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Rooms in an apartment with a living area, caretaker & Wi-Fi

Review Of 12 Home Stay service Apartment

Hakim Para, Siliguri | 930 m drive to Siliguru Town Railway Station

    User Rating & Reviews

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    4.1
    Very Good

    68 Ratings, 41 Reviews

    excellent
    49%
    very good
    31%
    average
    10%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 4
    • 5
    • 5
    • 5
    • 3
    • 4
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness4.3
    • Value For Money4.3
    • Food3.8
    • Facilities4.3
    • Checkin Experience4.4
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    Reviews Summary

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    Guests really appreciate the homely vibe and helpful nature of the owner and family. The property is clean, well-maintained, and equipped with all essential amenities, making it feel like home. Many enjoyed the delicious food from the nearby café and the peaceful location. Though some mentioned room service could improve, overall, it's a great spot for a cozy stay in Siliguri.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    swami s.

    When I stay that home. According to my experience, I like that home because a first thing very very good character and helpfull nature of the owner and his all the family members . secondly homely atmosphere, need and clean room. Very very good room services, in a staying room every facilities available kitchen service And items.so when I stay that home I never fill I am staying in hotel. I all time fill I am staying In own house. I personally wish his every success.people come and in this home. Really fill home atmosphere.

    Travel Month: Jun 2025 (6-Night Stay)

    Room: Studio

    4.0

    Good Stay

    prashanna d.solo

    Good location, clean and well maintained.

    Travel Month: Jun 2025

    Room: Studio

    5.0

    Excellent Stay

    al a.family

    better homestay with family in siliguri

    Travel Month: Feb 2025

    Room: Studio

    3.0

    Average Stay

    afroza a.family

    Not advised for family very old rooms not satisfied area wise is good hot water not working properly

    Travel Month: Dec 2024

    Room: Studio

    5.0

    Excellent Stay

    soumya c.business

    Wonderful stay, feels like home. Owner mr bhowmick and caretaker prakash both are very cooperative.

    Travel Month: Jan 2024

    Room: Standard Deluxe

    5.0

    Excellent stay

    rahul.business

    Accomodation is better than any hotel at this price point...it has all the amenities required for daily household for a traveller outside home. clean properly, owner and caretaker is very responsive.very good place if you are staying for a long period have option of self cooking at extra cost.5 ⭐

    Travel Month: Oct 2023

    Room: Standard Deluxe

    4.0

    best service in siliguri

    shobha k.couple

    owner is very good I was so much fun with a new friends I

    Travel Month: Jul 2023

    Room: Studio

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    4.0

    Pleasant stay

    pritam k.family

    We are attending for arijit singh kanchanjunga stadium working distance, very clean and pleasant stay

    Travel Month: Apr 2023

    Room: Standard Deluxe

    5.0

    Excellent property

    priyanshu.business

    Clean large room better than any hotel at this price point with all amenities. Host mr pranab is very helpful. Localities very good with a nice cafe nest downstairs. Overall lovely experience. Like to visit again.

    Travel Month: Oct 2022

    Room: Studio Non A/C

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    2.0

    Not adaquete

    vinod k.business

    Poorhouse keeping services, no attendent, no way to communicate staff or owner other one phone no

    Travel Month: Oct 2022

    Room: Standard Deluxe Non A/C

    5.0

    It’s very sophisticated place

    durlov d.

    I stayed very peacefully and the owner was the best guy for helping visitors

    Travel Month: Aug 2022

    Room: Standard Deluxe Non A/C

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    5.0

    Pleasant stay in siliguri

    sunil.

    Room was very clean and hygiene maintained. Host mr pranab was very friendly and helpful arranged taxi in early morning, have all households amenities microwave, fridge, geyser and air-conditioning. Like to come here again better than any other hotels at this price point. And they have a coffee lounge at ground floor. Nest coffee lounge. Which serve excellent tasty dishes. Overall a excellent stay.

    Travel Month: Sep 2021

    Room: Standard Deluxe Non A/C

    1.0

    The worst staying experience in lifetime

    ananda d.loyalty-iconbusiness

    I did not have a choice for a negative rating, otherwise, that would have been more appropriate. The service does not exist in the so-called service apartment. I had to virtually plead to the owner for room cleaning, during my busy business travel, did not get a bit of peace after long hours of work. Coming back to the place, late evening after long tiring work was horror because surely the welcome committee were swarms of cockroaches merry-making nicely in the room. Hardly anybody was available to assist, and was told over the phone to get all the cleaning work was the guest's responsibility! air conditioning was poor, faulty, and was charged extra. What else, the attitude of the staff, a sole person responsible for other works, was cool and exploitative. The least I expected from a surprisingly up-rated place, which in one word is filthy!

    Travel Month: Apr 2021 (4-Night Stay)

    Room: Studio Non A/C

    12 Home Stay service Apartment has replied on Mon Apr 26 15:07:23 IST 2021

    Dear ananda, we are sorry to hear your grievances. As mentioned during your stay we did confirm that all guests receive a cleansed room, and the rooms are cleaned by our staff post check out. This is the protocol followed in accordance with mm t platform and government guidelines. For daily cleaning we have provided our guests with necessary amenities. With ongoing covid crisis - this is to keep our guests and staff safe. The pest control incident was duly noted and was sorted asap. And yes, air conditioning charges are extra - you could have noticed it while reserving the place. We do believe that working together can reduce and ultimately support each other in winning this battle against the virus. Again, we are deeply regretful for your inconvenience. Hopefully we will serve better the next time. Stay safe!

    5.0

    Mesmerizing

    yashwant s.couple

    I visited 12Homestay apartments hosted by Pranab Bhowmick. Without doubt one of the favorite homestays I stayed during my time in Siliguri. Upon arrival, we were warmly welcomed by the host. The family was extremely friendly. We had a great evening here, with restaurant-quality food and special Darjeeling tea from the family-owned cafeteria (downstairs) which obviously added up to the experience. I truly enjoyed walking through the town and also took a rickshaw to explore the nearby markets and Kanchenjunga stadium. The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. The warm gesture by the end of the day was amazing. Pranab is an amazing person and very down to earth person and will take care of your each and every need. The Service, ambiance, food and hospitality can't be found in 5-star hotel. Note, this is homestay (and not a 4/5-star hotel) to the atmosphere is so special that it really felt like home to me. All respect for Pranab and his great team, who does a great job here a true sample of excellent hospitality! Thank you Pranab and family, looking forward for our next visit to Siliguri and 12Homestay apartments.

    Travel Month: Jan 2020

    Room: Apartment with Kitchen/Balcony - FREE BREAKFAST

    4.0

    Great Stay

    debolina d.couple

    Clean and tidy Service Apartment equipped with all basic essentials. Host was very responsive to our requests. Highly recommend this place to people halting at Siliguri.

    Travel Month: Jan 2020

    Room: Studio Apartment - Kitchenette, Balcony and Bathroom

    4.0

    Friendly atmosphere

    sourav r.family

    Excellent interior.

    Travel Month: Dec 2019

    Room: Studio Apartment - Kitchenette, Balcony and Bathroom

    5.0

    Excellent Stay

    sourav r.family

    Room condition is excellent. Staff behavior is good. Could not available manager always.

    Travel Month: Dec 2019

    Room: Studio Apartment - Kitchenette, Balcony and Bathroom

    5.0

    Excellent Stay

    farhana h.couple

    Nice Stay. Good location. Good food

    Travel Month: Dec 2019

    Room: Studio Apartment - Kitchenette, Balcony and Bathroom

    5.0

    Excellent property

    arijit c.family

    Very good location, nice accommodation, the owner have maintained their own cafe. Guest can also hangout with friends and family. Excellent place to stay with all appliances like refrigerator, AC, microwave, water heater 24 hours, free wi-fi. It's nearby government hospital and opposite of basu clinic. Owner of the property Mr.Pranab Banerjee are very honest and helpful the place was sparkling clean and peaceful. Also, traveling with family, friends and kids. We really enjoyed our stay there. I would wish to come again.

    Travel Month: Dec 2019 (3-Night Stay)

    Room: Studio Apartment - Kitchenette, Balcony and Bathroom

    5.0

    Best place to stay :)

    harsh p.solo

    Very safe and peaceful location. The owner was very good and always helping. Love the property, green, beautiful and clean.

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Studio Apartment - Kitchenette, Balcony and Bathroom

    • user photos

    12 Home Stay service Apartment has replied on Mon Dec 02 10:03:31 IST 2019

    Dear harsh, thank you for your valuable feedback. Hope to host you soon on your next trip to Siliguri.

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