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You are booking hotel for more than 30 days

Review Of Treebo Calista, Patel Nagar0123401234

Saharanpur Road, Dehradun

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    127 Ratings, 48 Reviews

    excellent
    28%
    very good
    27%
    average
    18%
    poor
    15%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 5
    • 5
    • 4
    • 4
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness2.4
    • Food3.4
    • Value For Money3.2
    • Facilities3.6
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    Reviews Summary

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    The property boasts a prime location, conveniently located near the bus stand and railway station. Guests appreciated the cooperative staff and highlighted the delicious food served. However, cleanliness and maintenance seem to be major issues, with several reports of unclean rooms, dirty bathrooms, and aging infrastructure. While some found the stay satisfactory, others expressed dissatisfaction with the overall hygiene and service quality. It’s worth noting that local transport options are easily accessible from here.

    Sort by:

    Positive first
    2.0

    Poor Stay

    shivam.solo

    Different policies from MMT. Late checkout option of upto 2hrs mentioned on MMT but hotel not provided

    Travel Month: Jun 2025

    Room: Standard Room

    Treebo Calista, Patel Nagar

    Dear Shivam, Thank you for choosing to stay with us. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo!

    1.0

    Very Disappointing Stay – Not Recommended at All

    solo

    I stayed at this hotel for three nights – 6th, 7th, and 8th June – and the experience was absolutely terrible. First of all, the hotel was hosting a wedding during my stay, and the loud music and constant noise made it impossible to relax or even sleep properly. The sound echoed right into my room throughout the night. Secondly, it was extremely difficult to find the way to my room. There were no proper directions or assistance from the staff. The hotel seemed completely disorganized and overcrowded. When I finally reached my room, I was shocked to find the bed in a very unhygienic condition. The bedding was dirty and there was no proper cleanliness at all. To make matters worse, the bed was infested with bedbugs, and I even got rashes and red marks on my body due to the bites. Overall, this was one of the worst hotel experiences I’ve ever had. No cleanliness, no peace, and absolutely no management. I strongly advise others to avoid this hotel if they value their comfort, health, and money.

    Travel Month: Jun 2025

    Room: Standard Room

    • user photos

    Treebo Calista, Patel Nagar has replied on Wed Jun 25 14:08:27 IST 2025

    Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    1.0

    Terrible Stay

    family

    Nothing worthy neither room nor food. Just take care of the property before selecting with your portal.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Treebo Calista, Patel Nagar has replied on Wed Jun 18 23:07:00 IST 2025

    Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    vandana g.

    Staff, food and location was so good. Staff is so polite and cooperative

    Travel Month: May 2025

    Room: Deluxe Room

    Treebo Calista, Patel Nagar has replied on Mon Jun 02 23:49:59 IST 2025

    Dear Vandana Garg, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and the food. We really enjoyed hosting you. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    5.0

    Excellent Stay

    amit y.solo

    It was a good Hotel and Atmosphere, Staff was polite and Humble, Had breakfast and Dinner Food was excellent. will recommend this to friends.

    Travel Month: May 2025

    Room: Standard Room

    Treebo Calista, Patel Nagar has replied on Mon Jun 02 23:50:16 IST 2025

    Dear Amit Yadav, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    4.0

    Good Stay

    urvashi g.family with 2 kids

    Experience was good. location of the hotel is on road that very good. Food is also tasty. Overall the experience is good.

    Travel Month: Apr 2025

    Room: Deluxe Room

    Treebo Calista, Patel Nagar has replied on Thu Apr 17 09:43:17 IST 2025

    Dear Urvashi Gupta, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating the food. We look forward to having you back soon. Best Wishes, Treebo Hotels

    2.0

    Poor Stay

    vivek g.family

    Not clean... too old infra... not good required renovation .... matterss are not good... not recommended

    Travel Month: Apr 2025

    Room: Superior Room

    Treebo Calista, Patel Nagar has replied on Sun Apr 13 13:30:29 IST 2025

    Dear Vivek Gupta, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    1.0

    Terrible Stay

    tanvi c.group

    Very unhygienic. There were cockroaches roaming around in the room. I even saw one on bed. We had kept the room cleaning indicator on but still no room service was provided. Toilet was very dirty. Service was below average. I ordered a milkshake and had to tell the restaurant guy to bring stray and spoon because he forgot that. Lication wise it was okayish but rest all, terrible!

    Travel Month: Mar 2025

    Room: Standard Room

    Treebo Calista, Patel Nagar has replied on Sat Mar 29 21:48:54 IST 2025

    Dear Tanvi Chavan, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    2.0

    Poor Stay

    vivek.

    The food was not provided with 15%discount, as mentioned during the booking

    Travel Month: Mar 2025

    Room: Deluxe Room

    Treebo Calista, Patel Nagar has replied on Thu Mar 20 12:40:21 IST 2025

    Dear Guest, Thank you for sharing your feedback. We will look into the concern you have highlighted. We look forward to hosting you better next time.

    2.0

    Poor Stay

    rahul j.

    The food was not good also the room i booked was not good especially the washroom

    Travel Month: Jan 2025

    Room: Standard Room

    Treebo Calista, Patel Nagar has replied on Tue Feb 11 15:41:08 IST 2025

    Dear Rahul Jugran, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    2.0

    Not good

    devendra.family

    The room was fine but the bedding was torn at places, toilets were dirty, food was not tasty and even the food was served not according to the order given. The cleanliness was not according to the brand. The buffet had only poha, and paratha. Had to wait for 45 mins for a cup of tea.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Treebo Calista, Patel Nagar has replied on Tue Feb 11 15:41:35 IST 2025

    Dear Devendra Pathak, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    3.0

    Budget stay but quite noisy rooms.

    mahima b.couple

    It is located just next to the main street. That is a plus point location wise but there is too much outside noise from the construction work that is going on and also vicinity. Cleanliness was also pretty average and the same can be said for the staff.

    Travel Month: Nov 2024

    Room: Standard Room

    4.0

    Happy Stay

    ambuj t.couple

    Supportive staff , cooperative behaviour and had a wonderful stay. all amenities were provided as promised

    Travel Month: Nov 2024

    Room: Standard Room

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    4.0

    Nice stay

    anoop n.family

    stay was nice .location is easily approachable. food was good staff was Cordial overall a nice stay

    Travel Month: Oct 2024

    Room: Standard Room

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    1.0

    Terrible Stay

    usha y.

    Not worth, also food not good too costly according to quality staff was sleeping in the morning.

    Travel Month: Aug 2024

    Room: Standard Room

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    • user photos
    2.0

    Poor Stay

    riya l.family

    too much expensive according to rooms size also food taste is also not good not healthy.not worthy

    Travel Month: Aug 2024

    Room: Standard Room

    5.0

    Excellent Stay

    vishu g.couple

    Location of hotel is excellent from railway station or bus stand. Local transportation is good. Hotel rooms were neat and clean

    Travel Month: Aug 2024

    Room: Standard Room

    • user photos
    5.0

    Nice

    shubham n.business

    I recently stayed at hotel calista and had a positive experience. The staff were friendly and helpful

    Travel Month: Jul 2024

    Room: Standard Room

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    • user photos
    • user photos
    4.0

    All gud experience

    akash r.family

    All good but room not same as picture. Room clean staff behaviour is gud location in city hygiene washroom

    Travel Month: Jun 2024

    Room: Standard Room

    • user photos
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    1.0

    Pathetic staff and hotel

    shivam s.couple

    Wanted to change the stay dates they didn’t agree for it and charged me more pathetic service. Don’t visit

    Travel Month: Apr 2024

    Room: Deluxe Room

    Treebo Calista, Patel Nagar has replied on Wed May 01 13:39:38 IST 2024

    Dear Shivam, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hotels

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