A Disappointing Stay at Treebo Atithi Comfort Inn
My recent one-night stay at Treebo Atithi Comfort Inn was unfortunately far from comfortable. While the rooms were spacious, the experience was significantly marred by issues with cleanliness and room maintenance.
Upon entering one of our rooms, we were immediately met with a strong, unpleasant odor of raw fish. Despite my complaint, the staff simply stated they were out of room freshener and would address the issue in the morning. This was unacceptable, especially as the problem persisted throughout the night.
The situation worsened when I discovered the condition of the bedding and pillows. Both were stained, and the pillows were visibly molded. While the staff did provide a replacement pillow after my complaint, it was only marginally better and still showed signs of mold. This clearly demonstrates a lack of concern for basic hygiene and guest safety. The mattress was also excessively soft and springy, contributing to an uncomfortable night's sleep. Frankly, discovering the state of the pillows was truly appalling.
Breakfast the following morning was mediocre at best, with a limited selection. However, I must commend the staff for the excellent tea they served.
One positive note was the hotel's willingness to store our luggage for a few hours after checkout, which was a helpful gesture.
Despite the room size and the luggage storage service, the significant cleanliness issues, particularly the moldy pillows and the lingering fishy smell, completely overshadowed any positives. I would not recommend Treebo Atithi Comfort Inn based on this experience. The lack of attention to basic hygiene and maintenance is a serious concern and needs to be addressed immediately by the hotel management.
