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Review Of Hotel Galaxy

Madhopur, Prayagraj

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    1077 Ratings, 485 Reviews

    excellent
    22%
    very good
    26%
    average
    21%
    poor
    14%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 1
    • 3
    • 3
    • 5
    • 4
    • 5
    • 3
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.1
    • Room3.0
    • Food3.3
    • Hospitality2.8
    • Value For Money3.1
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    Review Summary

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    The property is praised for its prime location near Civil Lines and bus station, making it easily accessible. Many guests appreciate the cooperative and polite staff. However, issues like cleanliness and maintenance of rooms are frequently highlighted, with complaints about dusty interiors and poor bathroom conditions. Food quality and service speed are also areas needing improvement, though breakfast is often mentioned positively.

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    Positive first
    5.0

    Good Experienc

    gyanendra p.solo

    Property location is very easily contactable from Railway and bus stand. Also location is at a very prime place.

    Travel Month: Nov 2025

    Room: STANDARD ROOM

    Hotel Galaxy

    Dear Guest Greeting From Hotel Galaxy Prayagraj!! We are Incredibly Grateful That you Took Time Out To Leave Us This Note i am Pleased to Know that You enjoyed yours experience about location food and the Facilities at Hotel Galaxy Prayagraj. Our Values put customer Satisfaction as top at priority and we are committed to our Guests The team and i took forward to Your continued Visits We will always you back. Thank you so much for Your Recommendation and have a wonderful day ahead!! warm regards Dharam Singh assistant Front Office Manager

    1.0

    Terrible Stay

    dinesh b.solo

    I booked superior room paid for that gave me standard room, was very shaby I am not going to stay there,no one should stay there

    Travel Month: Oct 2025

    Room: Superior Room

    3.0

    Average Stay

    utkarsh p.solo

    Room was dusty, Not properly cleaned. Washroom was okay.AC worked fine. Breakfast was served late evening after asking in a very dusty banquet. Taste was also very mediocre.

    Travel Month: Sep 2025

    Room: STANDARD ROOM

    5.0

    Excellent Stay

    mritunjay d.

    Excellent service Cleaning Supportive staff Good area

    Travel Month: Sep 2025

    Room: STANDARD ROOM

    1.0

    very bad hotel in PRAYAGRAJ

    shreesh p.business

    all amenities are very poor i don't recommend this hotel.. room is very dirty in room to much mosquito and cockroach and hotel no provide all out hotel staff no supportive

    Travel Month: Sep 2025

    Room: Superior Room

    3.0

    Average Stay

    muskan k.couple

    Everything was good Staff is very polite but AC was not working properly besides that worth it according to this price you can go for Everything was good Staff is very polite but AC was not working properly besides that worth it according to this price you can go for it

    Travel Month: Aug 2025

    Room: STANDARD ROOM

    1.0

    Terrible Stay

    suneet k.solo

    very bad experience at this hotel . staff behaviour is bad even they are not able to provide proper water to guest . when I asked for cold water on replacement of normal water bottle they asked that it will be chnargab

    Travel Month: Aug 2025

    Room: Executive Room

    3.0

    Average Stay

    amritesh k.solo

    good hotel and Good staff but hotel clining average not good Location near by hanuman mandir near kfc and bus stand

    Travel Month: Oct 2024

    Room: STANDARD ROOM

    5.0

    Excellent Stay

    realy b.couple

    Amazing experience at property as always because I used to stay in this property only from the past 2 years

    Travel Month: Feb 2025

    Room: STANDARD ROOM

    • user photos
    • user photos
    • user photos
    5.0

    excellent hotel

    suresh c.loyalty-iconsolo

    Excellent maintenance of the room , very good service , very good amenities, great location, worth the money

    Travel Month: Feb 2025

    Room: STANDARD ROOM

    • user photos
    • user photos
    • user photos
    3.0

    Good location for kumbh mela

    jaiyesh k.loyalty-iconfamily

    Location is good for kumbh mela. Otherwise overall it's average hotel. Breakfast was below average. Food quality was below average.

    Travel Month: Feb 2025

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    mayank s.family

    The original hotel had some maintenance issues , so they shifted us to a makeshift new hotel which was still under construction. Half of the amenities that you expect were not there . The lift was not working , there was no parking. The beds were of the absolute worst quality . To sum it up it was a horrible experience.

    Travel Month: Feb 2025

    Room: Royal Room

    4.0

    Good Stay

    nandan p.loyalty-iconfamily with 2 kids

    location is good... in a mall.... all good food joints like KFC, BBN available.. sufficient parking..

    Travel Month: Jan 2025

    Room: Superior Room

    1.0

    Terrible Stay

    jatindra k.family

    My one samsung earphone has been stolen and no action has been taken by the hotel authority after several times compliant has been lodged. Even my phone calls are not responding. I have also sent a mail to the hotel.

    Travel Month: Jan 2025

    Room: STANDARD ROOM

    1.0

    Terrible Stay

    hemant k.loyalty-iconfamily

    I had to cancel my plan. He could have easily refunded given the huge rush due to kumbh. But he chose not to

    Travel Month: Jan 2025

    Room: STANDARD ROOM

    4.0

    Mahakumbh 2025. Har Har Mahade

    india c.group

    The hotel is located at a very prime location easy to access. The facilities at hotel was very good. except the TV connection not giving all channels....via mmt no hotel giving all TV channels in room ...only free to air working. Rest staff is very good and polite. I recommend others to visit n use this property for their stay at prayagraj Mahakumbh.

    Travel Month: Jan 2025

    Room: STANDARD ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    dhaval b.

    Hotel was good and staff was cooperative, orders were delivered on time.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: STANDARD ROOM

    2.0

    Poor Stay

    deepak s.loyalty-iconcouple

    Have cancel-led this booking offline, waiting for refunds as the same has been done by hotel as well, please process the same

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Superior Room

    1.0

    Terrible Stay

    bijoy k.family

    We are unable to stay there as the property position was a dharma shola and there was no proper sanitation system. Also the behaviour of the property concern was very bad.

    Travel Month: Dec 2024

    Room: Superior Room

    5.0

    Excellent Stay

    deepak s.

    Lovely place with neat and tidy rooms and tasty breakfast.

    Travel Month: Dec 2024

    Room: Superior Room

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