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Review Of Hotel City Centre

Fraser Road Area, Patna | 2 minutes walk to Patna Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    485 Ratings, 223 Reviews

    excellent
    16%
    very good
    23%
    average
    21%
    poor
    17%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 3
    • 1
    • 2
    • 3
    • 4
    • 5
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.0
    • Room2.9
    • Value For Money2.9
    • Food3.0
    • Security2.7
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property has a great location near Patna Junction, making it convenient for guests. Many appreciate the supportive staff and quick service. Some guests enjoyed the food quality but noted inconsistencies in cleanliness and maintenance. However, many reviews highlight significant issues like unhygienic rooms, poor service, and outdated facilities. Overall, it's a mixed bag of experiences.

    Sort by:

    Positive first
    4.0

    Everything fine in the hotel . Very close to patna station. Breakfast unch

    shyamalendu d.family

    Lock was bad but they solved the problem Staff-very fast like robot and very attentive

    Travel Month: Oct 2025

    Room: Superior Room

    1.0

    Terrible Stay

    santosh k.family with 2 kids

    Very old construction, not satisfactory at all, Unhygienic room condition, Waste of money.

    Travel Month: Oct 2025

    Room: Superior Room

    3.0

    Average Stay

    manjar h.family

    All facilities are good and I Enjoy for stay.my family is satisfied for the hotel management

    Travel Month: Sep 2025

    Room: Superior Room

    2.0

    Poor Stay

    nakul k.solo

    The room is very dirty, smelling, Bedsheet has a lot of stain..very dirty... Bathroom also bed...all room condition is too bad.. terrible....

    Travel Month: Sep 2025

    Room: Superior Room

    4.0

    Good Stay

    sundar k.family

    location is near patna junction...so by location it is best...but as amenities wise it's average...

    Travel Month: Sep 2025

    Room: Superior Room

    1.0

    Terrible Stay

    sandeep.solo

    Room was filled with cockroaches. Ac vent was broken.

    Travel Month: Aug 2025

    Room: Superior Room

    1.0

    very bed experience

    devanand y.couple

    not allow to cousin sister so much money demanding to costumers............. not allow to cousin sister so much money demanding to costumers..............

    Travel Month: Jul 2025

    Room: Superior Room

    4.0

    Good Stay

    santosh k.family with 2 kids

    The behaviour of the the person at reception was helpful and good.

    Travel Month: Jul 2025

    Room: Superior Room

    1.0

    Terrible Stay

    srivatsa s.

    Very poor service , Wash basin outlet pipe was broken . Checked in by 1 pm but room changed at 10 pm .Also the TV was not working. UNPROFESSIONAL attitude and waste of money

    Travel Month: Jul 2025

    Room: Superior Room

    1.0

    Room is too old and bad maintainance

    priyanka.family

    Check in process horrible receptionist demand marriage documents supporting documents

    Travel Month: Jun 2025

    Room: Superior Room

    1.0

    Terrible Stay

    pradeep t.family

    Very poor and uncomfortable stay. No bed light no intercom. No Wi-fy . No room cleaning. We were charged for 3 but only 2 beds were there and another broken old make shift cot was not fit to use. cockroach and insects were our constant companions for our 2 days stay in very small and conjested so called double room, for which we had paid in advance through online booking system . Very HORRIBLE EXPERIENCE INDEED. I planned to lodge complaint in consumer forum .God save all from such horrible experience!!!!!!

    Travel Month: Jun 2025

    Room: Superior Room

    1.0

    Dirty room and servic

    rajesh k.family with 2 kids

    very bad room keeping service.cocroch & insect available in room.widow ac not working well and fan also slow

    Travel Month: Jun 2025

    Room: Superior Room

    3.0

    Average Stay

    family with 1 kid

    I booked but before booking our room was not ready for staying.we visited 3pm but as per booking room was not ready and given one room .

    Travel Month: Jun 2025

    Room: Superior Room

    4.0

    Good Stay

    surabhi s.family

    location is good very near to railway station, Room was very clean and staff behavior were also good

    Travel Month: Jun 2025

    Room: Superior Room

    2.0

    Poor Stay

    amresh d.business

    Bad experience The room was not clean. Water not in the washroom. AC was not working properly. When I have told the issues,they replied me regular room is like this.i have told him that this is cheating with guest than he has changed my room.Now I never go to this hotel again.

    Travel Month: Jun 2025

    Room: Superior Room

    5.0

    Good experience

    family

    Good management, good behavior, good services And good location in this hotel

    Travel Month: Jun 2025

    Room: Superior Room

    5.0

    Excellent Stay

    prabhat k.

    Value for money hotel I think best budget hotel nearby patna junction

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Superior Room

    4.0

    Pleasant stay

    deepak j.family

    Location is good very near to Patna Railway station. Services was good. Room was clean

    Travel Month: Jun 2025

    Room: Superior Room

    5.0

    Excellent Stay

    gauti p.family with 1 kid

    5

    Travel Month: May 2025

    Room: Superior Room

    1.0

    Terrible Stay

    rahul s.

    The Hotel staff are very rude & they are upset due to I have booked the hotel via Make my trip app - waited more then 2 hours for a simple minaral water - the behaviour of Hotel Manager is totally disappointed

    Travel Month: May 2025

    Room: Superior Room

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