The property has received numerous negative reviews highlighting serious issues. Guests reported it being closed or used as a boys' hostel, with no refunds issued. Complaints about cleanliness, malfunctioning amenities, cockroaches, and unhelpful staff were frequent. Many described their stays as pathetic, with no room service or food provided. However, a few mentioned decent service and cleanliness in rare positive reviews, indicating inconsistencies in guest experiences. Overall, the negative feedback heavily overshadows any positive aspects.