Amenities of Grand Mercure Hanoi

Amenities for Couples

• Spa

• Gym

• Bar

• Jacuzzi

• Restaurant

• Cafe

Basic Facilities

• Bathroom

• Wi-Fi

• Smoke Detector

• Mineral Water

• LAN

• Parking

• Room Service

• Air Conditioning

• Elevator/Lift

• Ironing Service

• Telephone

• Refrigerator

• Housekeeping

• Newspaper

• Umbrellas

• Laundry Service

  (Paid)

• Express check-in/check-out

General Services

• Luggage Storage

• Concierge

• Multilingual Staff

• Luggage Assistance

• Electrical Sockets

• Ticket/Tour Assistance

• Bellboy Service

• Postal Services

• Facilities for Guests with Disabilities

  (Auditory Guidance,Braille,Tactile signs,Wheelchair)

Health and wellness

• Gym

• First-aid Services

• Activity Centre

Transfers

• Airport Transfers

Room Amenities

• Private Pool

  (Available in some rooms)

• Bathtub

  (Available in some rooms)

• Mineral Water

  (Available in some rooms)

• Sofa

  (Available in some rooms)

• Living Area

  (Available in some rooms)

• Minibar

• Hairdryer

  (Available in some rooms)

• Air Conditioning

• Iron/Ironing Board

• Mini Fridge

  (Available in some rooms)

• Toiletries

  (Available in some rooms)

• Air Purifier

  (Available in some rooms)

• Work Desk

• Interconnected Room

  (Available in some rooms)

Family and kids

• Childcare Services

• Kids' swimming pool

• Kids' safety features

Food and Drinks

• Kids' Meals

• Bar

• Restaurant

• Cafe

• Cooking Class

• Dining Area

Payment Services

• Currency Exchange

Safety and Security

• CCTV

• Fire Extinguishers

• Electronic Keycard

• Safe

  (24 hours security)

• Security alarms

• Security Guard

Entertainment

• Entertainment

  (Fire Show,Karaoke)

Media and technology

• TV

• Computer station

Beauty and Spa

• Spa

• Facial Treatments

• Steam and Sauna

• Manicure/Pedicure

Outdoor Activities and Sports

• Tours and Treks

Common Area

• Jacuzzi

• Lounge

• Fireplace

• Lawn

• Reception

• Library

• Balcony/Terrace

• Seating Area

• Sitout Area

Business Center and Conferences

• Business Centre

• Conference Room

• Banquet

• Fax Service

Other Facilities

• Clothes dryer

• Linens

• Family rooms

• Sewing kit

• Dressing Room

• Carbon Monoxide Detector