Amenities of Shangri-La Surabaya

Amenities for Couples

• Spa 
• Swimming Pool 

  (Kids Pool)

• Gym 
• Bar 
• Jacuzzi 
• Free Shuttle Service 

Basic Facilities

• Swimming Pool 

  (Kids Pool)

• Bathroom 
• Smoke Detector 
• Air Conditioning 
• Elevator/Lift 
• Ironing Service 
• Telephone 
• Refrigerator 
• Housekeeping 
• Umbrellas 
• Free LAN 
• Free Wi-Fi 
• Mineral Water 

  (Free)

• 24-hour Room Service 
• Free Parking 

  (Free - Onsite)

• Laundry Service 

  (Paid - Limited Pieces of Laundry Free)

• Express check-in/check-out 

General Services

• Luggage Storage 
• Concierge 
• Multilingual Staff 
• Ticket/Tour Assistance 
• Bellboy Service 
• Postal Services 
• Facilities for Guests with Disabilities 

  (Auditory Guidance,Braille,Tactile signs,Wheelchair)

Health and wellness

• Gym 
• First-aid Services 

Transfers

• Free Shuttle Service 
• Paid Airport Transfers 

Room Amenities

• Bathtub 

  (Available in some rooms)

• Mineral Water 

  (Available in some rooms)

• Sofa 

  (Available in some rooms)

• Living Area 

  (Available in some rooms)

• Minibar 
• Hairdryer 
• Air Conditioning 
• Iron/Ironing Board 
• Toiletries 
• Dining Area 

  (Available in some rooms)

• Work Desk 
• Interconnected Room 

Family and kids

• Childcare Services 
• Kids' swimming pool 
• Kids Play Area 
• Playground 

Food and Drinks

• Kids' Meals 
• Bar 
• Dining Area 
• Barbeque 

Payment Services

• ATM 
• Currency Exchange 

Safety and Security

• CCTV 
• Fire Extinguishers 
• Electronic Keycard 
• Safe 

  (24 hours security)

Entertainment

• Night Club 
• Entertainment 

  (DJ,Fire Show,Folk Dance,Karaoke,Live Band,Live Ghazal,Live Music,Live Singer,Magic,Movies,Puppet Show,Stand-up Comedy)

Media and technology

• TV 

  (Cable)

Beauty and Spa

• Spa 
• Salon 
• Massage 
• Manicure/Pedicure 
• Steam and Sauna 

  (Free)

Outdoor Activities and Sports

• Outdoor Sports 

  (Badminton,Cricket,Tennis)

• Vehicle Rentals 

Common Area

• Jacuzzi 
• Lounge 
• Lawn 
• Living Room 
• Reception 
• Balcony/Terrace 

Shopping

• Shops 

Business Center and Conferences

• Conference Room 
• Banquet 
• Fax Service 

Other Facilities

• Linens 
• Valet parking 
• Rollaway/extra beds (surcharge) 
• Golf course (within 3 km)