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Review Of White Tree

Sector 28, Chandigarh | 2.4 km drive to Elante Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    91 Ratings, 54 Reviews

    excellent
    19%
    very good
    20%
    average
    20%
    poor
    18%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 1
    • 5
    • 1
    • 5
    • 2
    • 1
    • 2
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.0
    • Room3.1
    • Value For Money3.1
    • Food3.3
    • Facilities3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guest reviews highlight a mix of experiences at this property. Many appreciate the friendly staff and cleanliness, with nods to good locations near Pal Dhaba and other landmarks. However, some guests express dissatisfaction with room size, amenities, and maintenance issues, like broken facilities and lack of hygiene. Overall, the property offers basic comforts at budget-friendly prices but may not meet everyone's expectations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ansar m.

    That room was worth Rs. 500 per night... but I paid for this which is totally unjustified

    Travel Month: Apr 2025

    Room: Deluxe Room

    1.0

    Terrible stay

    manjot k.couple

    The room was terrible and staff was rude and unprofessional. The walls were broken, lights did not work, bedsheets and linen was dirty and looked like it is not washed. Tv was listed in amenities but it was not working and after complaining it did work but after hours. Ac did not appropriately cool the room. Overall, i do not recommend this stay to anyone as it is just gonna spoil your trip. The pictures are completely opposite from the actual room.

    Travel Month: Jun 2024

    Room: Deluxe Room

    3.0

    Good budget hotel

    devidas c.family

    We stayed overnight with family. Room of average size and cleaning level is good. It’s a budget hotel and didn’t expect much in this price range. No breakfast available means no kitchen

    Travel Month: Mar 2024

    Room: Deluxe Room

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    4.0

    Good Stay

    amit k.

    It is a good hotel to stay. But rooms are conjusted and old. The price of these rooms should not be more than 1200. Otherwise tha staff was good and co-operative.

    Travel Month: Nov 2023

    Room: Deluxe Room

    5.0

    Welcoming staff and best location in chandigarh

    karanveer.family

    Amazing ambiance. The rooms are very comfortable and cozy. The service is really good and the staff members are very polite and friendly. Must-visit place for a memorable time.

    Travel Month: Jul 2023

    Room: Deluxe Room

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    1.0

    Poor stay

    nikhil.solo

    Prior to booking it was mentioned that check out time is 12 pm but they forced to check out on 11pm. Room was small

    Travel Month: Jul 2023

    Room: Deluxe Room

    5.0

    I recently had the pleasure of staying in your hotel, and i just wanted to thank you for providing such wonderful service. From the moment i arrived, your staff was incredibly hospitable and accommodating. The rooms were clean, comfortable and well-maintained. The food was delicious and the amenities were top notch. I had an amazing stay and would definitely recommend your hotel to everyone i know!

    simran k.couple

    I recently had the pleasure of staying in your hotel, and i just wanted to thank you for providing such wonderful service. From the moment i arrived, your staff was incredibly hospitable and accommodating. The rooms were clean, comfortable and well-maintained. The food was delicious and the amenities were top notch. I had an amazing stay and would definitely recommend your hotel to everyone i know!

    Travel Month: Jun 2023

    Room: Deluxe Room

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    5.0

    Good

    heena.family

    I didn't feel like i m in hotel i feel like i was in home

    Travel Month: Apr 2023

    Room: Deluxe Room

    White Tree has replied on Thu Jun 01 21:29:33 IST 2023

    Thanku so much mam ♥️

    5.0

    Beautiful rooms and homely environment

    harry s.solo

    Beautiful rooms & staff is very polite and well mannered

    Travel Month: Sep 2022

    Room: Deluxe Room

    5.0

    Well maintained and hygienic rooms with helpful staff

    sidharth m.couple

    It’s very good experiance with this hotel with very cooperative staff and well maintained hygienic rooms also. Location is very nice it’s near to elante mall, sukhna lake, railway station. I love to be visit again there.

    Travel Month: Aug 2022

    Room: Deluxe Room

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    2.0

    Very tacky n old property

    samreen s.business

    Please take the premium room in this property

    Travel Month: Apr 2022

    Room: Deluxe Room

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    1.0

    Poor service, bad rooms.

    anuj s.group

    The room is very small with a really small name sake double bed. The room breadth isnt even a full 10 feet. The walls are paper thin, we could hear not only clear voice from next room plus the snoring plus anyone even moving outisde or talking at reception. Staff is ill mannered and doesnt care for any reviews. Overall poor in everything except for location. But stay away from this hotel

    Travel Month: Dec 2021

    Room: Junior Suite

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    2.0

    Poor Stay

    utpal m.family

    Poor experience. Not matched with what described. No proper toletries provided. No restaurant. No veg food joints nearby. Only one staff. Overall, will not prefer next time.

    Travel Month: Dec 2021

    Room: Junior Suite

    1.0

    Rooms and food

    mehmood u.solo

    Room as well as food was not up to the mark, i had just my breakfast there but that didn’t come to my expectations. And room quality shown in images was not same practically. Was really disappointed

    Travel Month: Oct 2021

    Room: Junior Suite

    1.0

    Not worth staying

    rishabh g.couple

    No hygiene, lot of noises and disturbance, electricity cut, small room, leaking bath fittings.

    Travel Month: Sep 2021

    Room: Junior Suite

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    1.0

    Wrong photos of hotel

    shubhankar.couple

    Such a terrible hotel with worst services and wrong photos of room and hotel location is uploaded

    Travel Month: Jul 2021

    Room: Junior Suite

    4.0

    Staying at Hotel White Palace

    jagadees c.solo

    My stay for two days was comfortable. Cleanliness was good. Location of the hotel is also very convenient, being on the main road and near to railway station. Some points need attention. The room seemed to be very small with the double bed occupying the whole space. Wardrobe was very small and inadequate. There was no space to keep the bags. In the washroom there was no place/stand to keep the toiletries. At 8 AM also, there was nobody to take order for breakfast (the person was sleeping). Also, when I came back, my room was found to be open and was told that it was just being cleaned up by house keeping person. Also, found that the kettle was removed and was to be requested again.

    Travel Month: Mar 2020

    Room: Super Deluxe Room

    5.0

    Very courteous staffs and receptionist

    chandan k.family

    Nice place to stay in the centre of Chandigarh near the famous pal Dhaba

    Travel Month: Jan 2020

    Room: Super Deluxe Room

    White Tree has replied on Thu Jan 23 13:51:07 IST 2020

    Dear guest, greetings from Hotel White Palace, Chandigarh! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Hotel White Palace, Chandigarh. I Am pleased to know that you were satisfied with your experience of our services and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward for your next visit to Hotel White Palace, Chandigarh and would be delighted to assist you with any requirements. Warm regards, team White Palace

    2.0

    Not specious

    chauhan m.loyalty-icongroup

    Not very well maintained and poor

    Travel Month: Nov 2019

    Room: Super Deluxe Room

    White Tree has replied on Wed Jan 08 19:16:12 IST 2020

    Dear guest, greetings from Hotel White Palace, Chandigarh! Thanks for sharing your valuable feedback with us and please accept our sincere apology for the inconvenience caused to you in your recent stay. Further to the feedback shared please note that from your next visit please be rest assured that all recommendations are taken in utmost positive manner to enhance guest experience in the future. Do patronize us again and we assure you that we shall look into your all requests possible to provide you a comfortable stay. Warm regards, team White Palace

    5.0

    Good overall stay

    kavish s.loyalty-iconcouple

    Special thanks to Mr. Monty for making sure that everything goes smooth and fine.

    Travel Month: Oct 2019

    Room: Super Deluxe Room

    White Tree has replied on Fri Nov 08 19:12:57 IST 2019

    Dear guest, greetings from Hotel White Palace, Chandigarh! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Hotel White Palace, Chandigarh. I Am pleased to know that you were satisfied with your experience of our services and facilities. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward for your next visit to Hotel White Palace, Chandigarh and would be delighted to assist you with any requirements.

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