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Madhopur, Prayagraj
114 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's friendly and helpful staff, clean dining areas, and good location. However, common complaints include the cleanliness of rooms and bathrooms, as well as issues with maintenance and service timeliness. While some enjoyed the food quality, others found it lacking. Overall, the blend of positive staff interactions and infrastructure concerns stands out in reviews.
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Terrible Stay
breakfast very poor..Room not clean,wash room not clean, wash room not any miror.food not good, Diner food not good,driver not clean
Room: Sanitized Deluxe Room
Poor Stay
Quality of room and washroom is bad compared to the amount charged. Ac is central thus not very effective and upkeep of the hotel rooms are bad.
Room: Sanitized Deluxe Room
Excellent Stay
It was a nice and comfortable stay, service staff was very humble and polite. Room and dining area was clean and systematic . My Family also liked this property. Recommended to stay with friends and family.
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Sun May 18 20:31:59 IST 2025
Dear Madam, Thank you for choosing our hotel ( Orchard One ) and for taking the time to share a review ! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future....
Terrible Stay
my stay at this hotel was disappointing and frustrating. the cleanliness, infrastructure, and service were shockingly poor. examples: 1. the room looked unsanitized. when i raised it, staff claimed "all rooms look like this but are clean"âmake of that what you will. 2. i ordered dinner twice; both times the staff rudely commented on leftover food. i had requested half portions earlier, which they refused, yet judged me for not finishing. 3. rooms look old, poorly maintained.there are no tiles on the bathroom floor. flush doesn't work properly. the staff at th reciption and the staff serving during the morning hours is decent. but of course couldn't compensate for the rest of the poor quality of affairs. the only positive is the locationâbut there are many better hotels nearby in the same price range.
Room: Sanitized Club Room With Window
Orchard One Hotel & Banquet@Main Civil Lines has replied on Sun May 18 20:33:55 IST 2025
Dear Madam, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Madam, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future...
Excellent Stay
Rooms are clean and staff are good and supportive. I stayed here for 1 day with family and my stay was comfortable and would recommend it if anyone is looking for nice hotel
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 12 14:09:40 IST 2025
Dear Madam, Thank you for choosing our hotel ( Orchard One ) and for taking the time to share a review ! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future..
best for stay
good for professional and family restaurant is very expensive so go nearby restaurant. bathroom clean staff good
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 05 16:02:08 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One ) and for taking the time to share a review ! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
room was good
I am searching hotel nearby Allahabad high court so I find it .good exeperince ,room was clean
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 05 16:02:14 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One ) and for taking the time to share a review ! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
stay experience
Good moment I arrived, the staff was incredibly welcoming, professional, and attentive. The room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail in the decor and the high standard of cleanliness throughout the property. The breakfast was delicious with a great variety of options. The location was convenient, making it easy to explore the area. Overall, it was a wonderful experience, and I look forward to staying here again. Highly recommended for both business and leisure travelers!
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Sun Apr 13 14:52:34 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
Poor Stay
Staff is non cooperative. Room services for Business Traveller and Group Travellers are not standard.
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Sun Mar 30 13:48:09 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
Average Stay
Food 4
Room: Sanitized Club Room With Window|Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Fri Mar 28 14:12:04 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
not recommended
Food was not that good and rooms and washrooms were not cleaned. The location was easy to find but stay was not worth it
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Fri Mar 28 14:11:48 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
Average Stay
staff was good. hotel is not maintained at all. bathroom tiles were broken. in the room furniture was rough and not maintained.
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Fri Mar 28 14:11:37 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
Excellent Stay
good location, good room, good food and lovely staff, highly recommend đ
Room: Sanitized Club Room With Window
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 05 16:03:04 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One ) and for taking the time to share a review ! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
service not good as per standard , too many mosquitoes and not
soloRoom not as shown and all locks not working proper , too much mosquito all the time, not following proper hygiene
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 05 16:04:32 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
Room and food
soloNo hot water, food was normal, beds were not clean pillow was dirty.
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Tue Feb 11 16:49:34 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
worst hotel experience in my life.
My stay at this hotel was a complete nightmare, and I wouldnât recommend it to anyone. The room was in terrible condition â the fan knob was broken, there wasnât even a basic room mat, the AC wasnât functioning properly, and there was no hot water in the shower. To make matters worse, the intercom didnât work, so contacting reception was a hassle. Even when I managed to report these issues, the staff was indifferent and didnât send anyone to resolve them. This was one of the worst hotel experiences Iâve ever had. The lack of basic amenities and poor service reflect poorly on the management. Avoid this hotel at all costs if youâre visiting Prayagraj.
Room: Sanitized Executive Room With Window
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 05 16:05:07 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
Terrible Stay
Hotel behavior and room condition is worst as they projected
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Sat Feb 01 18:32:20 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
Average Stay
L albergo in sĂŠ non è male. Le stanze e gli altri spazi in generale hanno un fascino d altri tempi ma un poâ lasciato andare . Il ristorante è invece moderno e nuovo. Il cubo è molto buono e lo staff del ristorante veramente garbato. La pulizia nelle stanze lascia a desiderare e appena arrivata ho dovuto lamentarmi per ottenere un cambio che ha migliorato parzialmente la situazione. Le lenzuola sono piene di peli e presentano macchie come anche gli asciugamani. Sicuramente sono lavate , perchĂŠ si sente, ma non hanno un aspetto invitante. Anche la pulizia delle superfici e dei sanitari è molto approssimativa. Il personale è invece gentile
Room: Sanitized Club Room With Window
Orchard One Hotel & Banquet@Main Civil Lines has replied on Mon May 05 16:05:19 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future
Poor Stay
The hotel was okay and it was overpriced. The washroom was leaking and stinking
Room: Sanitized Deluxe Room
Orchard One Hotel & Banquet@Main Civil Lines has replied on Sun Jan 19 15:33:57 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are committed to serve the highest level of guest satisfaction and your valuable feedback will help us to resolve the drawback for your comfortable forthcoming stay. We assure you that we shall definitely be able to serve you with best comfort in your forthcoming stay. Sir, We always eager to modify our services/facilities as per an ideal standard for your maximum satisfaction. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
Excellent Stay
Good stay. Rooms are comfortable. Service is good. Near to civil lines
Room: Sanitized Club Room With Window
Orchard One Hotel & Banquet@Main Civil Lines has replied on Tue Jan 14 15:40:18 IST 2025
Dear Sir, Thank you for choosing our hotel ( Orchard One , and for taking the time to share a review! We are so glad to know that you enjoyed our services. Our hotel aims to provide a truly unique experience, We look forward to welcoming you again and again in the future.
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