rajesh s.

    Rude and insulting approach by receptionist. Treating as though he is doing favour because i booked in mmt. He declined 2 meals which was mentioned in my booking confirmation. Very dirty bed sheets with lots of stains very dirty bathrooms. Lots of stain in wc. I refrained from using the toilet. Had to use elsewhere

    Travel Month: Jul 2023

    Room: Classic Room

    2.0

    Room and toilet condition

    c. n.business

    Room bedspread is old toilet condition is not good

    Travel Month: Feb 2023

    Room: Classic Room

    1.0

    Terrible Stay

    charles m.

    Cons: rude staff, room floor is very dirty along with lot of hairs, no cable tv(only youtube, room window curtains are not proper. If we open window, lot of motor noise will come because of surrounding industries(24/7. So always windows will be closed. No fresh air. No toothpaste, no brush. Pros: adyar ananda bavan hotel is at ground floor. So no worries to search restaurant anywhere.

    Travel Month: Jan 2023

    Room: Classic Room

    3.0

    Average Stay

    ann m.

    The stay was not up to the mark even though they approved my request for early check in. They charged rs 400 for the same. The place was not hygienic and was not cleaned properly. There were hairs on the bed. Bits and pieces of left over snack was on the chair. Even the bucket and mug in the washroom was dirty. I am not satisfied with the stay. The staff was friendly though. No

    Travel Month: Dec 2022

    Room: Classic Room

    3.0

    All good

    pj s.solo

    Only the wiffi was poor. All other future was good

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Classic Room

    Arunaa Inn Airport Hotel Chennai has replied on Thu Jan 05 09:33:04 IST 2023

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but i hope you will give us further opportunities to serve you better.

    5.0

    Hotel

    akaansha d.business

    Hotel was too o good behaviour of staff wo so good they were cooperative n friendly good hotel to book

    Travel Month: Dec 2022

    Room: Classic Room

    Arunaa Inn Airport Hotel Chennai has replied on Wed Dec 28 09:58:35 IST 2022

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best wishes,

    2.0

    Not that great

    rahul b.family

    Pros- close to airport restaurant is just below hotel cons- bad service bad condition of rooms poor hygiene all in all a bad experience

    Travel Month: Nov 2022

    Room: Deluxe

    4.0

    Good one for short stays

    prathap b.family

    The location is the advantage of this hotel, we have ab at g flr, other hotels are nearby. Hospitality is great. Rooms are normal, ac is good, no kit, no tissues on toilet. Another advantage is the parking space, enough space for many cars.

    Travel Month: Nov 2022

    Room: Deluxe

    5.0

    Great stay at arunaa inn

    manjunatha n.family

    We stayed there just for a day to catch a flight on the following day. The stay was very comfortable. The manager was extremely kind and courteous. Rooms were very clean. Great option if you want to stay particularly near the airport.

    Travel Month: Sep 2022

    Room: Classic Room

    Arunaa Inn Airport Hotel Chennai has replied on Tue Nov 15 12:01:20 IST 2022

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best wishes,

    3.0

    only looks hygiene and Star hotel

    gunaseelan r.loyalty-iconbusiness

    yes all u will feel like said in title during check in. but all eye was. you realize all only to look not use after check in to the room

    Travel Month: Jul 2022

    Room: Classic Room

    3.0

    Rooms are not clean

    stanley.solo

    Walls are dirty, mattress are ok, no wardrobe

    Travel Month: Jul 2022

    Room: Classic Room

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    Arunaa Inn Airport Hotel Chennai has replied on Tue Jul 19 11:08:46 IST 2022

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but i hope you will give us further opportunities to serve you better.

    5.0

    Nice place to stay

    kumaresan.solo

    I definitely recommend to stay at this hotel @ pammal location

    Travel Month: Jul 2022

    Room: Classic Room

    Arunaa Inn Airport Hotel Chennai has replied on Tue Jul 12 12:16:03 IST 2022

    Dear guest, thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best wishes,

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