Pride Plaza Hotel, Ahmedabad

Pride Plaza Hotel, Ahmedabad has replied on Sun Aug 24 19:18:27 IST 2025

Dear Mr. Buch, Greetings From Pride Plaza Hotel Ahmedabad!!! Thank you for taking the time to share your valuable feedback regarding your recent stay with us. We sincerely regret that we could not meet your expectations in terms of ambience and overall experience. Please accept our heartfelt apologies for the inconvenience you faced due to the fragrance in the corridors and the impression of dull ambience. We have taken careful note of your observations, and the same has been shared with our concerned departments for immediate review and necessary action. As a part of our commitment to continuous improvement, we are also in the process of evaluating areas that require renovation to enhance guest comfort and overall experience. Your feedback is truly important to us, and we assure you that corrective measures will be taken promptly to avoid recurrence. We look forward to the opportunity of welcoming you back and offering you a more pleasant and memorable stay with us. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad

Dear Mr. Sharma, Greetings From Pride Plaza Hotel Ahmedabad!!! Thank you for sharing your concerns with us. Please accept our sincere apologies for the inconvenience caused due to the incorrect location mentioned on the MMT app and the delay in providing you with the bill. We have already taken up the matter with our concerned online travel partner to ensure that the hotel’s location is updated correctly for the ease of our valued guests. Regarding your billing concern, kindly allow us to assure you that the bill has been generated and we will be more than happy to share a copy with you immediately. Please share your preferred email ID/contact details so that the same can be sent without any further delay. We regret the inconvenience caused and appreciate your valuable feedback which helps us improve our services. We look forward to welcoming you back and assuring you of a seamless experience during your next visit. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad has replied on Sun Aug 24 19:22:46 IST 2025

Dear Ms. Christian, Greetings From Pride Plaza Hotel Ahmedabad!!! At the outset, please accept my sincere apologies for the inconvenience you faced during your stay with us. I am truly sorry to know that your experience in the room did not meet your expectations and caused you discomfort. We always strive to provide our guests with a pleasant and comfortable stay, and it is disappointing to learn that we fell short in your case. Kindly be assured that your concerns have been noted seriously and shared with the concerned departments for immediate corrective action. Your feedback is extremely valuable to us in our continuous efforts to improve our services. We sincerely hope you will give us another opportunity to serve you better and provide you with the experience that [Hotel Name] is known for. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad

Dear Mr. Agarwal, Greetings From Pride Plaza Hotel Ahmedabad!!! Thank you for sharing your valuable feedback regarding your recent stay with us. Please accept my sincere apologies for the inconvenience caused due to the room condition and the breakfast experience not meeting your expectations. We have taken your observations very seriously, and the same have been shared with our Housekeeping and Food & Beverage teams for immediate review and corrective action. Maintaining cleanliness, freshness, and quality of food is of utmost importance to us, and I truly regret that we could not deliver the standards we strive for. With regard to your comments on the star category, please allow me to clarify that our hotel has been accredited as a [mention actual category, e.g., “5-Star”] by the concerned authorities. However, your feedback has been shared with our Online Travel Agency partners to ensure transparency in representation, as guest trust is our top priority. Your comments are invaluable in helping us improve, and we sincerely hope you will give us another opportunity to serve you better in the future. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad has replied on Sun Aug 24 19:30:10 IST 2025

Dear Mr. Ghosal, Greetings From Pride Plaza Hotel Ahmedabad!!! Thank you so much for sharing your positive feedback about your recent stay with us. We are delighted to know that you had a pleasant experience and particularly appreciated the courteous and helpful service of our staff, the food selection, well-laid rooms, and the overall atmosphere. Your kind words are a great source of motivation for the entire team, especially our Front Office colleagues, who always strive to deliver warm and personalized service to every guest. We look forward to welcoming you back soon and ensuring another memorable stay with us. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad

Dear Mr. Shrivastava, Greetings From Pride Plaza Hotel Ahmedabad!!! It gives us immense pleasure to read your kind words about your recent stay with us. We are delighted to know that you found the rooms spotless, our staff extremely friendly, and that the service exceeded your expectations. Your appreciation is truly encouraging for our team, as we continuously strive to deliver memorable experiences with warmth and care. Thank you as well for recommending us to fellow travelers — it means a lot to us. We look forward to welcoming you back soon for another comfortable and enjoyable stay. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad has replied on Sun Aug 24 19:33:59 IST 2025

Dear Mr. Kale, Greetings From Pride Plaza Hotel Ahmedabad!!! Thank you for sharing such detailed feedback regarding your recent stay with us. We are delighted to know that you found our location convenient, the rooms spacious and well-maintained, and that the food quality, cleanliness, and restaurant service met your expectations. At the same time, please accept our apologies for the delay you experienced during check-in. We have noted your observation and will review the system and process to ensure a smoother and faster check-in experience in the future. Your kind words of recommendation for business, family, and group travelers mean a great deal to us. It is feedback like yours that motivates us to consistently improve and serve our guests better. We look forward to welcoming you back soon for another pleasant stay in Ahmedabad. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad has replied on Sun Aug 24 19:35:48 IST 2025

Dear Guest, Greetings From Pride Plaza Hotel Ahmedabad!!! It gives us immense pleasure to read your generous feedback and to know that Pride Plaza has become your favorite property in Ahmedabad. We are delighted that you enjoyed the spacious ambience, beautiful restaurant, delicious food, smooth check-in experience, and the overall safety and comfort during your stay. Your kind words of appreciation for Mr. Rashid from In-Room Dining and Ms. Nabanita from our restaurant have been shared with them, and they are truly delighted and motivated by your recognition. Such encouragement inspires our team to continue delivering warm and memorable hospitality to all our guests. We are equally glad to know that your stay was hassle-free and that you valued both the comfort and safety we aim to provide. Your exceptional rating and heartfelt recommendation mean a great deal to us. On behalf of the entire team at Pride Plaza Hotel Ahmedabad, I extend my gratitude for choosing us and for your kind appreciation. We look forward to welcoming you back soon for yet another memorable experience. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad

Dear Mr. Vadera, Greetings From Pride Plaza Hotel Ahmedabad!!! At the outset, please accept my deepest apologies for the unpleasant experience you encountered during breakfast. Finding a cockroach on your plate is completely unacceptable, and I am truly sorry that this happened. Equally concerning is your feedback regarding the response you received from our team — we regret if you felt that our behavior was rude or dismissive. This is not reflective of our service standards. Please be assured that your feedback has been taken very seriously. We have already escalated the matter to our Food & Beverage and Housekeeping teams to conduct a thorough review of hygiene practices, and corrective measures are being implemented with immediate effect to ensure such lapses do not occur again. Additionally, I will personally address the service attitude concern with the concerned associates to reinforce the importance of courtesy and guest sensitivity. I sincerely hope you may reconsider and allow us another chance in the future to restore your confidence in our hospitality. Warm Regards, Amit Balchandani Front Office Manager

Pride Plaza Hotel, Ahmedabad has replied on Mon Aug 11 11:14:00 IST 2025

Dear Noble, Thank you for sharing your positive experience! We're glad you enjoyed the excellent location, cleanliness of the rooms, and our hospitality. Your feedback about the food is appreciated, and we hope to continue enhancing our offerings. Looking forward to welcoming you back!

Pride Plaza Hotel, Ahmedabad has replied on Wed Aug 06 14:50:59 IST 2025

Dear Riddhiman, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found the location and food to your liking. We appreciate your suggestion regarding spa services and will be sure to pass it along. We hope to welcome you back to Pride Plaza Ahmedabad in the future!

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 09 15:15:51 IST 2025

Dear Mr. Gupta, Greetings From Pride Plaza Hotel Ahmedabad! I am truly sorry to learn about your recent experience with us and the impression that we did not accommodate your personal medical emergency with the understanding and empathy it deserved. Please allow me to assure you that guest care and comfort are our highest priorities, and I deeply regret that we fell short of your expectations on this occasion. I understand how important compassion and flexibility are during unforeseen personal situations, and I sincerely apologize if our response made you feel otherwise. Your feedback has been shared with the concerned team so we can review our processes and ensure such instances are handled with greater sensitivity in the future. Once again, please accept my apologies for the disappointment caused, and thank you for bringing this matter to my attention. Warm Regards, Amit Balchandani Front Office Manager Pride Plaza Hotel Ahmedabad

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 08:59:08 IST 2025

Dear Mohit, Thank you for sharing your feedback. It's great to hear that you enjoyed the room, food, and location during your stay. We appreciate your input about the check-in process and will take it into consideration for improvement. We hope to welcome you back in the future!

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 10:25:06 IST 2025

Dear Hemant, Thank you for sharing your wonderful feedback! We're glad to hear that you enjoyed the cleanliness of the room, the food, and found good value during your stay. It's great to know that our location and staff contributed positively to your experience. We look forward to welcoming you back to Pride Plaza Ahmedabad!

Pride Plaza Hotel, Ahmedabad

Dear Mr. Parmar, I am truly disheartened to learn about the series of inconveniences you faced during your recent stay with us. Please accept my sincere apologies that we did not meet even the basic expectations of comfort and service you rightly deserved. I regret the maintenance issues you experienced, including the condition of the property and the water supply in your room, which caused you additional stress and delay before your meeting. I am equally concerned to hear that your feedback during check-out was not acknowledged appropriately — this falls short of the service standards we aim to deliver at all times. Regarding the disturbance caused by other guests, I understand the discomfort it must have caused you and your companion. While such situations can be unpredictable, I agree that we could have handled it more promptly and discreetly to ensure the comfort and safety of all our guests. Your feedback has been shared with our Maintenance, Housekeeping, and Security teams for immediate review and corrective action. We are also reinforcing guest service training to ensure that every concern is addressed with urgency and courtesy. Warm Regards, Pride Plaza Hotel Ahmedab

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 10:25:58 IST 2025

Dear Vandana, We sincerely apologize for the inconvenience you experienced with the food billing process. It's concerning to hear about the issues with your bill being merged with another customer's. Your feedback is valuable to us, and we will address this matter with our team to prevent it from happening in the future. Thank you for bringing this to our attention.

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 10:27:13 IST 2025

Dear Krutika, Thank you for sharing your positive experience! We're thrilled to hear that you found Pride Plaza Ahmedabad to be a convenient choice for your business trip. It's wonderful to know that our staff's service met your expectations. We appreciate your feedback on the food and will keep it in mind for future improvements. We hope to welcome you back soon!

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 10:03:00 IST 2025

Dear Senthilnathan, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the aspects of the room that didn't meet your expectations. Your comments regarding the condition of the room and shower are concerning, and we appreciate you bringing them to our attention. We're glad to hear that our staff made a positive impression. Your insights are valuable in helping us improve, and we hope to provide a better experience in the future.

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 10:03:32 IST 2025

Dear Shivam, Thank you for sharing your experience. It's great to hear that you found the staff to be nice. We appreciate your feedback and hope to provide an even better experience in the future.

Pride Plaza Hotel, Ahmedabad has replied on Sat Aug 02 10:27:26 IST 2025

Dear Nikhil, Thank you for your feedback. We're glad to hear that you enjoyed the location and food at Pride Plaza Ahmedabad. We sincerely appreciate your comments regarding housekeeping and the need for improvements. Your insights are valuable to us as we strive to enhance our services. We hope to serve you better in the future.