The property is conveniently located near Malad East railway station, offering easy connectivity. Some guests appreciated the polite staff and decent room service while noting good cleanliness during their stay. However, multiple reviews highlight issues like small and unclean rooms, inadequate bathroom facilities, poor lift condition, and noise from nearby traffic. Some described the entrance and overall maintenance as shabby, and there were complaints about value for money, with a mix of experiences regarding service and amenities.