the rooms were so mid, no view from the balcony even though paid extra just for balcony, the hotel was not easily locatable, and such a bad environment around, no water service was there, had to go to front desk and get bottles even late at night, do not avail scooty service via the hotel, very patethic and charged enormous amount for just extra 2 hours, you can get way too good hotels at the same price around and with much better view!
Around Stays
Just to clarify, your booking was for a Standard Room, but as a goodwill gesture, we upgraded you to our Deluxe Double Room with Balcony at no extra cost. We have clearly mentioned that while the room includes a balcony, it does not come with a view guarantee.
Our rooms are among the best and most spacious in this price range in the area, offering excellent comfort and cleanliness. Complimentary water bottles are always provided in the room, and for any additional bottles or room service, guests can simply dial 9 from the in-room phone — our team is available 24/7 to assist.
Regarding the late checkout, an additional charge for extra hours is a standard hotel policy, as it blocks the room for the next arriving guest.
We still hope you had a comfortable stay and appreciate your feedback as it helps us improve further.