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Review Of Zoobys

Bhowali Bhimtal Road, Bhimtal | 4.8 km drive to Bhimtal Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.4
    Good

    48 Ratings, 22 Reviews

    excellent
    19%
    very good
    35%
    average
    27%
    poor
    2%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 4
    • 4
    • 4
    • 3
    • 3
    • 1
    • 3
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.5
    • Facilities3.4
    • Wifi3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the beautiful location, clean rooms, and welcoming staff at this property. The food, particularly the continental options, gets high marks, though some find it pricey. While the ambiance is pleasant, issues like small room sizes, inconsistent service, and noise from fans and outside activities have been mentioned. The lack of room service and amenities also stood out in various reviews.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    vishal s.solo

    Dirty water in tap. Very low water pressure. Smelly rooms. Wrong billing in restaurant . Noisy metal wall fan in the room.

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Overall good experience.

    anshu d.couple

    Location is good, Parking is available. Staff is also welcoming. Breakfast was not included so can't say about food. Room size is little small but it was clean that matters more.

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    Average Stay

    priyanka a.

    The stay was ok, the hotel is still not fully set up so I didn’t have access to the rooftop or the cafe and there is no room service. There wasn’t a quiet place to sit and work or enjoy the views outdoors. Otherwise cleanliness was good except for the bath footmat which seemed quite dirty. Also wasn’t able to keep the room windows open for fresh air as the window did not have screens. Food was alright, but a little bit pricey. Service was great. The in room amenities were ok, AC stopped working in the middle of the night and the fan was very loud. Also the TV remote didn’t work. So there is definitely room for improvements, but it seems like they are working towards the same. Hopefully by next year they will be more set up!

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    ajay r.family

    Location: 4 star food: 5 star service: 5 star pricing: 4. 5 star the hotel is clean with modern interiors. Best part is finger licking food.

    Travel Month: Oct 2024

    Room: Valley View Room

    4.0

    Good Stay

    arpit g.

    My stay at zoobys bhimtal was good. The location of the stay was beautiful and picturesque. Ambiance and food were nice. Moreover stay was friendly as well. All the essential amenities were fulfilled. Suggestion: it would be great if they provide ceiling fans as well. Pictures added.

    Travel Month: Sep 2024

    Room: Deluxe Room

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    • user photos
    1.0

    Terrible Stay

    niharika a.

    I recently stayed at zooby's bhimtal and unfortunately had a highly disappointing experience due to the behavior of the staff. It was a one day stay, i encountered rude behaviour by mr. Rahul malwa. We had 2 friends come over to our room which was informed to the staff at the gate. The front desk staff called our room and said rudely to leave our guests. Additionally, when we confronted them for their behaviour he was unapologetic. This significantly impacted my stay. Such conduct is unacceptable. I don't recommend anyone to book your stay here.

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    4.0

    Nice property and beautiful restraunt and cafe on the ground and first flor

    anjali s.group

    Property is beautiful and well managed in small space and view is also good. Service is not that much good but its mangable

    Travel Month: Aug 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    jitin m.family

    We had to stay for 1 night. Room size is okay given the price point and location. Hotel is bang on main road. No room service but hotel has its own cafe and restaurant. Amazing food quality and quanity given the price point. Check out time is before 10am so i had to request them multiple times to ext-en for an hour or so and they agreed.

    Travel Month: Jul 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Poor stay

    anuj v.loyalty-iconcouple

    This has been the most annoying stay! small rooms with just small valley view (street view) extra costly! worthless spending thousands here

    Travel Month: Jun 2024

    Room: Valley View Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    monali b.loyalty-icon

    Bad room size was very small they also don't provide room service they must really enhance it

    Travel Month: May 2024

    Room: Deluxe Room

    3.0

    Feedback for customer service

    jeyadev p.couple

    We were disappointed with (i) room was not cleaned after first night (ii) did not get hot water on second day and most important (iii) first afternoon and second morning (7 am) there was metal work noise which woke us up. They said gas cylinders are moved from storage on terrace to kitchen - sounded the roof would come down, lasted for 25 minutes. I will find an alternative place to stay in bhimtal.

    Travel Month: May 2024

    Room: Deluxe Room

    3.0

    Average Stay

    shreya b.loyalty-iconcouple

    The location of the hotel is good but the rooms are very small so not value for money they don't have room service available, so you have to come downstairs for every meal. Overall very average experience. Not worth the price

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Excellent in all aspects

    mohan r.couple

    The rooms are super clean and the continental food at their renowned restaurant is to die for. They also have a rooftop lounge at the property.

    Travel Month: Oct 2023

    Room: Deluxe Room

    3.0

    Average Stay

    bharti s.loyalty-icon

    Overall stay was average. Only a few staff were cooperative and the rest were least bothered about their client. Food was good but over costly and they were taking more than 40mins to bring your order on the table. Rooms were very congested. Location was good and easy to find. I am also not happy with service this time. I really got disappointed by the way when i was waiting with my family at reception after so much of traveling for check in. Instead of giving me solution or alternative she asked me should i cancel your booking i mean how can you ask such a dumb question to someone who travel-led all the way from delhi to stay at that hotel and is waiting with family to check in. Anyways i managed to check in some how but this was very bad experience

    Travel Month: Sep 2023

    Room: Valley View Room

    4.0

    Services was not upto the mark but food was good

    shadman z.family

    Room was clean and well located in bheemtaal. Space of room is really less and not comfortable for a family stay, amenities like ac and gyeser was not working properly, food delivery at room was not allowed and every-time guest need to visit restaurant for food. Hotel need to think on mosquito and ants movement into the room from balcony area.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Valley View Room

    • user photos
    3.0

    Average Stay

    bharti s.loyalty-icon

    The stay was even below average

    Travel Month: Sep 2023

    Room: Deluxe Room

    5.0

    The perfect and one and only hotel to stay

    sameer.couple

    I have already been to this hotel 3 months ago and when search about hotel in bhimtal, nainital the first name is zoo-by so good and cheap. The facility and staff behaviour is soo good, parking is available and the hotel interior, exterior is awesome. Everything is perfect in zoobys kitchen, and the stay is in budget, according to the face look of zoobys and name, facilities everything which they provide it saw to viewers that it’s a costly hotel to stay but it’s not, you can enjoy a 3 star hotel facility in cheap rates

    Travel Month: Aug 2023

    Room: Valley View Room

    • user photos
    • user photos
    • user photos
    5.0

    Family visit

    mohit c.group

    Very nice and confirtable stay with excellent food options. The cafe and food is absolutely fantastic must visit place for food lovers

    Travel Month: Jun 2023

    Room: Deluxe Room

    Zoobys has replied on Sat Jul 01 13:09:54 IST 2023

    Dear Guest, Greetings from Zooby's Kitchen Mehra gaon,Bhimtal !! Thank You for taking out time to share a detailed feedback of your visit. We are pleased to hear that you were happy with the overall experience of your stay with us. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Such appreciation from our guests further encourages us in our quest of providing luxury hospitality. Your generous praise of our team, our service and facilities is truly very encouraging. We are glad that you enjoyed your stay with us . Please be assured that I would personally convey your appreciation to all my team members. Thank you once again for your kind words. We look forward to welcoming you again. Warm regards, Team Zooby's Kitchen Mehra gaon Bhimtal

    1.0

    B

    uttam t.couple

    Checked in at 6pm yesterday. No services- towels, tv remote etc available. Morning 4am power went off. No back up. Couldn’t sleep, bathe and had to leave without breakfast. Spoken to sanjay sharma, g m. Demand refund

    Travel Month: Jun 2023

    Room: Deluxe Room

    Zoobys has replied on Sat Jul 01 13:18:58 IST 2023

    Dear sir, Greetings! First of all thank you for your patronage. We received your review of your stay with us. Our intention was just to give you better experience. We apologies for the inconvenience caused to you. However we appreciate your feedback & will try to meet your expectations upon your next visit. Once again thank you for the valuable feedback Regards zooby's Kitchen Mehra gaon Bhimtal!

    3.0

    Not good not bad

    vivek s.family

    New property, camera friendly interiors. Small rooms but done well. There business is more focused on resturant than a hotel. Provided only one face towel and one bath towel for 2 guests. No room service and also the inhouse resturant and cafe closes by 10pm. Good for a night stay, but nothing exceptional.

    Travel Month: Jun 2023

    Room: Deluxe Room

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