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Review Of A1 Hotel

Malad, Mumbai | 2.9 km drive to Oberoi Mall

    User Rating & Reviews

    • everyone
    • group
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    3.3
    Good

    182 Ratings, 75 Reviews

    excellent
    32%
    very good
    20%
    average
    16%
    poor
    10%
    bad
    21%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 5
    • 5
    • 5
    • 5
    • 3
    • 2

    Rating Categories

    • Location3.6
    • Cleanliness3.6
    • Room3.4
    • Value For Money3.5
    • Facilities2.8
    • Hospitality2.5
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Good location near Malad East station ensures easy access.
    • Staff behavior is generally appreciated, providing helpful service.
    • Some rooms are clean, with recently renovated interiors.
    • Poor maintenance of the lift raises safety concerns.
    Read more

    Sort by:

    Positive first
    1.0

    terrible hotel to stay

    vaidhehi n.solo

    the hotel was terrible, it wasn't a hotel it's was room with terrible facility.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    5.0

    Nice stay hotel

    vinod b.group

    Good property near Malad East station and nice and clean hotel room good staff

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe AC Room

    3.0

    Hotel A1 review for staying for 1 day but no food is available in hotel

    sunil k.solo

    Location is not good it's on 3rd floor, approach way is very bad.staff is not so good .no food is available in hotel we have to call from outside hotel

    Travel Month: May 2025

    Room: Deluxe AC Room

    2.0

    Make My Trip Listed hotel not up to the Mark

    jay j.couple

    Hi, yesterday I booked an A1 hotel in Malad Mumbai. I selected the hotel on the base of showing pictures when I reached the hotel building. it's not maintained. the hotel is on the 3rd floor, so I had to use the lift. but the lift condition is very vad. not so safe to use. if anything will happen in this lift, so who will be responsible, We booked a hotel , the reason we trust you. that you people will give us value for money. but in 3000 amounts, which I spent . it's waisted. In the room there is a crack in the wall. also the lock is not working. from now I need to consider my own personal check to select a hotel,

    Travel Month: Apr 2025

    Room: Deluxe AC Room

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    2.0

    A1 hotel. . . . . . .

    kushal d.couple

    No good service, bathroom is very small no cleaning, room is also very small area.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

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    1.0

    My money is west

    nitin s.business

    Hotel is not good. So i wasn't staying in hotel hotel is very bad.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:16:28 IST 2024

    Thank you for sharing your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We strive to provide a welcoming and comfortable stay for all our guests, and your comments help us identify areas for improvement.

    5.0

    A1 hotel review

    prajvin s.group

    I had a amazing experience during my stay at the hotel. The room was perfect to stay for one night. I didn't face any issue during my stay.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:16:56 IST 2024

    Thank you for your wonderful feedback! We are delighted to hear that you had an amazing experience during your stay with us. It’s great to know that you found the room perfect and had a seamless experience.

    1.0

    Terrible Stay

    reeja r.business

    Room was not clean, bedsheets was not changed used plates in washroom overall bad experiences leaking from washroom taps, the receptionist did not have manners to talk on arrival room was not ready.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:17:41 IST 2024

    Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Cleanliness, preparedness, and respectful service are of utmost importance to us, and it’s clear we fell short on this occasion. Please be assured that we are addressing your concerns with our team to ensure such situations do not occur in the future. We value your feedback as it helps us improve, and we hope you might consider giving us another chance to provide you with the quality experience we aim for.

    5.0

    Excellent Stay

    jitendra.couple

    बहुत अच्छा स्टॉफ है अच्छी सर्विस अलोक. मीर. आरिफ भाई.. ये बन्दे बहुत अच्छे है. लोकेशन बहुत बढ़िया... good जॉब शुक्रिया 👏🏻

    Travel Month: Nov 2024 (5-Night Stay)

    Room: Deluxe AC Room

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    1.0

    Terrible Stay

    akshay w.

    Room was not clean. No toilet hand wash, no towel. Washroom was not clean. I had not taken. The images. The room was very stinking. It was very bad experience

    Travel Month: Sep 2024

    Room: Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:18:30 IST 2024

    Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you encountered during your stay. Cleanliness and comfort are of the utmost importance to us, and we regret that we did not meet your expectations in this regard. We will address the concerns you’ve raised with our housekeeping and maintenance teams to ensure that such issues do not occur again in the future. We genuinely value your feedback as it helps us improve our services. We hope you will consider giving us another chance to provide you with the quality experience we aim for.

    2.0

    Not recommended a1 hotel

    balbeer s.business

    Location of hotel and floor is patric, can't recommended to any one, dirty hotel and entry and floor, toilet size approx 3 x 5 fit and room size also on average.

    Travel Month: Jul 2024

    Room: Deluxe AC Room

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    A1 Hotel has replied on Sat Dec 14 17:19:50 IST 2024

    Thank you for sharing your valuable feedback. We sincerely apologize that your stay did not meet your expectations. While we understand that the location may not have been ideal for your preferences, we are continuously working to improve the overall guest experience in other areas. We appreciate your comments about cleanliness and room size, and we will ensure that our team addresses these matters to enhance the comfort and satisfaction of future guests. We truly value your perspective, as it helps us in our ongoing efforts to provide better services.

    4.0

    Classic

    clement c.couple

    It was wonderful. I was very happy. My friend saw the room on video call n said that it looks like a 5star hotel room.

    Travel Month: Dec 2023

    Room: Super Deluxe AC Room

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    A1 Hotel has replied on Sat Dec 14 17:20:18 IST 2024

    Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience and that your friend was impressed by the room. Your feedback truly brightens our day, and we’re glad to know that our efforts made your stay enjoyable.

    4.0

    Nice room and service

    sunil b.family

    Hotel is near to railway station and easy to reach at location and during my stay i found very good service and staff cleanliness is maintained in rooms

    Travel Month: Jul 2023

    Room: Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:20:42 IST 2024

    Thank you for your wonderful feedback! We are delighted to hear that you found our location convenient and that you enjoyed the service, staff, and cleanliness of the rooms. It’s always our priority to ensure that our guests have a comfortable and pleasant stay.

    4.0

    Economic family stay.

    srishti s.family

    The hotel is located directly on the exit road of malad (east) railway station. So, connectivity is very good. Hotel is located on the third floor of the building. Lift available. Very clean rooms. Bathroom area was very less but it's manageable. Multiple food options available as hotel is nearly on the main road. Overall, it's a decent option for short family stays.

    Travel Month: May 2023

    Room: Super Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:21:45 IST 2024

    Thank you for your detailed feedback! We are glad to hear that you appreciated the convenient location, cleanliness, and variety of food options near the hotel. We also appreciate your understanding regarding the bathroom size. It’s always our goal to provide a comfortable experience for all our guests, and we’re happy to know that you found our hotel to be a good choice for your stay. We hope to welcome you back for another pleasant visit in the future.

    4.0

    Fine stay

    soumya s.family

    It was a sober stay, we booked an ac super deluxe room, safe for families too and close with auto stand and malad station may face a bit of sound due to vehicles at night.

    Travel Month: May 2023 (3-Night Stay)

    Room: Super Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:22:10 IST 2024

    Thank you for sharing your feedback! We are pleased to hear that you found our AC Super Deluxe room comfortable and suitable for families. We also appreciate you highlighting the convenience of our location near the auto stand and Malad station. We understand that the noise from nearby vehicles may have affected your experience, and we will certainly take this into consideration as we work to improve our guests' comfort.

    4.0

    Stay at a1 hotel

    kumar m.solo

    Good location. Had a nice stay. Rooms and bathrooms are a bit small. Cable tv was not recharged during the stay.

    Travel Month: May 2023

    Room: Super Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:22:44 IST 2024

    Thank you for your feedback! We’re glad to hear that you had a nice stay and found the location convenient. We appreciate your comments regarding the room and bathroom size, and we will consider them for future improvements. We apologize for the inconvenience caused by the cable TV issue and will ensure this is addressed promptly to avoid such disruptions in the future.

    5.0

    Good staff

    anilkumar.business

    I recently had the pleasure of staying at this hotel, and i must say that the staff members were simply good, kind and welcoming.

    Travel Month: May 2023

    Room: Super Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:23:10 IST 2024

    Thank you so much for your kind words! We are delighted to hear that our staff made a positive impression on you with their kindness and welcoming attitude. Providing excellent service is our top priority, and we’re thrilled to know that you had a pleasant experience with us. We look forward to welcoming you back in the future!

    3.0

    Bad room service

    satwik.loyalty-iconbusiness

    The room service was not good enough specifically cleanness. Inside of the room is better

    Travel Month: Apr 2023

    Room: Super Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:23:35 IST 2024

    Thank you for sharing your feedback. We apologize for the cleanliness issues you encountered with room service during your stay. Cleanliness is a top priority for us, and we will be sure to address this with our housekeeping team to ensure improvements are made. We are glad to hear that you found the inside of the room satisfactory, and we truly appreciate your valuable comments. We hope to have the opportunity to welcome you back and provide you with a better experience.

    3.0

    Average Stay

    puran s.

    Proper paste control should be done. Hotel located at 3rd floor but lift is not operative. Rooms are good but deep cleanliness is required. Hotel entrance is not so impressive. Staff is polite.

    Travel Month: Feb 2023 (3-Night Stay)

    Room: Super Deluxe AC Room

    A1 Hotel has replied on Sat Dec 14 17:24:37 IST 2024

    Thank you for your valuable feedback. We sincerely apologize for any inconvenience you experienced during your stay. We take your comments seriously and are addressing the issues you mentioned, including the lift and cleanliness. Please rest assured that we are working towards enhancing these aspects to ensure a better experience for all our guests.

    3.0

    Average Stay

    sameer g.loyalty-icon

    3

    Travel Month: Jan 2023

    Room: Super Deluxe AC Room

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