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Saharanpur Road, Dehradun
127 Ratings, 48 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cooperative staff and good food, highlighting the property’s prime location with easy access to transportation. However, cleanliness issues and poor maintenance, like dirty bathrooms and malfunctioning facilities, have been consistently noted. While the atmosphere has its highs, it's recommended to manage expectations regarding service and hygiene for a comfortable stay.
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Poor Stay
Different policies from MMT. Late checkout option of upto 2hrs mentioned on MMT but hotel not provided
Room: Standard Room
Treebo Calista, Patel Nagar
Dear Shivam, Thank you for choosing to stay with us. We hope to have further opportunities to serve you better. Best Wishes, Team Treebo!
Very Disappointing Stay – Not Recommended at All
I stayed at this hotel for three nights – 6th, 7th, and 8th June – and the experience was absolutely terrible. First of all, the hotel was hosting a wedding during my stay, and the loud music and constant noise made it impossible to relax or even sleep properly. The sound echoed right into my room throughout the night. Secondly, it was extremely difficult to find the way to my room. There were no proper directions or assistance from the staff. The hotel seemed completely disorganized and overcrowded. When I finally reached my room, I was shocked to find the bed in a very unhygienic condition. The bedding was dirty and there was no proper cleanliness at all. To make matters worse, the bed was infested with bedbugs, and I even got rashes and red marks on my body due to the bites. Overall, this was one of the worst hotel experiences I’ve ever had. No cleanliness, no peace, and absolutely no management. I strongly advise others to avoid this hotel if they value their comfort, health, and money.
Room: Standard Room
Treebo Calista, Patel Nagar has replied on Wed Jun 25 14:08:27 IST 2025
Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Terrible Stay
Nothing worthy neither room nor food. Just take care of the property before selecting with your portal.
Room: Deluxe Room
Treebo Calista, Patel Nagar has replied on Wed Jun 18 23:07:00 IST 2025
Dear Guest, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures
Excellent Stay
Staff, food and location was so good. Staff is so polite and cooperative
Room: Deluxe Room
Treebo Calista, Patel Nagar has replied on Mon Jun 02 23:49:59 IST 2025
Dear Vandana Garg, Thank you for choosing to stay with us. Thank you for your appreciation of our staff and the food. We really enjoyed hosting you. We are glad that you found the location convenient. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
It was a good Hotel and Atmosphere, Staff was polite and Humble, Had breakfast and Dinner Food was excellent. will recommend this to friends.
Room: Standard Room
Treebo Calista, Patel Nagar has replied on Mon Jun 02 23:50:16 IST 2025
Dear Amit Yadav, Thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
Good Stay
Experience was good. location of the hotel is on road that very good. Food is also tasty. Overall the experience is good.
Room: Deluxe Room
Treebo Calista, Patel Nagar has replied on Thu Apr 17 09:43:17 IST 2025
Dear Urvashi Gupta, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us and found the location convenient. At Treebo, it is our top priority to provide a delightful experience to our guests. Thank you for appreciating the food. We look forward to having you back soon. Best Wishes, Treebo Hotels
Poor Stay
Not clean... too old infra... not good required renovation .... matterss are not good... not recommended
Room: Superior Room
Treebo Calista, Patel Nagar has replied on Sun Apr 13 13:30:29 IST 2025
Dear Vivek Gupta, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Terrible Stay
Very unhygienic. There were cockroaches roaming around in the room. I even saw one on bed. We had kept the room cleaning indicator on but still no room service was provided. Toilet was very dirty. Service was below average. I ordered a milkshake and had to tell the restaurant guy to bring stray and spoon because he forgot that. Lication wise it was okayish but rest all, terrible!
Room: Standard Room
Treebo Calista, Patel Nagar has replied on Sat Mar 29 21:48:54 IST 2025
Dear Tanvi Chavan, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Poor Stay
The food was not provided with 15%discount, as mentioned during the booking
Room: Deluxe Room
Treebo Calista, Patel Nagar has replied on Thu Mar 20 12:40:21 IST 2025
Dear Guest, Thank you for sharing your feedback. We will look into the concern you have highlighted. We look forward to hosting you better next time.
Poor Stay
The food was not good also the room i booked was not good especially the washroom
Room: Standard Room
Treebo Calista, Patel Nagar has replied on Tue Feb 11 15:41:08 IST 2025
Dear Rahul Jugran, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Not good
The room was fine but the bedding was torn at places, toilets were dirty, food was not tasty and even the food was served not according to the order given. The cleanliness was not according to the brand. The buffet had only poha, and paratha. Had to wait for 45 mins for a cup of tea.
Room: Deluxe Room
Treebo Calista, Patel Nagar has replied on Tue Feb 11 15:41:35 IST 2025
Dear Devendra Pathak, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Budget stay but quite noisy rooms.
It is located just next to the main street. That is a plus point location wise but there is too much outside noise from the construction work that is going on and also vicinity. Cleanliness was also pretty average and the same can be said for the staff.
Room: Standard Room
Happy Stay
Supportive staff , cooperative behaviour and had a wonderful stay. all amenities were provided as promised
Room: Standard Room
Nice stay
stay was nice .location is easily approachable. food was good staff was Cordial overall a nice stay
Room: Standard Room
Terrible Stay
Not worth, also food not good too costly according to quality staff was sleeping in the morning.
Room: Standard Room
Poor Stay
too much expensive according to rooms size also food taste is also not good not healthy.not worthy
Room: Standard Room
Excellent Stay
Location of hotel is excellent from railway station or bus stand. Local transportation is good. Hotel rooms were neat and clean
Room: Standard Room
Nice
I recently stayed at hotel calista and had a positive experience. The staff were friendly and helpful
Room: Standard Room
All gud experience
All good but room not same as picture. Room clean staff behaviour is gud location in city hygiene washroom
Room: Standard Room
Pathetic staff and hotel
Wanted to change the stay dates they didn’t agree for it and charged me more pathetic service. Don’t visit
Room: Deluxe Room
Treebo Calista, Patel Nagar has replied on Wed May 01 13:39:38 IST 2024
Dear Shivam, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you will reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. Best Wishes, Treebo Hotels
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