THE ELEGANZA

THE ELEGANZA

Dear Mr. Nikhil, Thank you for bringing this to our attention. We apologize for the unpleasant experience with lizards in your room and the poor ambiance. We take these issues seriously and are disappointed that we failed to address them. We appreciate your feedback and will ensure necessary actions are taken. Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Sep 27 13:20:05 IST 2025

Dear Mr. Akash, Thank you so much for your wonderful feedback! We are thrilled to hear that our rooms were well-maintained and our room service met your expectations. We are glad you had a satisfying stay with us and look forward to welcoming you back soon! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Sep 27 13:24:13 IST 2025

Dear Mr. Vinod, Sorry to hear that your stay didn't meet your expectations. We apologize for the issues with cleanliness, lack of hot water, unpleasant odors, and cockroaches in the restaurant. We will investigate and take immediate action to rectify these problems. Your feedback is invaluable in helping us improve. Can you please DM us your stay details so we can look into this further? Best regards, Gaurav Joshi Genera; Manager

THE ELEGANZA has replied on Mon Sep 29 18:45:59 IST 2025

Dear Guest, Thank you for bringing this to our attention. We apologize for the poor experience. We will investigate and take immediate action to improve room service, cleanliness, and maintenance. Your feedback is invaluable in helping us enhance our standards. Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Mon Sep 29 18:50:15 IST 2025

Dear Guest, Thank you for sharing your feedback! We are pleased to hear that your overall experience was smooth, and you appreciated our staff's behavior and food. We will take note of the issues with bathroom cleanliness and towel freshness, and work to improve these areas. Your input helps us enhance our services. We look forward to welcoming you back! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Mon Sep 29 18:52:09 IST 2025

Dear Guest, Thank you for sharing your feedback. We apologize for the issues with room service and the inconvenience caused by the restaurant closure without notice. We also regret not informing you about the change in food. We will investigate these matters and take necessary steps to improve our services. Your feedback is valuable in helping us enhance our hospitality. Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Aug 23 08:56:40 IST 2025

Dear Salpi Debbarma, We are deeply sorry to hear that some belongings of your friend went missing after our security guard parked the car. We take such incidents seriously and apologize for the distress caused. We are launching an immediate investigation and reviewing our security protocols to prevent such incidents in the future. We request you to please provide more details about the incident. We will work closely with you to resolve this matter promptly. Thank you for bringing this to our attention, and we appreciate your feedback in helping us improve our services. Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Thu Aug 21 21:12:33 IST 2025

Dear Mr. Naik, Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us, appreciated the scenic location, and found our rooms clean and spacious. Our rooftop and food offerings seem to have made a great impression too. We can't wait to welcome you back for another wonderful experience. Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Thu Aug 21 21:15:16 IST 2025

Dear Mr. Rohan, We are thrilled to hear that you had an exceptional stay with us. Our team works hard to provide top-notch hospitality, and it's great to know that we succeeded in making you feel at home. We appreciate your kind words and look forward to welcoming you back soon! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Thu Aug 21 21:18:41 IST 2025

Dear Mr. Agarwal, I am sorry to hear that your experience was disappointing. To help us improve, could you please provide more details about the issues you faced with the food quality, service, and cleanliness? Your feedback will help us address the problems and enhance our services. Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Thu Aug 21 21:20:37 IST 2025

Dear Mr. Agarwal, That's great to hear! We are glad you enjoyed your stay with us. It's fantastic that our rooms were well-maintained, the food was tasty, and our staff were helpful. We strive for high cleaning standards, and it's good to know we met your expectations. We look forward to welcoming you back! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Thu Aug 21 21:22:14 IST 2025

Dear Mr. Tikale, That's fantastic! We're thrilled you had an amazing stay with us! It's great to hear that our rooms were clean, the staff was good, and the food was delicious. We appreciate your recommendation and are glad you found our hotel affordable. We can't wait to welcome you back! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Aug 23 08:59:45 IST 2025

Dear Mr. Badwal, Thank you so much for your kind words! We are thrilled you found our location convenient, and our team did a great job with cleanliness and service. We appreciate your feedback and can't wait to welcome you back for another comfortable stay! Best regard, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Jul 26 17:42:38 IST 2025

Dear Mr. Rajinder, Thank you for sharing your wonderful experience with us! We are thrilled to hear that our property met your expectations for cleanliness and overall stay. We strive to maintain high standards, and your appreciation motivates us to continue delivering excellent service. We look forward to welcoming you again soon! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Jul 26 17:46:55 IST 2025

Dear Mr. Gaurav, Thank you for sharing your delightful experience with us! We are thrilled to hear that our room cleanliness, friendly staff, and good service met your expectations. We are also glad you found our room tariff pocket-friendly. Your kind words motivate us to continue delivering excellent hospitality. We look forward to welcoming you again soon! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Sat Jul 26 17:48:50 IST 2025

Dear Mr. Aniket, Thank you for sharing your wonderful experience with us! We are delighted to hear that our rooms were clean, the location was convenient, and the view from the room was excellent. We are also glad you enjoyed our food. Your feedback motivates us to maintain our high standards. We look forward to welcoming you again soon! Best regards, Gaurav Joshi General Manager

THE ELEGANZA has replied on Fri Jun 06 16:32:59 IST 2025

Thank you mam hope to see you again soon.

THE ELEGANZA has replied on Fri Jun 06 16:33:10 IST 2025

Thank you sir hope to see you again soon.