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You are booking hotel for more than 30 days
Ilango Nagar, Pondicherry | 2.2 km drive to Promenade Beach
34 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and helpful staff, noting their professionalism and warm attitude, which enhances the welcoming vibe of the property. Cleanliness is consistently highlighted, with numerous mentions of well-maintained and hygienic premises. However, some guests express disappointment over room sizes and minor issues like slow water in taps and mosquito problems, pointing to areas for improvement. The prime location near local attractions is also a plus.
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Poor Stay
We were said that a room would have a maximum occupancy for three people but it was too small and only two people could be in that room
Room: Standard Room
goo
good stay and the staff is very friendly.
Room: Standard Room
good
All the features provided are excellent and contribute to a very comfortable and convenient experience. The facilities are well-designed and cater to all the essential needs of the guests. The behavior of the staff is truly commendable—they are polite, professional, and always ready to help with a smile. Their warm and respectful attitude makes the environment even more welcoming. Additionally, the level of cleanliness maintained throughout the premises is impressive. Every area is spotless, well-organized, and hygienic, showing great attention to detail. Overall, everything is well-managed, and I am highly satisfied with the quality of service offered.
Room: Standard Room
ARUL RESIDENCY has replied on Wed May 07 10:51:57 IST 2025
Dear Thiru D, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Comfortable and affordable price
very very clean and neat service👌 Comfortable and affordable price
Room: Triple Room|Rose Villa
ARUL RESIDENCY has replied on Wed May 07 10:48:40 IST 2025
Dear Suriya, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.
Good Stay
mosquito issue other wise all okay please need to provide 'all out'.i am staying one night very disappointed night because of mosquito 😞
Room: Standard Room|Deluxe Room
ARUL RESIDENCY has replied on Wed Apr 16 09:23:08 IST 2025
Dear Shibu Saikia, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Good place to stay
Very near and clean good to stay location is also near by to the new bus stand/rock beach and botanical garden as well.
Room: Standard Room
ARUL RESIDENCY has replied on Thu Feb 06 12:07:32 IST 2025
Dear rajesh Saini, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Average Stay
Location is center of all places. Amenities could be improved, not spacious, water was very slow in tap
Room: Deluxe Room
ARUL RESIDENCY has replied on Thu Feb 20 11:18:20 IST 2025
Dear Vaishnavi, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.
Excellent Stay
The stay was good and the standard room was very small but totally comfortable everything is working fine tv, ac, and heater we never face any issues thank you!
Room: Standard Room
ARUL RESIDENCY has replied on Tue Nov 19 10:11:59 IST 2024
Dear Dileep kumar, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,
Poor Stay
The room didn't not look anything like the ones shown in the pictures. The size of the room was small and the bathroom with no space to stand comfortably. Also, there was no phone in the room to contact the help desk for any assistance. There's no lift to the top floors either. The price seems to high for the services offered. (zero to minimal) the only good thing was the staff that was approachable and kind.
Room: Standard Room
ARUL RESIDENCY has replied on Tue Nov 19 10:09:50 IST 2024
Dear Usha Rebello, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
Poor Stay
I booked the triple bedroom stay. The bed were so small. The queen bed was size of a single bed & the second bed which was supposed to be a single bed was too small. For ac each time i have to call the reception to turn it on. Tv had no hdmi cable, there was an old tv. Room was smaller than expected or as shown on the app. Parking area was small. We had to park outside the hotel beside a shop. Will not book this hotel next time for sure.
Room: Triple Room
ARUL RESIDENCY has replied on Sat Oct 26 10:57:24 IST 2024
Dear Soumaya Deep, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.
Excellent Stay
The staff were very responsive and kind. They assisted us whenever we need their help. Had a great stay.
Room: Standard Room
ARUL RESIDENCY has replied on Sat Oct 26 10:59:17 IST 2024
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes.
Family stay
Hotel is located in centre of city and easy accessible to beach and shops. Room is maintained clean.
Room: Quadruple Room
ARUL RESIDENCY has replied on Tue Jul 16 17:47:05 IST 2024
Dear Yuvaraj M , Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes.
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