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- Hotels in India
- Ooty
- 4 Star Resort in Ooty
- Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group, Ooty
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
About Property
Set amidst the lush green lawns, this lavish property features opulent rooms, multiple dining spots, an exclusive sauna room, a well-equipped gymnasium and upscale amenities.
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Property Highlights
Activities & Nearby Attractions
Amenities
- Gym
- Central Heating
- Free Parking
- Bonfire
- Indoor Games
- Restaurant
- Spa
- 24-hour Room Service
- Vehicle Rentals
- Steam and Sauna
- + More Amenities
Discover the Best of Luxury
24 Hour Dining
Relaxing Massages
Equipped Fitness Centre
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+91
Deluxe Mountain View
Fits 2 Adults
Breakfast included
Free Cancellation before 17 Oct 01:59 PM100% RefundNon RefundableNOWPay ₹016 Oct11:59 PM17 Oct01:59 PM20 Oct01:59 PMCheck-in
Per Night:
₹ 14,999+ ₹ 2,700 taxes & fees
Excellent(1555 RATINGS)
Bombay Kist
1.1 km drive to Government Rose Garden
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Enjoy Free Breakfast + Lunch/Dinner throughout your stay for just ₹1850 more!
Deluxe Mountain View
269 sq.ft (25 sq.mt)
Mountain View
1 Double Bed
1 Bathroom
- Mineral Water
- Iron/Ironing Board
- Daily Housekeeping
- Bathroom
- 24-hour In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast + Lunch/Dinner
20% Off on Laundry service- Breakfast included
Lunch Or Dinner included
Room with Breakfast & One major mealBook with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
₹ 16,849
+₹ 3,033 taxes & fees Per Night
Book with ₹0
Login Now and get this for ₹16,681 or less
5 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- All Meals Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Deluxe Mountain View
- 269 sq.ft (25 sq.mt)
- Mountain View
- 1 Double Bed
- 1 Bathroom
- Mineral Water
- Iron/Ironing Board
- Daily Housekeeping
- Bathroom
- 24-hour In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast only
- Breakfast included
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% Off on Laundry service
- Breakfast included
- Lunch Or Dinner included
- Room with Breakfast & One major meal
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Room With Free Cancellation | Breakfast + Lunch + Dinner
- Breakfast included
Lunch included
Dinner included- Room with All Meals
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Top Rated
Fortune Club Room
- 290 sq.ft (27 sq.mt)
- 1 Double Bed
- 1 Bathroom
- Heater
- Iron/Ironing Board
- Wi-Fi
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
Room With Free Cancellation | Breakfast only
20% Discount on F&B services- 20% Off on Laundry service
Signature Activities & Experiences- Breakfast included
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch Or Dinner included
- Room with Breakfast & One major meal
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch included
- Dinner included
- Room with All Meals
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Fortune Club Garden View
- 291 sq.ft (27 sq.mt)
- Garden View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- 24-hour Room Service
- Free Wi-Fi
Room With Free Cancellation | Breakfast only
- 20% Discount on F&B services
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch Or Dinner included
- Room with Breakfast & One major meal
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch included
- Dinner included
- Room with All Meals
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Fortune Club Mountain View
- 291 sq.ft (27 sq.mt)
- Mountain View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- Laundry Service
Room With Free Cancellation | Breakfast only
- 20% Discount on F&B services
- Signature Activities & Experiences
- Free Breakfast
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% Discount on Spa
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch Or Dinner included
- Room with Breakfast & One major meal
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch included
- Dinner included
- Room with All Meals
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast only
- 20% Discount on F&B services
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch/Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch Or Dinner included
- Room with Breakfast & One major meal
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch + Dinner
- 20% off on food & beverages at F&B outlets
- 20% Off on Laundry service
- Signature Activities & Experiences
- Breakfast included
- Lunch included
- Dinner included
- Room with All Meals
Book with ₹0 Payment
Pay before 16 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 17 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹016 Oct11:59 PM
17 Oct01:59 PM
20 Oct01:59 PM
Check-in
Experiences Included
20% off on session of Spa
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group Location
Location rated 4.4 by guests
What guests said
Guests rave about the property's central location, just a short walk from major attractions like the Rose Garden. The easy accessibility to Ooty's vibrant market and nearby sightseeing spots enhances overall convenience, ensuring a delightful stay. Many reviewers appreciated the serene atmosphere surrounding the hotel that still allows for quick access to local attractions, highlighting it as a perfect base for exploration.
Property Rules at Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Check-in: 2 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport and Aadhaar are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Mandatory : Christmas Eve (December 24) Gala Dinner per adult: INR 1000|Christmas Eve (December 24) Gala Dinner per child: INR 750 (from 7 to 10 years old)|New Year's Eve (December 31) Gala Dinner per adult: INR 4000.00|New Year's Eve (December 31) Gala Dinner per child: INR 4000.00 (from 7 to 10 years old)
- Optional : Early check-in is available for a fee (subject to availability)|Late check-out is available for a fee (subject to availability)|Rollaway bed fee: INR 1500.0 per night
- Extra-person charges may apply and vary depending on property policy|Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges|Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed|Guests must contact this property in advance to reserve onsite parking|This property accepts credit cards, debit cards, and mobile payments; cash is not accepted|Mobile payment options include: Google Pay and Paytm|Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards|Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Must Read Rules
- Guest Profile
- ID Proof Related
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group Photos by Guests
- +421 Guest Photos
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
- business
Excellent
1555 Ratings
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 5
- 5
- 5
- 5
- 4
- 5
- 5
- 4
Reviews Summary
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Fortune Resort Sullivan Court offers a delightful Ooty experience with its prime location next to the Rose Garden and close to popular attractions. The property exudes charm with its heritage aesthetics and well-maintained green surroundings. Guests rave about the courteous staff and their exceptional hospitality, ensuring a comfortable stay. Breakfast spreads are praised for variety and taste. Additionally, the engaging evening activities, including bonfires, contribute to a memorable family-friendly atmosphere.
Sort by:
Latest first
5.0
Excellent Stay
paras c.couple
Great place to stay... brilliant view and food. Highly recommended for stay. Easily located with high accessibility.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Paras, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your kind words and for taking the time to share your experience at Hotel Fortune Sullivan, Ooty. We’re delighted to know that you enjoyed your stay with us, especially the scenic views and the food—we truly believe both are among the highlights of our property. It’s also great to hear that you found our location convenient and easily accessible. We strive to offer not just comfort but also a seamless experience for all our guests, and your feedback reassures us that we're on the right path. Your recommendation means a lot to us, and we’re truly grateful for your support. We hope to welcome you back again soon for another memorable stay in the Queen of Hills. Warm Regards, S. Rajan General Manager
5.0
Excellent Stay
milind d.group
Excellent resort, not far from most of the main sight seeing locations of Ooty. Ambience fantastic. You have everything thing you can ask for. Food is wonderful. They take care of your preferences and advice accordingly. Both veg and non veg choices, amount of spices, your allergies, all are taken care of. The room is made suitable, spring cleaned and made chakachak! I would recommend it without a doubt for a relaxing stay
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Milind, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your kind and detailed feedback! We’re absolutely delighted to know that you had such a wonderful experience at our resort. It's great to hear that you found our location convenient for exploring Ooty’s main attractions and that the ambience added to the charm of your stay. We’re especially pleased that you enjoyed the food and the personalized attention from our team. Taking care of our guests’ preferences—whether it's dietary choices, spice levels, or allergy concerns—is something we take very seriously, and we’re glad that this made your experience more comfortable and enjoyable. Your comments about the room being well-prepared and “chakachak” truly made us smile! Our housekeeping team works hard to maintain high standards of cleanliness and comfort, and it’s rewarding to know their efforts stood out. Thank you once again for your recommendation. It means a lot to us. We look forward to welcoming you back for another relaxing and memorable stay. Warm Regards, S. Rajan General Manager
5.0
Amazing Sta
siddharth g.family with 1 kid
The stay was amazing. The hospitality of the staff and the management was amazing. The resort has a small children park and billiards and table tennis table. There is a small area for bonfire and sitting. The rooms are bit small and there are no AC(other than summers I don't feel it is even required). The location is very near to the market but the auto is costly in whole Ooty. The buffet spread was also amazing with lot of different options. They did an amazing presentation and decoration for the birthday occasion and it was a nice surprise.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Siddharth, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your lovely and detailed feedback! We're thrilled to hear that you had an amazing stay with us and that our team’s hospitality made your experience special. It's great to know that you enjoyed the recreational facilities like the children's park, billiards, and table tennis — we aim to offer something for everyone to enjoy. We’re glad you found the bonfire and seating area a nice touch for relaxing evenings, and we appreciate your feedback about the room size and AC. As you rightly mentioned, the pleasant climate in Ooty usually makes AC unnecessary, but your input is valuable for future improvements. We’re especially happy that you enjoyed the buffet spread and the variety of options available. It was our pleasure to be part of your birthday celebration, and we’re so glad the surprise presentation and decoration added a special touch to your day. Thank you once again for choosing us, and we hope to welcome you back for another memorable stay. Warm Regards, S. Rajan General Manager
5.0
Excellent stay with Great Services and Amenities
ansar k.couple
Had a very good stay — the services and amenities were truly appreciable. For this price range, it's absolutely worth it. Highly recommended! The ITC brand lives up to its reputation 👌
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Sat Sep 13 10:59:15 IST 2025
Dear Mr Ansar, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you had a very good stay and found our services and amenities truly appreciable. It’s incredibly rewarding to know that you consider your experience to be of great value for the price, and that we were able to meet your expectations. Your kind words about ITC’s reputation and your strong recommendation mean a lot to us. At ITC Hotels, we strive to provide our guests with exceptional comfort, warm hospitality, and a memorable experience, and your appreciation reaffirms our commitment. We look forward to welcoming you back soon for another enjoyable and enriching stay. Once again thank you for your wonderful feedback. Warm Regards, S. Rajan General Manager
5.0
vacation
rajesh a.family
Staffs and service were excellent. One of the best hospitality i’ve ever experienced . Thanks to ITC and the sullivan court Staffs.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Wed Sep 10 10:49:36 IST 2025
Dear Mr Rajesh, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for your kind words and for taking the time to share your experience with us. We are absolutely delighted to hear that you found our staff and service to be excellent, and that your stay at ITC’s Welcome hotel by ITC Hotels, The Sullivan Court, Ooty was among the best in terms of hospitality. Our team takes great pride in delivering warm, personalized service, and your appreciation means a lot to all of us. Feedback like yours encourages us to continue striving for excellence and creating memorable experiences for our guests. It was truly a pleasure to host you, and we look forward to welcoming you back for another enjoyable and relaxing stay in the near future. Warm Regards, S. Rajan General Manager
4.0
Good Stay
pradeep s.
Food is too good 👍
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Wed Sep 10 10:51:41 IST 2025
Dear Mr Pradeep, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the food during your stay with us. Our culinary team puts in a lot of effort to craft dishes that are both delicious and memorable, using the finest ingredients and a passion for great taste. Your appreciation truly means a lot to us and motivates our team to continue delivering exceptional dining experiences to all our guests. We hope to have the pleasure of welcoming you back soon, so you can enjoy more of the flavours we love to serve! Warm Regards, S. Rajan General Manager
5.0
Excellent Stay
krishna c.family with 1 kid
Hotel is clean and well maintained. Food is good. Most important, it’s in the center, easy to hire a private cab or other transport.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Krishna, Greetings from Fortune Resort Sullivan Court, Ooty! Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had a pleasant experience during your stay. It's great to know that you found our resort clean and well-maintained – we take great pride in maintaining the highest standards of cleanliness and hygiene for our guests. We are also pleased that you enjoyed the food offerings at our restaurant. We strive to offer a variety of delicious options, ensuring every guest finds something they love. Additionally, we’re glad to hear that our location worked well for you. Being centrally located makes it easy for our guests to explore the area, and we are happy you found it convenient to hire a private cab or other transport services. Your positive feedback motivates us to continue improving and delivering exceptional experiences. We look forward to welcoming you again in the future. Warm regards, S. Rajan General Manager
5.0
Excellent Stay
nitesh j.family with 1 kid
⭐️⭐️⭐️⭐️⭐️ An Unforgettable Stay at Fortune Sullivan Court, ITC Resort – Ooty Our recent stay at Fortune Sullivan Court was nothing short of spectacular! From the moment we arrived, the hospitality and attention to detail made us feel truly special. The buffet spread was outstanding—diverse, flavorful, and consistently fresh. Every meal was a delight, and the restaurant team ensured we always felt well taken care of. The staff and housekeeping deserve a big round of applause. Rooms were impeccably maintained, service was prompt, and everyone carried a genuine smile that made us feel at home. A particularly heartwarming highlight was the birthday celebration for our 3-year-old toddler. The team went the extra mile to make it memorable—decorations, cake, and personalized warmth that touched our hearts. It’s rare to see such genuine thoughtfulness, and Fortune Sullivan Court delivered it flawlessly. Special shout-outs are a must: Mr. Bastin, our chauffeur, whose professionalism, courtesy, and care made every ride comfortable. Mr. Ilango Van, a retired Army personnel, who greeted us each time with a gracious “Namaste” and unmatched warmth. His presence alone elevated our experience, embodying the true spirit of Indian hospitality. In every way—be it the service, food, celebrations, or human warmth—Fortune Sullivan Court stands out as a benchmark of excellence. This was more than a holiday; it was an experience we’ll cherish forever. Highly recommended for anyone visiting Ooty!
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Nitesh, Greetings from Fortune Resort Sullivan Court, Ooty! Thank you so much for your generous and heartfelt feedback. We are truly delighted to know that your stay with us was a memorable one. It’s wonderful to hear that you enjoyed the buffet, experienced attentive service, and felt well cared for by our restaurant and housekeeping teams. Your kind words about the birthday celebration for your little one truly touched us — it was our pleasure to be part of such a special moment. We’re especially grateful for your appreciation of Mr. Bastin and Mr. Ilangovan. We will be sure to pass along your compliments — they will be thrilled to know they made a difference in your stay. Your recognition of our team’s warmth and attention to detail means the world to us. We look forward to welcoming you and your family back for more cherished moments in the future. Warm regards, S. Rajan General Manager
5.0
Excellent Stay
subash k.family
wonderful property with good food, clean room with all amenities. perfect place to relax and walk around
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Sat Aug 30 10:18:26 IST 2025
Dear Mr Subash, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your kind and thoughtful feedback! We’re absolutely delighted to hear that you had a wonderful stay and enjoyed the food, clean and well-equipped rooms, and the peaceful ambiance of the property. It's great to know that our amenities met your expectations and that you found the surroundings perfect for relaxation and leisurely walks. Creating a comfortable and memorable experience for our guests is always our top priority, and your comments reassure us that we’re on the right track. We truly appreciate you taking the time to share your experience and look forward to welcoming you back for another relaxing getaway in the future. Warm Regards, S. Rajan General Manager
1.0
Terrible Stay
praveen k.couple
Worst stay screen was like a third degree hotel not attached to rails..food was worst ..staff behaviour was like as if they pay you for staying especially the manager
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Praveen, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience during your recent stay with us. I want to personally apologize for the issues you faced — from the condition of the room to the quality of food and, most importantly, the behaviour of our staff, which is far from the level of service we strive to provide. It is extremely concerning to hear that you felt unwelcome, and I assure you this is not reflective of our values or standards. Your comments regarding the room condition and food quality have been noted and are being addressed with the respective departments. The feedback about our team’s attitude, particularly the manager, is being taken very seriously and will be investigated thoroughly. We deeply regret that your experience did not reflect the hospitality we are known for, and I sincerely hope you will give us an opportunity to make things right in the future. Warm Regards, S. Rajan General Manager
5.0
Excellent Stay
kuldeep s.family with 1 kid
It’s a beautiful property, near to Rose Garden, rooms are very well maintained. Good food options and taste is quite Yum
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Sat Aug 30 10:22:10 IST 2025
Dear Mr Kuldeep, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed your stay and appreciated the beauty of our property and its convenient location near the Rose Garden. It's always rewarding to know that our guests find the rooms well maintained and comfortable cleanliness and upkeep are among our top priorities. We’re also glad you enjoyed the food options and found the taste delicious. Our team works hard to provide a variety of flavourful dishes, and your kind words truly mean a lot to us. Thank you once again for taking the time to share your experience. We look forward to welcoming you back soon for another pleasant and memorable stay. Warm Regards, S. Rajan General Manager
4.0
Good Stay
arnab s.group
All well. The restaurant is small. The room we were in 311 & 312 had a foul smell coming from the bathroom. I did report this to the front desk team as well.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Sat Aug 30 10:26:12 IST 2025
Dear Mr Arnab, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for taking the time to share your feedback. We're glad to know that overall, your stay was satisfactory, but we're truly sorry to hear about the unpleasant smell in the bathrooms of rooms 311 and 312. We sincerely apologize for this inconvenience and appreciate you bringing it to our attention during your stay. Please be assured that our maintenance team has been informed and is taking corrective action to resolve the issue promptly. We also take note of your comment regarding the restaurant size and will keep it in mind as we plan future improvements. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience on your next visit. Warm Regards, S. Rajan General Manager
3.0
Average Stay
somnath k.family with 1 kid
Average rooms and food at a very high price.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Sat Aug 30 10:29:07 IST 2025
Dear Mr Somnath, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for sharing your honest feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding the room quality and food in relation to the pricing. We continuously strive to provide comfortable accommodations and quality dining that offer good value, and we regret that we fell short in your case. Your comments have been noted and will be shared with our team for further review as we work on enhancing our offerings and guest experience. We truly appreciate your input, as it helps us identify areas for improvement. We hope you might consider giving us another opportunity in the future to provide a stay that better reflects the standards we aim to uphold. Warm Regards, S. Rajan General Manager
5.0
Ooty vacation with family. Weather was awesome in monsoon.Rains,winds,vgood
yamini k.family with 1 kid
Place is beautiful.Staff is very nice.Overall good experience. Garden and interiors are very good. Must visit.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Tue Aug 19 10:30:37 IST 2025
Dear Ms Yamini, Greetings from Fortune Resort Sullivan Court, Ooty! Thank you for your wonderful feedback. We are thrilled to hear that you had a good experience at our resort and appreciated the beauty of our property. It’s heartening to know that you enjoyed the serene surroundings, the lush garden, and the carefully designed interiors. We strive to create an atmosphere that blends nature with elegance, and we are delighted that these elements enhanced your stay. Equally important to us is the hospitality we offer, and we are so pleased to hear that our staff made a positive impact on your experience. Our team takes pride in providing attentive and personalized service, and your kind words will serve as a great motivation for them to continue delivering exceptional care. Your recommendation means a lot to us, and we can’t wait to welcome you back to Fortune Resort Sullivan Court during your next visit to Ooty. Warm Regards, S. Rajan General Manager
5.0
Excellent Stay
raghavan s.couple
We stayed in Mountain view executive room in first ,enjoyed Mountain View daily,house keeping keeps the room clean and neat ,courtesy staff ,immediate response from reception desk for any queries,pleasant and enjoyable stay👏🏽
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Tue Aug 12 10:51:25 IST 2025
Dear Mr Raghavan, Thank you very much for taking the time to share your positive feedback about your recent stay with us at Fortune Resort Sullivan Court, Ooty. We’re truly delighted to hear that you enjoyed your time in the Mountain View Executive Room and that the stunning views added to the charm of your stay. It’s always rewarding to know our guests are able to relax and appreciate the natural beauty that surrounds our property. We’re equally pleased to learn that our housekeeping team maintained the cleanliness and neatness of your room to your satisfaction. Your kind words about the courteousness of our staff and the prompt assistance from our reception desk are greatly appreciated. At Fortune, we take pride in offering attentive, personalized service to ensure every guest feels comfortable and well cared for. Knowing that you had a pleasant and enjoyable stay with us is the best reward for our team, and your feedback serves as a great motivation for us to continue striving for excellence. It was a pleasure to have you with us, and we sincerely hope to welcome you back on your next visit to Ooty. Warm Regards, S. Rajan General Manager
5.0
Thileepan stay at Ooty
thileepan t.family with 1 kid
The staff were very friendly and nice. The room was simply superb and kept very clean. The food was also nice and must compliment their in room bar.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Thileepan, Thank you so much for your kind and encouraging feedback following your recent stay at Fortune Resort Sullivan Court, Ooty. We’re thrilled to know that you had a wonderful experience and that our team’s friendliness and warm hospitality stood out during your visit. It’s always a pleasure to hear that our staff were able to make you feel welcome and well cared for. We’re also delighted that you found your room to be superb and appreciated the cleanliness maintained throughout your stay. Our housekeeping team works diligently to ensure a comfortable and spotless environment for our guests, and your recognition means a lot to them. Thank you as well for your compliments on the food—we’re glad you enjoyed the dining experience. We're especially pleased that our in-room bar met your expectations and added to the overall comfort of your stay. Your thoughtful feedback truly motivates our team to continue delivering the high standards of service we strive for every day. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable stay in the near future. Warm Regards, S. Rajan General Manager
5.0
Delightful Stay
sonav p.couple
We had a really good stay and an even better dining experience. Overall the stay at Fortune Sullivan court Ooty was Awesome. The room was clean and the hotel smelled fresh.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Ms Sonav, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for taking the time to share your feedback with us. We are absolutely thrilled to know that you had a really good stay at Fortune Sullivan Court, Ooty, and that your overall experience was nothing short of awesome. It's heartening to hear that you especially enjoyed the dining experience — our culinary team takes great pride in crafting delicious meals and providing attentive service, so your recognition truly means a lot to them. We're also glad to know that you found the room clean and appreciated the fresh atmosphere throughout the hotel. Maintaining high standards of cleanliness and a welcoming environment is one of our top priorities, and it’s wonderful to see that reflected in your experience. Your kind words are incredibly motivating for our entire team. We strive to provide every guest with a comfortable, relaxing, and memorable stay, and it’s always rewarding to know when we succeed. We look forward to welcoming you back to Fortune Sullivan Court, Ooty, on your next visit. Warm Regards, S. Rajan General Manager
5.0
Excellent Stay
varun s.family
Pleasant and comfortable 4 day stay at Fortune Sullivan Court. We have stayed at this hotel multiple times. This time was no different. Room is neat and clean. Food is good. Staff is helpful. They have bonfire in the evening. The lawns are big. All in all, a very good stay Pleasant and comfortable 4 day stay at Fortune Sullivan Court. We have stayed at this hotel multiple times. This time was no different. Room is neat and clean. Food is good. Staff is helpful. They have bonfire in the evening. The lawns are big. All in all, a very good stay.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Varun, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for your continued trust in Fortune Sullivan Court and for sharing your kind feedback. We’re delighted to know that you had another pleasant and comfortable 4-day stay with us. It’s always a pleasure to welcome back our valued guests. We’re glad you found the room clean, the food enjoyable, and our staff helpful. It's great to hear you enjoyed the evening bonfire and our spacious lawns—both are guest favourites! Your appreciation means a lot to us and motivates our team to keep delivering warm, consistent service. We look forward to welcoming you back again soon for yet another memorable stay. Warm Regards, S. Rajan General Manager
5.0
Excellent Service
maheswaran p.family with 1 kid
I recently had the pleasure of staying at Fortune Resort Sullivan Court in Ooty, and I must say, it was an unforgettable experience! The property's location is absolutely stunning, surrounded by lush greenery and offering breathtaking views of the Nilgiris. ## Location The resort's proximity to Ooty's town center made it easy to explore the local attractions, while still providing a peaceful retreat from the hustle and bustle. ## Food The food at Pavilion Restaurant was exceptional! The breakfast buffet spread was impressive, with a wide variety of options to suit every palate. The quality of the food was top-notch, and the service was prompt and friendly. ## Services The staff at Fortune Resort Sullivan Court were warm and welcoming, providing excellent service throughout our stay. From check-in to check-out, the team was attentive, helpful, and went above and beyond to ensure our needs were met. Overall, I would highly recommend Fortune Resort Sullivan Court to anyone looking for a relaxing and rejuvenating getaway in Ooty. The perfect blend of natural beauty, delicious food, and excellent service makes it an ideal destination for families, couples, and solo travelers alike.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group has replied on Mon Aug 04 10:51:00 IST 2025
Dear Mr Maheswaran, Greeting From Fortune Resort Sullivan Court Ooty. Thank you for your glowing feedback! We’re thrilled to hear that your stay at Fortune Resort Sullivan Court was truly unforgettable. It’s wonderful to know you enjoyed our scenic location, delicious offerings at Pavilion Restaurant, and the warm, attentive service provided by our team. We’re especially pleased that our proximity to Ooty’s attractions, paired with a peaceful atmosphere, made your visit both convenient and relaxing. Your kind words are a great encouragement to our entire staff, who are dedicated to creating memorable experiences for every guest. We deeply appreciate your recommendation and look forward to welcoming you again for another rejuvenating stay amidst the beauty of the Nilgiris. Once again Thank you for your wonderful Feedback. Warm Regards, S. Rajan General Manager
5.0
Great and memorable stay
vijay k.family with 2 kids
From the moment we arrived, Mr. Karthick (Manager) ensured everything ran smoothly, always present with a smile and keen attention to detail. His leadership was clearly reflected in the overall excellence of service across departments. A special shout-out to Chef Raja, the head chef, whose culinary magic turned every meal into a delight. His skill in crafting both local and international dishes made dining a highlight of our stay. At the entrance, Ramesh handled our luggage with utmost care and was always available with a helping hand and a kind word. We truly appreciated his courteous attitude and prompt assistance. Inside the restaurant, we were warmly taken care of by Leya from Nagaland and Sohan, both of whom brought warmth and efficiency to the table service. They anticipated our needs, made excellent recommendations, and made every meal feel personal and special. Mr. Elango from Security deserves a special mention for his ever-watchful presence. Friendly and vigilant, he ensured we always felt safe while maintaining a calm, welcoming demeanor. Inside the restaurant, we were warmly taken care of by Leya from Nagaland and Sohan, both of whom brought warmth and efficiency to the table service. They anticipated our needs, made excellent recommendations, and made every meal feel personal and special.
Room: Deluxe Mountain View
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Dear Mr Vijay, Greeting From Fortune Resort Sullivan Court Ooty. Thank you so much for your thoughtful and detailed feedback. We’re truly delighted to hear that your stay was a memorable one and that so many of our team members contributed to your positive experience. Mr. Karthick’s dedication and leadership indeed set the tone for the seamless service we strive to offer, and your kind words affirm his commitment. Chef Raja will be thrilled to know his culinary efforts were such a highlight for you—he takes great pride in crafting Flavors that resonate with every guest. We’re equally grateful for your appreciation of Ramesh, whose warmth and assistance are always appreciated by our guests. Leya and Sohan will be especially pleased to know their attentive and personalized service made your dining moments extra special. A big thank you for acknowledging Mr. Elango from Security—his calm vigilance helps ensure our guests feel safe and at ease. Your encouraging words mean the world to us. We look forward to welcoming you again for another exceptional stay! Warm Regards, S. Rajan General Manager
