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Upscale apartment with a gym, indoor games & kitchenette

Review Of ZEN Suites Gurgaon - LUXE Stays CollectionLike a 3

Sector 14, Gurgaon | 1.8 km drive to Shri Mata Sheetla Devi Mandir

    User Rating & Reviews

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    • group
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    4.5
    Excellent

    103 Ratings, 45 Reviews

    excellent
    69%
    very good
    22%
    average
    3%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 5
    • 5
    • 5
    • 2
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.7
    • Cleanliness4.8
    • Value For Money4.6
    • Food4.5
    • Facilities4.8
    • Checkin Experience4.7
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    Review Summary

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    Guests appreciate the spacious, clean rooms and overall excellent service. The friendly staff, especially Ms. Jyoti, receives special mentions for being helpful. Many enjoyed the tasty food and the convenience of a fully equipped kitchen. The property is well-maintained, conveniently located, and offers good amenities, including a gym and recreational activities, making it a wonderful choice for all.

    Sort by:

    Positive first
    4.0

    good

    abhishek s.solo

    good and comfortable experience at stay

    Travel Month: Oct 2025 (3-Night Stay)

    Room: King Suite with Balcony

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Mon Nov 03 18:35:03 IST 2025

    Thanks Abhishek, Thank you for sharing your feedback! We’re delighted to know you had a good and comfortable stay with us. Your satisfaction is our top priority, and we look forward to hosting you again soon.

    5.0

    Excellent Stay

    emerald k.couple

    The property is good. The service is good. The reception and especially Ms Jyoti is extremely helpful. All the best.

    Travel Month: Sep 2025

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Thu Oct 09 16:16:49 IST 2025

    Dear Emerald, Thank you for your kind feedback! We’re glad you had a pleasant stay and truly appreciate your special mention of Ms. Jyoti. We look forward to hosting you again

    5.0

    Excellent Stay

    manuj s.business

    Well deal by your staff Dusmanta at reception.. food was nice and room was good... pleasent stay of me here

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Sep 30 17:24:43 IST 2025

    Dear Manuj, Thank you for your kind words! We’re glad Dusmanta and our team made your stay pleasant, and that you enjoyed the food and your room. We look forward to welcoming you again!

    5.0

    Excellent Stay

    raj k.

    It was a nice stay, staff was nice food was good, room was spacious and clean

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Suite

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Fri Sep 12 18:12:32 IST 2025

    Dear Raj, Thank you for your kind feedback. We’re glad you enjoyed the stay, food, and our hospitality. Looking forward to welcoming you again.

    5.0

    Excellent Stay

    somesh g.couple

    The stay is very good and tidy .it is reliable to the pictures shown online

    Travel Month: Jul 2025

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection

    Dear Somesh, Thank you for your feedback. We’re delighted you enjoyed your stay and found everything just as shown online. Hope to host you again soon.

    4.0

    just like hom

    puneet.family

    had a pleasant stay over there , the staff is very polite and attentive , the food was excellent

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection

    Dear Puneet, We’re glad you had a pleasant stay and enjoyed the food and our hospitality. Thank you for your kind words—we look forward to welcoming you again.

    5.0

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    hemant s.couple

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    Travel Month: Feb 2025

    Room: Junior Suite With Balcony

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Sat Mar 01 16:36:45 IST 2025

    Thanks for your valuable feedback.

    1.0

    Misleading reception guy

    meet s.loyalty-iconcouple

    Booked for 4 nights, had to cancel the 3 nights due to a death in the family. Hotel agreed for the reception and later denied. Why say yes in the first place then.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Deluxe Suite

    ZEN Suites Gurgaon - LUXE Stays Collection

    Dear Guest we’re very sorry for your loss and any confusion caused—our team is reviewing the situation to ensure clearer and more consistent communication moving forward.

    4.0

    Review gurgaon stay

    manish g.loyalty-iconbusiness

    Overall good experience however due to non-veg smell, i felt less comfort in the hotel. Admin must sort this out

    Travel Month: Dec 2024

    Room: Deluxe Suite

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Sat Jan 18 18:26:56 IST 2025

    Dear Manish, Thank you for sharing your feedback. We're glad to hear you had an overall good experience. We apologize for any discomfort caused by the non-veg smell. Your suggestion is noted, and we’ll ensure our team takes appropriate steps to address this issue for a more comfortable stay in the future. We hope to welcome you back and provide an improved experience!

    5.0

    Best experience in zen at gurgaon best location & best hospitality very ok

    mukesh m.business

    It was very good experience & make my trip really make my trip so best & food is really good over all best

    Travel Month: Nov 2024

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Sat Jan 18 18:29:07 IST 2025

    Dear Mukesh, Thank you for your wonderful feedback! We're thrilled to hear that you had a very good experience and that we could make your trip memorable. It's great to know you enjoyed the food as well. We look forward to welcoming you back for another fantastic stay!

    5.0

    Excellent stay

    gaurav p.loyalty-icongroup

    Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.

    Travel Month: Oct 2024

    Room: Junior Suite With Balcony

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Mon Nov 04 17:57:04 IST 2024

    Dear Gaurav, hank you for your kind words and for sharing such a wonderful review! We’re thrilled to hear you enjoyed our property and facilities. Ms. Jyoti and our entire team take great pride in providing prompt and friendly service, and it’s rewarding to know their efforts made a difference in your stay. We look forward to welcoming you back soon for another exceptional experience. Please don’t hesitate to reach out if there’s anything we can assist you with for your next visit.

    5.0

    Hotel reviews

    ayush r.couple

    It was a pleasant experience and wonderful place. We really enjoyed the whole stay from check in to check out and especially the activities they had such as pool table tennis and gym area. Food was also good.

    Travel Month: Aug 2024

    Room: King Suite with Balcony

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Thu Oct 10 13:23:33 IST 2024

    Dear Ayush, Thank you for your kind words! We're thrilled to hear that you had a pleasant experience and enjoyed your stay from check-in to check-out. It's great to know that you liked the activities such as the pool table, tennis, and gym area. We're also glad you enjoyed the food. We look forward to welcoming you back for another wonderful stay!

    5.0

    Good experience

    ayush r.couple

    Overall the experience was good, the hospitality was good. Will visit the place again, food and amenities were good.

    Travel Month: Jul 2024

    Room: King Suite with Balcony

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Wed Jul 31 12:42:12 IST 2024

    Dear Ayush, Thank you so much for your kind words! We're delighted to hear that you had a good experience with us. It's wonderful to know that you enjoyed our hospitality, food, and amenities. We look forward to welcoming you back on your next visit.

    5.0

    Great s

    mamta g.family

    This is a very good place for professional and private gathering. The rooms are quite affordable and spacious as well and fully equipped kitchen. Good experience i'm really enjoyed my stay and definitely i'll recommend to everyone.

    Travel Month: Jul 2024

    Room: King Suite with Balcony

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Wed Jul 31 12:43:16 IST 2024

    Dear Mamta, Thank you for your fantastic review! We're thrilled to hear that you found our place suitable for both professional and private gatherings. It's great to know that you appreciated our affordable and spacious rooms, as well as the fully equipped kitchen. We're glad you enjoyed your stay and truly appreciate your recommendation. We look forward to hosting you again soon!

    5.0

    Best stay gurgaon

    tina g.business

    It was a pleasant day. Very good stuff. They provide best hospitality. Very good service apartment in gurgaon must visit. Thank you, everyone.

    Travel Month: Jul 2024

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Jul 09 16:46:22 IST 2024

    Dear Tina, Thank you for your kind words! We're thrilled to hear that you had a pleasant stay and enjoyed our hospitality. It's wonderful to know that you found our service apartments in Gurgaon to be top-notch. We appreciate your recommendation and look forward to welcoming you back. Thank you from all of us!

    5.0

    Best property

    saumya s.couple

    It's a very good property with all the facilities. For me the kitchen is the best part as you can cook your own meal

    Travel Month: May 2024

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Jul 09 16:47:44 IST 2024

    Dear Saumya, Thank you for your positive feedback! We're glad to hear that you enjoyed our property and its facilities. It's great to know that the kitchen was a highlight for you, allowing you to cook your own meals. We look forward to hosting you again soon!

    5.0

    Search no far

    priya.loyalty-iconfamily

    Searched for a place online and based on the rating, chose zen suites - sector 14 and it lived up in every way to its rating. It is conveniently located with a spacious and clean living cum dining, bedroom and a sit out. It will very clean and well maintained. The food menu though limited is prepared fresh and customised. Was very tasty. The staff are professional, courteous and helpful. Special mention to jyoti, kitchen team and front office team. Highly recommended

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe Suite

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Jul 09 16:49:39 IST 2024

    Dear Priya, Thank you for sharing your detailed experience! We're delighted to hear that Zen Suites lived up to its rating and exceeded your expectations. It's great to know that you found the location convenient, the living spaces spacious and clean, and the food menu tasty despite being limited but customized. We're also glad to hear that our staff, including Jyoti and the kitchen team, provided professional, courteous, and helpful service. We truly appreciate your recommendation and look forward to welcoming you back soon!

    4.0

    Good Stay

    ankur b.business

    The food was good, the amenities were awesome, the rooms were clean and had all things needed. The staff needs to be trained one of my orders was misheard i got something else for dinner. Overall a nice stay!

    Travel Month: Jun 2024

    Room: Deluxe Suite

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    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Jun 25 17:59:18 IST 2024

    Dear Ankur, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the food, amenities, and cleanliness of our rooms. We apologize for the mix-up with your dinner order and appreciate your understanding. Rest assured, we are addressing this with our team to improve our service. Overall, we’re glad you had a nice stay and hope to welcome you back soon!

    5.0

    Excellent Stay

    rohit p.couple

    Nice place cozy stay, the front desk person is very polite and helpful. The place has restaurant above the hotel, they also provide services for laundry but you will get the clothes washed and ironed next day. Overall good and decent place, if visiting gurgaon will be surely staying here again.

    Travel Month: Jun 2024

    Room: Deluxe Suite

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Jun 25 18:00:28 IST 2024

    Dear Rohit, Thank you for your kind review! We are delighted to hear that you had a cozy stay and found our front desk staff polite and helpful. We're glad you enjoyed the restaurant and appreciated our laundry service, even with the next-day return. We look forward to welcoming you back on your next visit to Gurgaon!

    5.0

    hotel

    ayush r.couple

    it was a pleasant experience and wonderful place.We really enjoy the whole stay from check in to check out and especially the activities they had such as pool table tennis and gym area. Food was also good.

    Travel Month: Jun 2024

    Room: King Suite with Balcony

    ZEN Suites Gurgaon - LUXE Stays Collection has replied on Tue Jun 25 18:05:03 IST 2024

    Dear Ayush, Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience and enjoyed your stay from check-in to check-out. It's great to know you appreciated our activities, including the pool, table tennis, and gym area, as well as our food offerings. We look forward to welcoming you back for another enjoyable stay!

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