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Review Of Ambara Suites0123401234

Venpalavattom, Thiruvananthapuram | 4.5 km drive to Thiruvananthapuram International Airport

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    4.2
    Very Good

    513 Ratings

    excellent
    54%
    very good
    30%
    average
    10%
    poor
    3%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 2
    • 5
    • 5
    • 2

    Rating Categories

    • Hospitality4.0
    • Facilities4.3
    • Food3.7
    • Room4.7
    • Cleanliness4.5
    • Value For Money4.3
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    Reviews Summary

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    This property boasts a great location, close to the airport and railway station, making it super accessible. Guests rave about the spacious and clean rooms, complemented by friendly and helpful staff. The ambiance is lovely, particularly the rooftop bar which adds to the experience. Many enjoyed the tasty food and variety offered, highlighting the hospitality as a standout feature. Overall, it's a cozy and budget-friendly choice that's perfect for both families and solo travelers alike!

    Sort by:

    Positive first
    4.0

    good stay

    himani g.family with 2 kids

    It was good stay but the hotel at outskirts,temple is far so local auto guy show nakhra.we booked two suites out of which one AC was stop working at around 12:00 in mid night so i made a complain than,they shifted to another room at 1:30 in night that was a kios.

    Travel Month: Sep 2025

    Room: Deluxe Double AC

    5.0

    very good. Twice a double value of the paid . Troom service is very great.

    praveen v.couple

    Very good room. Good arrangement. Good facilities. clean and neat.

    Travel Month: Sep 2025

    Room: Deluxe Queen Suite AC

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    2.0

    not upto the standards

    rani m.business

    I am not happy with the quality of room amenities like no bathroom slippers and no hot water for shower A/C was not working I had to call maintenance people to fix it I was not able to sleep.. checked in at 9.30pm bcz my flight was delayed but when I asked for late check out they didn’t agree

    Travel Month: Aug 2025

    Room: King Suite AC

    4.0

    Good Stay

    krishnan p.family

    comfortable stay. Near to KIMS hospital. Early morning hot water not available

    Travel Month: Aug 2025

    Room: King Suite AC

    4.0

    Good hotel

    ismail r.family

    Good hotel,nice room,good location, and clean Reception staff should improve. i stayed 2 days with family Good hotel,nice room,good location, and clean Reception staff should improve. i stayed 2 days with family.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: King Suite AC

    Ambara Suites has replied on Sat Aug 23 01:08:43 IST 2025

    Thank you for your feedback. We're glad to hear you enjoyed the hotel, your room and our convenient location. We appreciate your comments regarding our reception staff and will use this as an opportunity to improve our service. We hope to welcome you back for an even better experience in the future

    5.0

    Excellent Stay

    clynton d.family

    today it was a great time with Ambara sweet. value for money staying with Ambara .

    Travel Month: Aug 2025

    Room: Deluxe Queen Suite AC

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    Ambara Suites has replied on Sat Aug 23 18:20:23 IST 2025

    Dear Clynton Dsouza, Thank you so much for taking the time to leave us a wonderful review! We are working hard to provide the best experience and we look forward to your next visit

    4.0

    Good Stay

    tanya g.

    The stay was wonderful. The only thing I'd like to point out is that there was an amenity of smoking rooms listed for ambara on MMT. Only upon arriving at the hotel, were we told that they didn't have that provision at all. So I'd urge you to check with the property when listing amenities.

    Travel Month: Jul 2025

    Room: Deluxe Queen Suite AC

    Ambara Suites has replied on Wed Aug 27 13:44:03 IST 2025

    Dear Tanya, We are incredibly grateful for your nice words about your stay with us. Also, thank you very much for pointing out about the smoking room. We hope to see you soon.

    5.0

    Excellent Stay

    sudheesh k.family

    property is well maintained, but as of now construction is going on. easily approachable, has a done in restaurant with decent food. staff are friendly and accomodative. toilets and bed rooms are well kept property is well maintained, but as of now construction is going on. easily approachable, has a done in restaurant with decent food. staff are friendly and accomodative. toilets and bed rooms are well kept .

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Queen Suite AC

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    Ambara Suites

    Thank you for your feedback! We're glad to hear that you found the property well-maintained, easily accessible, and appreciated our restaurant and staff hospitality. We apologize for any inconvenience caused by the ongoing construction — we're working hard to enhance your experience even further. Looking forward to welcoming you again soon!

    4.0

    Good Stay

    The stay was really nice. We got a free upgrade to suite from duelex and the lighting bathroom was also great. AC was not working properly that was the only con.

    Travel Month: Jul 2025

    Room: Deluxe Double AC

    Ambara Suites has replied on Wed Jul 09 17:53:46 IST 2025

    Thank you so much for your feedback! We're glad to hear you enjoyed your stay and appreciated the complimentary upgrade to the suite. We're sorry to hear about the issue with the AC. We will make sure that such issues will not happen in future. We hope to welcome you again soon for an even better experience!

    1.0

    Not recommended!!!! Stay Away

    sanath n.family with 1 kid

    Not even a star hotel. Staffs have no idea how to run a hotel. AC was not working. Lift making creepy sound.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: King Suite AC

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    Ambara Suites has replied on Wed Aug 27 14:21:33 IST 2025

    Thank you for taking the time to share your valuable feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. This does not reflect our usual standards, and we take your comments seriously. We’re already working with our team to address these concerns and ensure a much better experience moving forward.

    3.0

    Average Stay

    seema m.family

    The hotel is still under construction, and there was an unpleasant smell in the room. The breakfast buffet had very limited options, and the actual hotel didn’t match the pictures . Room service was very slow — we had to call two or three times before getting a response. Overall, the experience was fine since we were only at the hotel during the night.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Double AC

    Ambara Suites

    Dear Seema Mathur, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the ongoing expansion of our property, the room conditions, and the limited breakfast options. We're also disappointed to hear about the delays with room service and understand how frustrating that must have been. Your comments are invaluable to us, and we’ve shared them with the relevant teams to help us improve our services moving forward. We’re glad to hear that your overall stay was manageable, and we hope to have the opportunity to welcome you again in the future—under much better circumstances.

    5.0

    Excellent Stay

    nithya.family

    wow, super stay, cleaning, hygeine, atmosphere are excellent, service is excellent 👌, but parking space is very less,

    Travel Month: May 2025

    Room: Deluxe Double AC

    Ambara Suites has replied on Mon May 26 20:53:30 IST 2025

    Dear Madam, Thank you so much for taking the time to share your experience with us. We are really sorry to hear about the lack of parking space. Actually our new building with ample parking space is on construction and we hope to see you soon to serve you better. Thanking you

    3.0

    Average Stay

    chinchu r.

    Ambara suites its room facilities are poor its room ac not working properly room no 301... We complined it... cleanliness are ok.... The restaurant was horrible... Very poor quality food but the rate was high.... Just an average stay

    Travel Month: May 2025

    Room: Deluxe Queen Suite AC

    Ambara Suites has replied on Sat May 17 13:32:52 IST 2025

    Dear Chinchu Rajesh, Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations, particularly regarding the room facilities and food quality. This is certainly not the standard we strive to maintain. Please know that your comments have been shared with our management team. We are already reviewing the condition of our rooms and working closely with our chef to improve the quality of our dishes. Your feedback is invaluble in helping us improve, and we hope you will give us another opportunity in the future to provide you with a much better experience.

    2.0

    wrost hotel. staff e are goo

    ashwath k.family with 1 kid

    saying 400 sqft room n king size bed and 4 star hotel. actually room is less 400 sfqt. n quen size bed given and it's not 3 star also. breakfast u won't get anything. very bad food. with any option. pls don't spoil our holiday like that. u people got the money. poor food .

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Double AC

    Ambara Suites has replied on Mon Apr 28 21:27:09 IST 2025

    Dear Ashwath Kumar, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. We understand your concerns regarding the room and breakfast, and we sincerely apologize for any inconvenience caused during your stay. We strive to provide accurate information and a comfortable experience for all our guests, and we regret that we fell short in your case. Your comments have been noted and shared with our management team to ensure we investigate and address these issues appropriately. Our goal is always to provide good value and service.

    5.0

    Good and nice ambience.

    subhaschandra n.family with 1 kid

    Good location. Approachable from all area Airport, Railway Station. Appreciate the Hospitality and Staff

    Travel Month: Mar 2025

    Room: Deluxe Queen Suite AC

    Ambara Suites has replied on Mon Apr 07 09:56:29 IST 2025

    Thank you very much for your exceptional rating. We are glad to win your trust and provide you with the best. We are indeed looking forward to your next visit.

    3.0

    Average Stay

    pradeep s.

    Food is poor, facilities poor because AC not functioning in room mid night

    Travel Month: Mar 2025

    Room: Deluxe Queen Suite AC

    Ambara Suites has replied on Sun Apr 13 19:48:34 IST 2025

    Dear Preethi karunya, Thank you for sharing your feedback. We're truly sorry to hear that your experience with us did not meet your expectations. We sincerely apologise for the inconvenience caused by the malfunctioning air conditioning and any discomfort it may have caused during your stay. Rest assured, our maintenance team has been notified and we are working to resolve the issue promptly to ensure future guests do not experience the same problem. Additionally, we take your comments regarding the food and facilities seriously and will review these areas to improve our services. We appreciate your understanding and hope you will consider staying with us again in the future, as we are committed to providing a better experience for all our guests.

    5.0

    good hotel and nice hospitality

    dhaivat p.family with 2 kids

    very good experience, good hotel and nice hospitality

    Travel Month: Mar 2025

    Room: Deluxe Double AC

    Ambara Suites has replied on Sun Apr 13 19:50:51 IST 2025

    Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with us. It’s our top priority to ensure every guest feels welcomed and well taken care of and we’re so glad to know that you enjoyed both our hotel and the hospitality. We look forward to welcoming you back on your next visit!

    4.0

    Good Stay

    pradeep s.

    The ambience and location is excellent but the food is good only not excellent Thank you

    Travel Month: Mar 2025

    Room: Deluxe Double AC

    Ambara Suites has replied on Sun Apr 13 19:52:06 IST 2025

    Thank you for taking the time to share your feedback. We’re so glad to hear that you enjoyed the ambience and location of our property! We also appreciate your comments about the food, and we’re grateful for your honest input. While we’re happy to know it met your expectations, we will certainly take your feedback into account as we continue to improve and strive for excellence in every aspect of our service. We look forward to welcoming you back and providing an even better experience next time!

    4.0

    It's a short sta

    group

    it's 1 night stay. The room is very comfortable and neat. Our check-in was not pleasant. Because of the Ponggal Festival, all our plans were cancelled for the day, and it affected our entire holiday plans. The hotel staff are very friendly and helpful.

    Travel Month: Mar 2025

    Room: King Suite AC

    Ambara Suites has replied on Sun Apr 13 19:53:46 IST 2025

    Thank you for sharing your feedback with us. We’re delighted to hear that you found your room comfortable and neat, and that our staff made a positive impact with their friendly and helpful service. We truly appreciate your kind words about them! We are, however, sorry to hear that your check-in experience was not as pleasant as we would have hoped. We understand how the Pongal Festival, with its unique local celebrations, may have disrupted your plans, and we sincerely apologise for any inconvenience caused to your holiday. We hope you were still able to enjoy some of your time here despite these unforeseen circumstances. We would love the opportunity to welcome you back in the future, and we’ll do our best to ensure your next stay is even more enjoyable!

    1.0

    PATHETIC HOTE

    yash s.family

    One of the worst hotel i have ever been to. I was there just for 1 night and in that 1 night i had to change 3 rooms. First room had a lizard, then we were moved into 2nd room, we went out for a movie and came back at around 2 am and there was rat poo on the bed and the rat even damaged my phone charger , we had to pack our bags and change room at 2 am. And then there a lot and lot of issues in all the room. Hair dryer was missing , vanity mirror lights did not work , stopper for the sink was not present, bathroom phone was not there.

    Travel Month: Feb 2025

    Room: Deluxe Queen Suite AC

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    Ambara Suites has replied on Sun Apr 13 19:55:15 IST 2025

    Thank you for sharing your feedback. We deeply regret that your stay with us was not up to the standard you expected, and we sincerely apologize for the multiple issues you encountered during your visit. We understand how frustrating it must have been to experience these problems, especially with the room changes late at night, and we truly regret the inconvenience this caused you. Please rest assured that your feedback is being taken very seriously. Our team will immediately address the concerns regarding cleanliness, maintenance, and missing amenities to ensure that this doesn’t happen to future guests. We take these matters seriously and are committed to improving the overall guest experience. We would like to extend our sincerest apologies for the discomfort and inconvenience caused, and we hope that you will give us another opportunity to regain your trust in the future.

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