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Review Of The Royal Palace0123401234

Vashi, Navi Mumbai | 3 km drive to Fortis Hiranandani Hospital

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.0
    Very Good

    607 Ratings, 248 Reviews

    excellent
    40%
    very good
    38%
    average
    15%
    poor
    4%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 4
    • 3
    • 4
    • 5
    • 3
    • 1
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness4.3
    • Food3.8
    • Value For Money4.0
    • Facilities4.0
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    Reviews Summary

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    The Royal Palace property in Navi Mumbai offers a clean and well-maintained ambiance, making it perfect for both business and leisure stays. Guests appreciate the polite and helpful staff, quick room service, and tasty complimentary breakfast. Despite its slightly offbeat location, the spacious rooms and top-notch hygiene have won many hearts. A few mentioned concerns include limited breakfast options and the property's surroundings. Overall, it promises a pleasant and comfortable experience for visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    bhavin g.solo

    Royal palace stay was not comfortable Location was weird Rooms average and service also average

    Travel Month: Sep 2025

    Room: The Royal Excecutive

    2.0

    Poor Stay

    mohammad a.solo

    I had to pay extra

    Travel Month: Sep 2025

    Room: The Royal Deluxe Room

    5.0

    Excellent Stay

    taanishq l.

    Well, the place and the surrounding was actually really good and the room service and reception was always on response they get things done within minutes, they were no interruption from the hotel staff for any reason, and Zomato and Swiggy were delivered within minutes if you are looking for something outside.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: The Royal Deluxe Room

    3.0

    Average Stay

    bhagwat r.

    Room & service is good but only issue is parking

    Travel Month: Aug 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue Aug 12 16:59:05 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. Hotel having ample parking in side and out also.we will take care of same .Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    3.0

    Average Stay

    lavina h.family

    Room was neat & clean for a night stay however the Hotel location is between the industrial area and very suspicious place Room was neat & clean for a night stay however the Hotel location is between the industrial area and very suspicious place

    Travel Month: Aug 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue Aug 12 16:54:56 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a Good experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    5.0

    Excellent Stay

    sindhu g.

    5

    Travel Month: Aug 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue Aug 12 16:54:24 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a Good experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    4.0

    Good Stay

    anoop p.solo

    Good support provided by staff. I was last and left early still staff had supported in Food service and working extra miles Good support provided by staff. I was last and left early still staff had supported in Food service and working extra miles.

    Travel Month: Jul 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue Aug 12 16:53:49 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a Good experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    4.0

    Good Stay

    shailesh k.couple

    which I truly appreciate. A pleasant fragrance in the room would further enhance the atmosphere and contribute to a more positive vibe,advicing to improving the overall staying experience. The food quality is also good, and it's convenient that the hotel offers its own dining service. However, communication from the housekeeping and other staff needs improvement. It would be better if they could proactively guide and inform guests in advance to ensure a more comfortable and welcoming stay. which I truly appreciate. A pleasant fragrance in the room would further enhance the atmosphere and contribute to a more positive vibe, advicing to improving the overall staying experience. The food quality is also good, and it's convenient that the hotel offers its own dining service. However, communication from the housekeeping and other staff needs improvement. It would be better if they could proactively guide and inform guests in advance to ensure a more comfortable and welcoming stay.

    Travel Month: Jul 2025

    Room: The Royal Excecutive

    The Royal Palace has replied on Tue Aug 12 16:53:38 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a Good experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    5.0

    Very good and clean Hotel, Well Maintained, Very Nice Staff

    shaik z.business

    Very Nice Hotel Clean Rooms Well Maintained Very good Staff Very good amenities Reception area is very Good Very Nice Hotel Clean Rooms Well Maintained Very good Staff Very good amenities Reception area is very Good

    Travel Month: Jul 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue Aug 12 16:53:21 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a Good experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    5.0

    Excellent Stay

    business

    value for money hotel , location is accessible, staff both @ the reception & room service were very polite & gentle

    Travel Month: Jul 2025

    Room: The Royal Deluxe Room

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    The Royal Palace has replied on Tue Aug 12 16:52:10 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a Good experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    5.0

    Excellent Stay

    raman p.

    The stay was nice. The staff were very cordial and attentive to our requests and made it worthwhile stay here

    Travel Month: Jun 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Thu Jun 26 11:46:05 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager

    4.0

    Good Stay

    jagriti s.solo

    The staff behavior was poilte. The rooms were cleaned everyday. Food was good. Overall it was a nice stay.

    Travel Month: Jun 2025 (13-Night Stay)

    Room: The Royal Deluxe Room

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    The Royal Palace has replied on Mon Jun 23 12:12:32 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager.

    4.0

    best

    shadab h.solo

    Hotel Royal offers a luxurious stay with exceptional service. The rooms are spacious, impeccably clean, and elegantly designed, featuring plush bedding and modern amenities like high-speed Wi-Fi and smart TVs. The staff is courteous, promptly addressing every request with a smile. The on-site restaurant serves delectable cuisine, blending local and international flavors, while the rooftop bar provides stunning city views. The spa and pool are perfect for relaxation, though the gym could use more equipment. Its prime location makes exploring nearby attractions easy. Overall, Hotel Royal delivers a memorable experience, ideal for travelers seeking comfort and sophistication. Highly recommended!

    Travel Month: Apr 2025

    Room: The Royal Deluxe Room

    5.0

    Comfort, Convenience, and Great Service

    mathew n.business

    I had a very pleasant stay at the property. The location was excellent—conveniently situated near local attractions, restaurants, and transportation, making it easy to get around and explore the area. Whether you're here for business or leisure, the spot is ideal. The food exceeded expectations. There was a good variety of options available, and everything I tried was fresh, flavorful, and well-prepared. The dining area was clean and welcoming, and the service staff were attentive and courteous. As for amenities and services, everything was well-maintained and thoughtfully provided. The facilities—whether it was the gym, pool, or lounge area—were clean and in great condition. The staff throughout the property were friendly, professional, and always willing to help with anything needed. Overall, it was a smooth and enjoyable experience. I would definitely recommend this property to others and would be happy to stay here again.

    Travel Month: May 2025 (5-Night Stay)

    Room: The Royal Deluxe Room

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    The Royal Palace has replied on Mon Jun 23 12:11:26 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager.

    5.0

    Best Place

    sidheshwar k.solo

    Best place to stay in Vashi. Food quality is best. Servise is also good. Value for Money. Location is easy to access.

    Travel Month: May 2025 (3-Night Stay)

    Room: The Royal Deluxe Room

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    The Royal Palace has replied on Wed May 28 14:48:19 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager.

    2.0

    Poor Stay

    prerana.

    Service is good. The staff are courteous. Lots of cockroaches in the room, even mosquitoes and house flies. Smelly rooms. Location near APMC market, full of trucks.

    Travel Month: May 2025 (3-Night Stay)

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue May 13 11:11:10 IST 2025

    Dear Guest, Greetings !!!!! Thank you for taking the time to share your feedback about your recent stay with us. We apologize for inconvenience caused is deeply regretted for room did not meet your expectations.we are having weekly pest control in rooms and public area.we will look in to this and make sure it will not happen in near future . We appreciate your feedback and will take it into consideration for future improvements. and we look forward to welcoming you back soon. Best Regards Prashant Borate Operation Manager

    3.0

    Average Stay, room for improvements.

    mridul p.solo

    Decent place to stay, furniture was broken, lights were not working fully, toilet stinks and smells like spices in the evening. They didn't care about customer and starts working in the hallway which was constantly making construction noise for straight 3 days. Though, breakfast was good.

    Travel Month: Apr 2025 (8-Night Stay)

    Room: The Royal Deluxe Room

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    The Royal Palace has replied on Tue May 06 15:35:08 IST 2025

    Dear Guest, Greetings !!!!! Thank you for taking the time to share your feedback about your recent stay with us. We apologize for inconvenience due to polishing work & room did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements. and we look forward to welcoming you back soon. Best Regards Prashant Borate Operation Manager.

    4.0

    Good Stay

    ajit k.

    Yes the stay in royal palace was good the ambiance was gd and clean The staff was obidient The location was also great

    Travel Month: Apr 2025

    Room: The Royal Deluxe Room

    The Royal Palace has replied on Tue May 06 15:54:39 IST 2025

    Dear Guest, Greetings of the day! We thank you for choosing the royal palace hotel as a preferred place of stay. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage and we are looking forward to welcoming you on your next stay with us. Warm Regards Prashant borate Operation Manager.

    2.0

    Poor Stay

    khushvantsinh r.solo

    U can give 2000 per night not more than that . Location not at all good slums and factories nearby . No market nearby ! Far away and bit pricy. 4000 for this property its way more than 2000

    Travel Month: Apr 2025

    Room: The Royal Deluxe Room

    1.0

    Terrible Stay

    sanjay g.business

    Terrible stays in all the respect including location, food, amenities, cleanliness, hygiene Ness etc.

    Travel Month: Apr 2025

    Room: The Royal Excecutive

    The Royal Palace has replied on Sun Apr 27 15:00:09 IST 2025

    Dear Mr. Sanjay Gaur, Greetings !!!!! Thank you for taking the time to share your feedback about your recent stay with us. We apologize that our amenities & room did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements. and we look forward to welcoming you back soon. Best Regards Prashant Borate Operation Manager

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