This was by far the worst service I have ever encountered. The staff was poorly trained and unprofessional. Our room was not cleaned properly, and when I requested housekeeping, I was told, “Sir, subah hi to saaf kiya tha.” Basic services like room cleaning should not need to be justified—they should be standard.
The door locks were not functioning properly, posing a serious security concern. Although the property has a kitchen and restaurant, there was no staff available to operate it during our stay. Shockingly, one day they even lost our room key—completely unacceptable.
The washroom lacked even basic amenities like handwash, and whenever we tried calling room service, no one answered. The property itself was in poor condition, with visible damage and lack of maintenance.
The only redeeming aspect was the view from the balcony, which was genuinely beautiful. However, it does not justify the amount I paid for such a substandard experience. Would not recommend.