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You are booking hotel for more than 30 days

Review Of PMS GUEST HOUSE

Central Pondicherry, Pondicherry | 1.3 km drive to Promenade Beach

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    38 Ratings, 19 Reviews

    excellent
    21%
    very good
    24%
    average
    11%
    poor
    18%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 2
    • 4
    • 4
    • 3
    • 4
    • 2

    Rating Categories

    • Location3.6
    • Cleanliness2.9
    • Room2.3
    • Value For Money2.3
    • Facilities2.3
    • Hospitality2.7
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    Reviews Summary

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    This property is ideal for boys looking for a budget-friendly fun time. While it's affordable and has a great location close to shops and restaurants, many guests pointed out cleanliness issues and room size concerns. Facilities are basic, and parking is a major drawback. Some found the service lacking, with complaints about extra charges and inadequate amenities. It can be okay for low-budget stays, but expectations should be managed regarding comfort and upkeep.

    Sort by:

    Positive first
    4.0

    Good Stay

    ruben.

    Good place for boys going for a fun time. We can enjoy and have a blast. Most affordable place.

    Travel Month: Apr 2025

    Room: AC Double Room

    2.0

    Poor Stay

    sreedevi.

    The rooms were advertised by the owner non ac only 600 where as we were charged 1400 by make my trip and toilet s and beds were not neat for the amount charged

    Travel Month: Oct 2024

    Room: NON AC Double Room

    2.0

    No parking available

    basavaraj r.business

    No parking available and there is very congested space in room and bath room should be cleaned properly

    Travel Month: Dec 2023

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Dec 29 12:34:40 IST 2023

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests.We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention We really enjoyed hosting you. We look forward to hosting you again.

    1.0

    Location is good. No amenities. Bad service. Room & toilet not clean. Wash basin water not coming. Worst hotel.

    deepak k.group

    They took extra money for my 12 year old son but as promised no extra bed provided. Toilet not clean. Wash basin durty & water not coming. Overall worst hotel.

    Travel Month: Sep 2023

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Dec 29 12:34:59 IST 2023

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests.We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention We really enjoyed hosting you. We look forward to hosting you again.

    1.0

    Terrible Stay

    vineet a.loyalty-icon

    Sir, bed sheet, washroom everything was pathetic. I want compensation. It was not livable. There was stain on bed. 7% dis is very less. Give some flat discount. Horrible experience.

    Travel Month: Sep 2023

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Dec 29 12:35:26 IST 2023

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests.We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention We really enjoyed hosting you. We look forward to hosting you again.

    1.0

    Awful experience

    kiran r.family

    I asked for tissue paper which was provided only after 5 hours. Manager threatened me not to tell their offline price to anyone. Mm t denied and charged me 210% which i'll be raising with consumer law by monday.

    Travel Month: May 2022

    Room: AC Double Room

    • user photos
    • user photos
    • user photos

    PMS GUEST HOUSE has replied on Mon Oct 10 16:40:36 IST 2022

    Dear guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but i hope you will give us further opportunities to serve you better.

    5.0

    I have stayed in this hotel it's good to stay in this hotel

    kanak d.family

    I have stayed in this hotel it's good to stay in this hotel

    Travel Month: Feb 2020

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Tue Feb 18 11:24:37 IST 2020

    Dear Guest, thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Warm regards Management

    2.0

    Room not Worth of price

    shashank n.group

    The room is small don't have the facilities and cleanliness is not at all good. Mosquitos are more

    Travel Month: Feb 2020

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Thu Feb 13 13:21:18 IST 2020

    Dear Guest, we're extremely sorry for the inconvenience caused during your stay in our hotel. We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm regards Management

    4.0

    Good Stay

    madhavi k.group

    Worth living for your money, and they provide 24 hrs hot water. Management is polite and location is easily identifiable.

    Travel Month: Dec 2019

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Thu Jan 16 16:38:37 IST 2020

    Dear Guest, thank you for your warm words of appreciation. Our team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again. Warm regards Management

    5.0

    Good stay

    subha m.solo

    Good location, best price in the particular area. Rooms are neat and clean. Staffs are very friendly. Wonderful service from the people over there with proper guidance. All amenities are good, value for money. Overall, it was wonderful stay.

    Travel Month: Nov 2019

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Tue Nov 12 15:07:47 IST 2019

    Dear Guest, we really appreciate and thank you for having time and sharing your review. Thank you for your positive feedback and the same its very encouraging and a great source of motivation for all of us. The entire team thanking you for staying with us and we look forward to welcoming you back. Warm regards Management

    1.0

    Worst service

    nitish b.solo

    No early check in, no co operation, no parking space, worst location,

    Travel Month: Oct 2019

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Tue Oct 15 12:42:23 IST 2019

    Dear Guest, we're extremely sorry for the inconvenience caused during your stay with our hotel. Your suggestions regarding facilities and services have been very useful in taking corrective measures to render better service and grateful for your frank opinion and comments. We shall take corrective measures and assure you of a great experience the next time when you visit us. Warm regards Management

    1.0

    Very average .. Not suitable for family

    ramesh.family

    Very average .. Not suitable for family ... Service is very poor. Not even have a single table inside the room

    Travel Month: Nov 2017

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:44:22 IST 2020

    Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management

    2.0

    Bad option to stay at **** Guest House

    dhruv s.group

    Cleaniness is Poor No WiFi is available Bed sheets are dirty. No blanckets were given Poor Service. Location was OK OK. Pricing is more expensive then it should be. Check in timing is not 24 hrs system. After Payment is done they are asking me to give extra money for check out. No service staff is available for service. Poor experience.

    Travel Month: Jan 2018

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:43:34 IST 2020

    Dear Guest, thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I Am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Warm regards Management

    3.0

    Enjoyed my stay

    angelmerici w.group

    Location is good. Ambient is average, cleaniness is moderate. Check in timing is not 24 hrs system. No towel or WiFi available. Pricing is little more expensive then it should be. Staff is good but little language problem.

    Travel Month: Nov 2017

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:42:28 IST 2020

    Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management

    3.0

    Nice Room stay to stay at Pondicherry

    vijay.solo

    Pleasant to stay at this hotel, Near by lot of shops are there for good shopping Experience and Also had nearby hotels. And restaurants for food needs but don't have parking facility. Good to stay and nice to check. In.

    Travel Month: Nov 2017

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:42:07 IST 2020

    Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management

    2.0

    Located in the main market

    saurav.couple

    It was fine. Value for money but the price should have been little less. Compared to price the room was fine. Comfortable for low budget and single stay. Network is a big issue. Fluctuates and no WiFi.

    Travel Month: Nov 2017

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:41:30 IST 2020

    Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better. Warm regards Management

    1.0

    Room cleanliness

    makemytrip.group

    Room cleanliness was too bad and facilities also not good not suggested for others and there is no staff to responses, amenities are too bad at room over all experience was too bad request to maintain hygiene and facilities properly

    Travel Month: Nov 2017

    Room: AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:39:50 IST 2020

    Dear Guest, we're extremely sorry for the inconvenience caused during your stay in our hotel. We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm regards Management

    4.0

    Cleanliness is good. Nice ventilation also

    mohanraj l.solo

    Cleanliness and welcoming manner is good ,, But there is no vehicle parking. Hotel located at inside bazaar. So have some traffic. We not able to park the car and other vehicles. This hotel is suitable for marketing persons for budget accommodations. Good. Nice

    Travel Month: Oct 2017

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:39:22 IST 2020

    Dear Guest, we're extremely sorry for the inconvenience caused during your stay in our hotel. We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm regards Management

    1.0

    Location

    jagjit.loyalty-iconother

    The rooms are extremely small and overcharged as compared to the amenities provided. More like a hostel than a guest house .. Located at the busy White street, don't go for it unless you don't have any other option.

    Travel Month: Aug 2017

    Room: NON AC Double Room

    PMS GUEST HOUSE has replied on Fri Jan 31 19:35:19 IST 2020

    Dear Guest, we're extremely sorry for the inconvenience caused during your stay in our hotel. We assure and take your valuable points and we will rectify the issues and ensure you that it will not happen on your next visit. We hope to resolve this to your benefit and earn you back as a customer. Warm regards Management

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