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Malad, Mumbai | 2.9 km drive to Oberoi Mall
180 Ratings, 75 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is conveniently located near Malad East railway station, offering easy connectivity. Some guests appreciated the polite staff and decent room service while noting good cleanliness during their stay. However, multiple reviews highlight issues like small and unclean rooms, inadequate bathroom facilities, poor lift condition, and noise from nearby traffic. Some described the entrance and overall maintenance as shabby, and there were complaints about value for money, with a mix of experiences regarding service and amenities.
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terrible hotel to stay
the hotel was terrible, it wasn't a hotel it's was room with terrible facility.
Room: Deluxe AC Room
Nice stay hotel
Good property near Malad East station and nice and clean hotel room good staff
Room: Deluxe AC Room
Hotel A1 review for staying for 1 day but no food is available in hotel
Location is not good it's on 3rd floor, approach way is very bad.staff is not so good .no food is available in hotel we have to call from outside hotel
Room: Deluxe AC Room
Make My Trip Listed hotel not up to the Mark
Hi, yesterday I booked an A1 hotel in Malad Mumbai. I selected the hotel on the base of showing pictures when I reached the hotel building. it's not maintained. the hotel is on the 3rd floor, so I had to use the lift. but the lift condition is very vad. not so safe to use. if anything will happen in this lift, so who will be responsible, We booked a hotel , the reason we trust you. that you people will give us value for money. but in 3000 amounts, which I spent . it's waisted. In the room there is a crack in the wall. also the lock is not working. from now I need to consider my own personal check to select a hotel,
Room: Deluxe AC Room
A1 hotel. . . . . . .
No good service, bathroom is very small no cleaning, room is also very small area.
Room: Deluxe AC Room
My money is west
Hotel is not good. So i wasn't staying in hotel hotel is very bad.
Room: Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:16:28 IST 2024
Thank you for sharing your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We strive to provide a welcoming and comfortable stay for all our guests, and your comments help us identify areas for improvement.
A1 hotel review
I had a amazing experience during my stay at the hotel. The room was perfect to stay for one night. I didn't face any issue during my stay.
Room: Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:16:56 IST 2024
Thank you for your wonderful feedback! We are delighted to hear that you had an amazing experience during your stay with us. It’s great to know that you found the room perfect and had a seamless experience.
Terrible Stay
Room was not clean, bedsheets was not changed used plates in washroom overall bad experiences leaking from washroom taps, the receptionist did not have manners to talk on arrival room was not ready.
Room: Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:17:41 IST 2024
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness, preparedness, and respectful service are of utmost importance to us, and it’s clear we fell short on this occasion. Please be assured that we are addressing your concerns with our team to ensure such situations do not occur in the future. We value your feedback as it helps us improve, and we hope you might consider giving us another chance to provide you with the quality experience we aim for.
Excellent Stay
बहुत अच्छा स्टॉफ है अच्छी सर्विस अलोक. मीर. आरिफ भाई.. ये बन्दे बहुत अच्छे है. लोकेशन बहुत बढ़िया... good जॉब शुक्रिया 👏🏻
Room: Deluxe AC Room
Terrible Stay
Room was not clean. No toilet hand wash, no towel. Washroom was not clean. I had not taken. The images. The room was very stinking. It was very bad experience
Room: Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:18:30 IST 2024
Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are of the utmost importance to us, and we regret that we did not meet your expectations in this regard. We will address the concerns you’ve raised with our housekeeping and maintenance teams to ensure that such issues do not occur again in the future. We genuinely value your feedback as it helps us improve our services. We hope you will consider giving us another chance to provide you with the quality experience we aim for.
Not recommended a1 hotel
Location of hotel and floor is patric, can't recommended to any one, dirty hotel and entry and floor, toilet size approx 3 x 5 fit and room size also on average.
Room: Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:19:50 IST 2024
Thank you for sharing your valuable feedback. We sincerely apologize that your stay did not meet your expectations. While we understand that the location may not have been ideal for your preferences, we are continuously working to improve the overall guest experience in other areas. We appreciate your comments about cleanliness and room size, and we will ensure that our team addresses these matters to enhance the comfort and satisfaction of future guests. We truly value your perspective, as it helps us in our ongoing efforts to provide better services.
Classic
It was wonderful. I was very happy. My friend saw the room on video call n said that it looks like a 5star hotel room.
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:20:18 IST 2024
Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience and that your friend was impressed by the room. Your feedback truly brightens our day, and we’re glad to know that our efforts made your stay enjoyable.
Nice room and service
Hotel is near to railway station and easy to reach at location and during my stay i found very good service and staff cleanliness is maintained in rooms
Room: Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:20:42 IST 2024
Thank you for your wonderful feedback! We are delighted to hear that you found our location convenient and that you enjoyed the service, staff, and cleanliness of the rooms. It’s always our priority to ensure that our guests have a comfortable and pleasant stay.
Economic family stay.
The hotel is located directly on the exit road of malad (east) railway station. So, connectivity is very good. Hotel is located on the third floor of the building. Lift available. Very clean rooms. Bathroom area was very less but it's manageable. Multiple food options available as hotel is nearly on the main road. Overall, it's a decent option for short family stays.
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:21:45 IST 2024
Thank you for your detailed feedback! We are glad to hear that you appreciated the convenient location, cleanliness, and variety of food options near the hotel. We also appreciate your understanding regarding the bathroom size. It’s always our goal to provide a comfortable experience for all our guests, and we’re happy to know that you found our hotel to be a good choice for your stay. We hope to welcome you back for another pleasant visit in the future.
Fine stay
It was a sober stay, we booked an ac super deluxe room, safe for families too and close with auto stand and malad station may face a bit of sound due to vehicles at night.
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:22:10 IST 2024
Thank you for sharing your feedback! We are pleased to hear that you found our AC Super Deluxe room comfortable and suitable for families. We also appreciate you highlighting the convenience of our location near the auto stand and Malad station. We understand that the noise from nearby vehicles may have affected your experience, and we will certainly take this into consideration as we work to improve our guests' comfort.
Stay at a1 hotel
Good location. Had a nice stay. Rooms and bathrooms are a bit small. Cable tv was not recharged during the stay.
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:22:44 IST 2024
Thank you for your feedback! We’re glad to hear that you had a nice stay and found the location convenient. We appreciate your comments regarding the room and bathroom size, and we will consider them for future improvements. We apologize for the inconvenience caused by the cable TV issue and will ensure this is addressed promptly to avoid such disruptions in the future.
Good staff
I recently had the pleasure of staying at this hotel, and i must say that the staff members were simply good, kind and welcoming.
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:23:10 IST 2024
Thank you so much for your kind words! We are delighted to hear that our staff made a positive impression on you with their kindness and welcoming attitude. Providing excellent service is our top priority, and we’re thrilled to know that you had a pleasant experience with us. We look forward to welcoming you back in the future!
Bad room service
businessThe room service was not good enough specifically cleanness. Inside of the room is better
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:23:35 IST 2024
Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered with room service during your stay. Cleanliness is a top priority for us, and we will be sure to address this with our housekeeping team to ensure improvements are made. We are glad to hear that you found the inside of the room satisfactory, and we truly appreciate your valuable comments. We hope to have the opportunity to welcome you back and provide you with a better experience.
Average Stay
Proper paste control should be done. Hotel located at 3rd floor but lift is not operative. Rooms are good but deep cleanliness is required. Hotel entrance is not so impressive. Staff is polite.
Room: Super Deluxe AC Room
A1 Hotel has replied on Sat Dec 14 17:24:37 IST 2024
Thank you for your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and are addressing the issues you mentioned, including the lift and cleanliness. Please rest assured that we are working towards enhancing these aspects to ensure a better experience for all our guests.
Average Stay
3
Room: Super Deluxe AC Room
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