Astre Vue Resort

Fairly OK, But not worth the price they charged

Ravi Sundaram , Mar 24, 2019

Let me start with the best part of this place. The view, It's breathtakingly beautiful. Along with this, it's pet friendly, in case you are planning to take your dog baby with you. We picked this place because this was the only hotel which was pet friendly. This was important to us since we were travelling with our 6 year old Golden retriever. Our dog was allowed everywhere without any restrictions, so he also had a good time with us. The staff was also very helpful. Let's come to the not so great things now. The room pictures were quite deceiving. It didn't look as fancy as it did in the pictures. The premium rooms for which they charged was not worth more than what paid. In terms of cleanliness housekeeping services in the room, I would rate it poor. Food good. Rooms need to be upgraded to justify the price point.

Review of Astre Vue Resort, Lansdowne

Monojit Bose , Mar 24, 2019

Food excellent, staff behavior excellent, hotel location is excellent.

Not good

Vishal Aggarwal , Jan 23, 2019

Food was not good. There is very big problem about electricity.
There is big problem about mobile network even hotel didn't have any WiFi network. Food was pathetic.

Additional feedback

shiv nandan sharma , Jan 12, 2019

I have alerted the MakeMyTrip team at first notice of unacceptable condition. It was promptly resolved. Manager of hotel was apologetic and have proactive approach to solve the issue.

Bed bugs and unclean hotel

Chunauti Duggal , Jan 07, 2019

The room and restaurant were dusty and unclean and was horror, we woke up with bed bug bites. The hotel had great views but the overall experience was a big let down.

Great location and service soiled only by its linen

Pratap Rao , Dec 29, 2018

Given we had to make an emergency stop over at night we were glad we chances upon this place. Linen could have been cleaner and heaters in the dead of winter could be complimentary, but all was forgotten with the view in the morning. Service was great but this hotel is definitely not worth the price.

Average Stay

Biswajit Singha , Dec 25, 2018

Did not get hot water in washroom.

Good Stay

Anurag Goyal , Dec 01, 2018

It was an awesome stay for all of us.

Amazing experience

gurvinder singh , Nov 17, 2018

Location was OK. We enjoyed it a lot. Best was the sunset view from our room.
Everything was OK. Well maintained room.

Beautiful property, awful hospitality

Atul Pandey , Nov 13, 2018

Firstly, no check-in process happened and no id proof was taken by the hotel. Secondly, the hotel was short on staff because of which our experience at the hotel was very average. Only good thing about the hotel is that it's a beautiful property, but maintenance is poor. Our room lock was not working, there was no telephone and water bottle in the room when we entered our room. The manager refused to arrange bonfire for us on 2nd night, imagine that in hills service was very slow. Breakfast buffet and dinner buffet was not tasty. Better to order ala-carte as our lunch items was well prepared. My recommendations to the management is to add staff and take interest in maintenance otherwise this good looking property won't last.

Its a great escape into nature's lap

Sarit Das , Nov 12, 2018

Location, food quality and facilities are great for relaxation. However, cost of dining is bit high. I had chosen this hotel mainly because of its glass walled restaurant and i was not at all disappointed. Only point of improvement is appointing an all time receptionist.

Good hotel, best location

Abhishek Srivastava , Nov 07, 2018

This is a very good hotel, behavior of hotel employee are so good.

Luxury abode in nature's lap

Abhishek Kumar Rajput , Nov 05, 2018

Gumkhal though a 10 odd km hike from lansdowne but a must visit place, for its untouched beauty and amazing people. Resort is placed on top of one of the mountains that gives a 360 degrees mesmerising view of the clouds, mountains and valleys. Location can't be better than this, loved it entirely food is simply scrumptious, though it takes while for preparations but once it's served, it's just delicious. Housekeeping support staff are just wonderful as they ensured that our stay is a memorable one. Big shout out to restaurant manager, front desk manager mr. Singh, rohit, pankaj and everyone thank for making this stay a memorable one with extended family cheers.
Wonderful experience with a 360 degree view. Surrounded by enchanting mountains and atop a hill gives this resort a mesmerizing view. Food is scrumptious, though it take a while as they prepare fresh but once it's served it's delicious and served fresh and hot. Housekeeping support staff are really courteous and helpful. They ensured our stay to be a wonderful experience big shout-out to restaurant manager, front desk manager mr. singh, rohit, pankaj and team. Thank you for the memories with our extended family.

Poor Stay

Prateek Soti , Nov 05, 2018

Too expensive for the resort facilities, location and premise. Very basic for a resort room. Though food quality and service was really good.

Amazing mountain escapade

Iqbal Abhimanyu , Nov 02, 2018

We had booked just a one-night stay at the place but it was made memorable by the great location and service. The owner Mr Yash personally gave us a tour of the property and all our requests, queries were resolved promptly. We loved the food and the service and the view is unparalleled. I would recommend this to anyone who is looking for relaxing away from the city on top of the world with all the amenities. It is wheelchair and elderly friendly and is working towards producing its own organic vegetables and dairy products. Will definitely visit again.
Amazing view, simply breathtaking.

Poor Stay

Deepak Yadav , Oct 22, 2018

Staff needs to work on their customer handling skills.

Amazing resort and people

Vineet Hooda , Oct 22, 2018

No regrets at all, awesome location, located on hilltop, has 360 degree views of the valleys. Great and extremely helpful staff. Fantastic food. Would love to go there every time.

Excellent Stay

Bhavika Rai , Oct 21, 2018

There was no proper ventilation.

Try others. This might not be the best option

Pankaj Gupta , Oct 18, 2018

More than anything else, it is the willingness of the host that matters to resolve issues. These guys except the service staff were purely after how they could make money. Not the best thing to do in comparison to retaining a customer for long term. Anyway, that's their choice. After a smelly room to begin with, I upgraded to a larger room. I was told that I already had received a good discount from company and so, they would offer me a larger and better room against an x amount. Which i was made to realize that I was not worthy of all this when, the place was with just one other guest and all rooms were vacant that was made gst included. Thank you. Toiletries were inadequate and tea set was missing altogether it came over after I requested thrice. Linen was dirty which I forgot to raise with them. Water came in the bath after we requested later, I had to rush back home due to an emergency and when I requested for a waiver for second day, I was told a blunt no. There was not even an attempt to hear me out properly. I was just told that I had to speak to company. Not that they were helpless. They were just ignorant on how to at least give a patient hearing. All said and done, while the location was good, the place could have given a better experience had the managers been better off. Chef was pleasant. Food was good. Housekeeping needs lot of attention. You can't sleep with spiders around and cobwebs are a no-no.

Mesmerising view from Astra Vue Resort

Pallavi Singhal , Oct 07, 2018

Friendly cordial staff. View from hotel is amazing and you will fall in love. Only thing which I did not like is that they have not placed any hotel board so you might get misleaded and you go far enough from our destination and then have to come back.