Great people, both who own the place and run the place. Very, very hospitable, and warm. The property has everything one might need during a stay.
With that out if the way, there’s NO room service. Not even for water. While that’s okay for bunk beds, that’s not okay for rooms costing roughly 5k a night. Room cleaning will be done ONLY once, at fixed hours. The kitchen has a very limited menu, and fixed timings, which is still okay. The food is good.
The bathroom in their premium rooms is unsuable during rains, it gets dirty and wet. We were told retractable roofs will be fixed in the future, don’t understand why it’s not been fixed before the rooms are sold.
NONE of this is communicated clearly before the booking, which leaves a bit of a sour taste.