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Civil Lines, Prayagraj
100 Ratings, 42 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts spacious, clean rooms with comfy beds and all essential amenities, making for a comfortable stay. Guests rave about the fantastic location near key attractions like Triveni Sangam, along with delicious food and a good variety of breakfast options. The staff is consistently praised for being helpful and courteous. Though there are mentions of limited breakfast choices and some maintenance issues, the overall experience is viewed positively for its ambiance and value for money.
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Good experience with this property
This property is so good for a stay. Clean room good hospitality best location.. best behaviour at the hotel staff
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue Sep 16 10:25:32 IST 2025
Dear Jitendra Narayan Upadhyay, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad that you found the location convenient. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Horrible stay
Room is totally dirty water slippage from AC poor room services not constructed completely bad breakfast
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Sep 01 17:06:29 IST 2025
Dear Rahul Agrawal, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
bad experience at this property
Room size was too small , room was so stingy , room was not clean , property roof was leaking while raining , there are less housekeeping staff , front staff was not good and the main thing is this property is not value for money , the pricing is much much higher what are they giving in this price tag ... they are not giving what are they charging ... whole lobby area , lift , and room were so stingy
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue Aug 19 11:50:26 IST 2025
Dear Kunj Tyagi, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Hotel review by Sumeet Bhatia
Hotel is good, food is good, service staff is very good, only thing is rooms are very cramped, you can have better options available in same amount or less
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue Aug 05 14:19:05 IST 2025
Dear Sumeet Bhatia Sumeet Bhatia, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards upgrading our rooms. It was a great experience hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Good Stay
good stay good food good rooms good ambience good staff in the center of allhabad availability of anything is very easy
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Jul 21 16:21:02 IST 2025
Dear Sarvesh Gupta, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
VeryGood
We had excellent house keeping and cleanliness at treebo devine, but there is an issue that sometimes during the evening or night we get smell of smoking coming, inspite of speaking to GM we were not able to resolve the cigarette smoke coming from other rooms, food kitchen is exceptionally clean as the owner has his own big hospital l, this hotel is big on hygiene.
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Wed Jul 09 15:06:51 IST 2025
Dear H S Sandhu, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
great
wonderful and humble staff. nice stay. food is also very good. looking forward to visit again..... wonderful and humble staff. nice stay. food is also very good. looking forward to visit again......
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Wed Jul 09 15:06:23 IST 2025
Dear Sandhya Mishra, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
good hotel to stay
hotel rooms were good and staff were supportive.. overall it was a good experience. place is at good location and near to all visiting places
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue Jun 24 17:13:36 IST 2025
Dear Subhasish Tripathy, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad that you found the location convenient. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Average Stay
It's New and clean Property, Room are very small, Not as shown in pics., Staffs were cooperative, but Rate are very according to property and amenities.
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue Jun 24 17:14:20 IST 2025
Dear Satya Bhati, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards upgrading our rooms. It was a great experience hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
treebo @ best stay for allahabad
overall excellent good staff food quality is good located at the centre of city breakfast quality is good
Room: Deluxe Room with King Bed
prime location... friendly staff..new property
friendly staff.. location is in prime area of civil lines.new property.buffet breakfast have limited veg option only
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Jun 02 15:29:09 IST 2025
Dear Apurva Sinha, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating our staff. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
Nice stayed.
Stay was comfortable, room service was quick and staff was very cooperative. Hotel located at good location in civil lines. Complementary breakfast was very exciting and hygienic.
Room: Superior Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Jun 02 15:32:43 IST 2025
Dear Varun Kumar, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Poor Stay
dirty and poorly managed" hotels with "terrible staff" and "worst quality" rooms, or describe rooms as "dust central, Front desk guys were worst and indifferent," and "The Hotel Manager is extremely rudeComplaints about "horribly uncomfortable single beds pushed together," "barely any utensils," and "very basic bathroom
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Jun 02 15:33:37 IST 2025
Dear Manish Mishra, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Poor Stay
dirty and poorly managed" hotels with "terrible staff" and "worst quality" rooms, or describe rooms as "dust central, Front desk guys were worst and indifferent," and "The Hotel Manager is extremely rudeComplaints about "horribly uncomfortable single beds pushed together," "barely any utensils," and "very basic bathroom
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Jun 02 15:37:30 IST 2025
Dear Manish Mishra, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Lacking operational maturity
A Property with Potential but Lacking Operational Maturity During a recent stay at Treebo Divine Stay in Prayagraj, I observed several operational shortcomings that suggest the property is still navigating its early stages of establishment. While the location is undeniably strategic and staff responsiveness is appreciable, the overall service delivery and facility standards require substantial improvement to meet even basic hospitality benchmarks. Housekeeping quality is subpar—with noticeable dust accumulation on surfaces such as coffee tables and littered balconies, indicating a lack of routine checks and quality assurance protocols. Rooms are devoid of standard amenities like a minibar or functional workspace, which one would reasonably expect in higher-tier accommodations like suites. The writing desk is rendered impractical due to the placement of the electric kettle and related paraphernalia, reflecting poor layout planning. Of particular note is the bathroom facility, which includes a bathtub, yet the undersized geyser is incapable of supplying adequate hot water to fill it—rendering this feature more ornamental than functional. The staff, while courteous and prompt in addressing requests, appear inadequately trained in hospitality standards and guest management. This may be attributed to the hotel’s newness, but it nonetheless impacts the overall guest experience. The hotel exclusively serves vegetarian cuisine, which, while acceptable in quality, is undermined by room service pricing that is misaligned with the value offered. In conclusion, Treebo Divine Stay exhibits potential, but at this stage, it lacks the operational discipline and infrastructure necessary to provide a consistently comfortable and premium guest experience. I would advise discerning travelers, particularly those opting for suite accommodations, to consider these limitations before booking.
Room: Superior Room with King Bed
Treebo Divine Stay Prayagraj has replied on Mon Jun 02 15:38:38 IST 2025
Dear Sureet Sondhi, Thank you for choosing to stay with us and for sharing your valuable feedback. It was indeed a pleasure to host you. We understand that there were areas where we fell short but we really appreciate your patience and understanding. We will certainly act on your feedback and strive to provide you with a top-notch experience during your next visit. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
so gooooood
I recently stayed at this hotel and had a wonderful experience. The room was spacious, clean, and well-maintained, offering a comfortable stay. The staff was incredibly friendly and attentive, always ready to assist with a smile. The hotel’s ambiance was warm and inviting, with a charming decor that created a relaxing atmosphere. Overall, a fantastic stay, and I’d highly recommend it!
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Fri May 23 14:39:45 IST 2025
Dear Afzal Khan, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Amazing Stay at Treebo Hotels – A Perfect Blend of Comfort & Value!
What truly stood out was the value for money. Despite being budget-friendly, the hotel didn’t compromise on quality or service. The complimentary breakfast was delicious and offered a good variety of options. The location was convenient too, with easy access to local transport, restaurants, and shopping areas.
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue May 13 22:16:19 IST 2025
Dear Manish Kumar, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
worst hotel in Prayagraj with this high price range.
Horrible stay in this property, they are not having parking for a single car , my car also damaged by someone which was in idle condition in front of the hotel gate, also breakfast variety and quality was worst, never suggest to anyone to stay in this hotel.
Room: Deluxe Room with King Bed
Treebo Divine Stay Prayagraj has replied on Tue May 13 22:15:55 IST 2025
Dear Santosh Verma, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Excellent Stay
The room was ready as soon as I reached, no waiting or any check-in drama. Everything was smooth and quick.5️⃣
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Wed Apr 30 23:26:28 IST 2025
Dear Abhishek Roy, Thank you for choosing to stay with us and sharing your feedback. We are glad that you had a hassle-free check-in and liked the room. At Treebo, it is our top priority to provide a delightful experience to our guests. We are thrilled to host you as well. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
The restaurant was super clean and the food was really yummy—loved it! Stay was good !!!!!!!!!!!!
Room: Standard Room with King Bed
Treebo Divine Stay Prayagraj has replied on Wed Apr 30 23:26:51 IST 2025
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating the food and cleanliness levels. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures
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