The owners shall sound really sweet while you do the booking, as they were with us. We booked the property for 2 nights for 6 people, and in which the payment was non refundable. Week after the booking we receive a call from the owner stating that there would be extra charge for New year's eve that too per person which wasn't really kind of them and left us with no other option because the payment was clearly non refundable. Every facility at the accommodation was paid right from the bonfire to even using the kitchen with self ingredients, they have put on a price for even using the gas, which was quite unacceptable. The view from the property is pretty serene and peaceful. The food was fresh but not really good in taste! Overall the experience was satisfactory just because we were cousins together. They really need to work on being visible with their terms and conditions to the customers.
Tranquility in the Himalayas | Rooms & Caretaker has replied on Sat Jan 11 15:22:31 IST 2020
Thank you for your visit. Since we are new to this site, we were unable to post The prices for The new year In time, as we had done on all The other sites. No establishment sells its dates for The new year at bargain basement prices, and since we had explained The nominal extra charge to you prior to your arrival, (and even though a refund offer was made), you were adamant on staying here. A complimentary barbecue and bonfire was also provided. Even though we suffered a loss, we wish you well. And In any case, all our other reviews speak for themselves.