I booked 3 nights of stay. However, when I reached there, they gave me a temporary room and told I had to shift to an economy room; not good experience, but manageable. Now, when I entered the room, I saw 2 baby cockroaches crawling on the bed. Bathroom was ok, rest of the room was good. The second day, I shifted to another room as told earlier, now there the fun begins. The room was suffocating and with heavy cigarette smoke smell and the odor was profound in the 1st night, and can be felt in the 2nd night as well; bathroom flush was not working, fixed on the next day. Staffs were ok. Please maintain cleanliness and functionality of basic amnesties. Good part is the hotel is close to the bus stops, food outlets , so accessibility is really good. Having said that, Silver Key should improve on the small points I mentioned earlier.
Treebo Silver Key, Marathahalli has replied on Thu Sep 11 12:12:20 IST 2025
Dear Santosh Pradhan, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you found the location convenient. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate action. We're disappointed that we fell short this time but we hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures