Overall, the experience was good, but it has the potential to be much better. The property itself is promising and could easily go from good to exceptional with a few improvements.
Outdoor Areas:
There’s a lot of unused open space, but unfortunately, it’s not maintained or guest-ready. With some landscaping and upkeep, these areas could become a real highlight of the property.
Rooms:
The rooms are spacious and comfortable, but miss out on some basic amenities like an iron, slippers, hair dryer, proper lighting (the lighting was quite dim), and a refrigerator. The water pressure in the bathroom was also very low, which impacted the overall comfort.
Dining:
There was no buffet dinner available, and the à la carte menu had limited vegetarian options. The chana masala was a disappointment and definitely needs improvement. On the other hand, the Garhwali thali was excellent and truly saved our dinner the following night. The breakfast buffet also had very limited options.
Staff & Service:
One of the standout positives of our stay was the staff. Despite the limitations, they genuinely try to make the guests feel welcome. The restaurant staff, in particular, were exceptional—very polite, humble, and clearly dedicated. I wish I had noted their names, as they truly put their heart and soul into guest service.
The Woods Retreat has replied on Wed Apr 16 10:56:51 IST 2025
Dear Esteemed Guest,
Thank you for sharing your valuable feedback with us. We’re truly glad to know that you had a pleasant stay and appreciated the warmth and efforts of our team. Your kind words for our staff mean a lot and have been shared with them.
We also sincerely appreciate your suggestions and observations regarding different aspects of your stay. Guest feedback helps us understand where we can do better, and your detailed comments are extremely helpful. Please be assured that we have noted all the points shared by you and will be working on improvements in a phased and thoughtful manner.
It is always our goal to offer a comfortable and enjoyable experience for every guest, and we will keep striving to make each visit better than the last.
We truly look forward to welcoming you again and offering you an even more delightful experience next time.
Warm regards,
Abhishek Jain
Team The Woods Retreat