The property is praised for its prime location near shopping centers and eateries, making it convenient for guests. Rooms are generally clean and spacious, and some staff have been noted for their helpfulness. However, there are significant concerns about poor service, delayed food, and inadequate amenities. Guests reported issues with room cleanliness, communication problems, and overpriced food. Overall, while the location is a highlight, the quality of service and facilities needs major improvement.