The property boasts an excellent location directly opposite the Mysore Palace and near the bus stand, making it a convenient base for sightseeing. While some guests appreciated the friendly staff and supportive services, many highlighted major cleanliness issues, poor bathroom facilities, and maintenance problems. Room comfort varied, with reports of unclean linens and inadequate amenities. There's also feedback regarding limited food options and a need for improved room service. Overall, it's a mixed bag, with the location being the main highlight, but significant room for improvement in various areas.