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Review Of Hotel Mumbai House Airoli, Navi Mumbai0123401234

Airoli, Navi Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    452 Ratings, 204 Reviews

    excellent
    35%
    very good
    32%
    average
    19%
    poor
    7%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 4
    • 3
    • 3
    • 3
    • 3
    • 3
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Food3.7
    • Hospitality4.8
    • Value For Money3.7
    • Facilities3.5

    Sort by:

    Positive first
    5.0

    excellent service

    farhin s.couple

    Very supportive and sweet staff and service. Location is good, food was also good service is good. Would recommend

    Travel Month: Nov 2025

    Room: Deluxe Room

    5.0

    good experience

    subhasmita m.couple

    staff were good and the overall experience was good. property was clean and staff were friendly too.

    Travel Month: Aug 2025

    Room: Luxury Room

    Hotel Mumbai House Airoli, Navi Mumbai

    Dear Ms. Subhasmita, Greetings from Mumbai House Group of Hotels, Resorts, and Apartments! Thank you for choosing to stay with us and for sharing your wonderful experience at Hotel Mumbai House. It’s wonderful to hear that you had a good experience and found the property clean with friendly staff. Your feedback is truly appreciate your 5-star rating — your satisfaction means a lot to us! At Mumbai House, guest satisfaction is our top priority. Our team takes great pride in delivering memorable experiences, and feedback like yours encourages us to continue striving for excellence. We look forward to welcoming you back soon for another enjoyable visit. Once again, thank you for your kind words and support. Warm regards, Irfan Momin Operations Manager Hotel Mumbai House, Airoli

    3.0

    Average Stay

    jason p.

    Overall experience was ok The bed provided to us was double bed which was joined together due to which it was uncomfortable. Rest all service was ok The front desk and house keeping were good

    Travel Month: Aug 2025

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Tue Aug 26 15:00:20 IST 2025

    Dear Mr. Jason, Greetings from Mumbai House Group of Hotels, Resorts, and Apartments! Thank you for choosing to stay with us and for sharing your wonderful experience at Hotel Mumbai House. We appreciate your feedback regarding the bed comfort and are glad to hear that the front desk and housekeeping met your expectations. At Mumbai House, guest satisfaction is our top priority. Our team takes great pride in delivering memorable experiences, and feedback like yours encourages us to continue striving for excellence. We look forward to welcoming you back soon for another enjoyable visit. Once again, thank you for your kind words and support. Warm regards, Irfan Momin Operations Manager Hotel Mumbai House, Airoli

    1.0

    poor service and upkeep of Mumbai house hotel, terrible experience.

    business

    dirty room, filthy curtains, dim light in corridors, toilets smelling very bad, choked wash basin. not recomm dirty room, filthy curtains, dim light in corridors, toilets smelling very bad, choked wash basin. not recommended

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Mon Aug 04 13:21:18 IST 2025

    Dear Guest, Greetings from Mumbai House Group of Hotels, Resort, and Apartment! Thank you for choosing to stay with us and for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your stay at Hotel Mumbai House Airoli. Cleanliness and maintenance are of utmost importance to us, and we regret that we fell short in these areas. Please rest assured that your feedback has been taken seriously, and appropriate steps are being taken to address the issues. Your comments help us improve and ensure a better experience for all our guests. At Mumbai House, guest satisfaction is our highest priority, and our team is committed to making every guest's stay a memorable one. We genuinely look forward to the opportunity to welcome you back and show you the improvements we’ve made. Once again, thank you for your valuable feedback. We hope you will give us another chance to serve you better in the near future. Thanks and Best Regards, Irfan Momin Operations Manager Hotel Mumbai House Airoli

    3.0

    Average Stay

    nirav d.

    Cleaning is a concern.. room allotted was not as per the expectation..the bathroom was smelly..its suffocating in the room also not having proper ventilation..it feels humid and having woody smells in the room

    Travel Month: Jul 2025

    Room: Premium Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Wed Jul 16 12:59:31 IST 2025

    Dear Mr. Nirav, Greetings from Mumbai House Group of Hotels, Resorts, and Apartments! Thank you for choosing to stay with us and for taking the time to share your experience at Hotel Mumbai House. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cleanliness and ventilation of your room. Your feedback is truly important to us, and we will be addressing these concerns with our team to ensure necessary improvements are made. At Mumbai House, guest satisfaction is our top priority, and our team takes great pride in creating a memorable experience for every guest. We appreciate your comments and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Once again, thank you for your valuable feedback. We look forward to serving you again soon. Warm regards, Irfan Momin Operations Manager Hotel Mumbai House, Airoli

    4.0

    Good Stay

    sourav m.

    Location was great and exactly where I wanted. Breakfast was decent. Accessibility was great.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Wed Jul 16 12:45:29 IST 2025

    Dear Mr. Sourav, Greetings from Mumbai House Group of Hotels, Resort, and Apartment! Thank you for choose to stay and for sharing your wonderful experience at Hotel Mumbai House! We're delighted to hear that you enjoyed your stay and found the location, breakfast, and accessibility to be to your liking. Your satisfaction means a lot to us! Your feedback is absolutely priceless, and a 4-star rating is a testament to our commitment to perfection. We'll be sure to pass your compliments on to management. We look forward to welcoming you again! At Mumbai House, guest satisfaction is our top priority, and our team takes great pride in ensuring every guest has a memorable experience. We eagerly look forward to welcoming you back soon! Once again, thank you for your kind words. We hope to host you again for another enjoyable visit. Thanks and Best Regards, Irfan Momin Operations Manager Hotel Mumbai House Airoli

    4.0

    Good Stay

    shiva r.

    Ok

    Travel Month: May 2025

    Room: Premium Room

    4.0

    2 day stay

    sharad e.family

    Amazing breakfast, food at the culture restaurant. Comfortable rooms. The room service was slow but nice when they arrived.

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    rahul r.business

    Impeccably clean rooms and courteous staff. Very comfortable stay.Delicious food with fresh ingredients and authentic flavors. "The meals were cooked to perfection — tender, flavorful, and served at just the right temperature. Each dish was plated with care and creativity, making the presentation just as impressive as the taste. The overall dining experience was exceptional, from the ambiance to the service. I’ll definitely be returning for another visit!"

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    4.0

    decent rooms for price

    aashna c.couple

    The rooms were decent and service was good. Hotel Mumbai House as a chain is always reliable with budget friendly options .

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    worst stay I ever had in Mumbai

    shoaib a.couple

    No clean rooms not comfortable bed no proper service not worth for money we paid dark rooms and dark lobby Bad smell no cleanness bad bedsheets

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    aashna c.

    The rooms were fine ; the check-in could have been more prompt but overall service was okay.

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    aashna c.

    The rooms were fine ; the check-in could have been more prompt but overall service was okay.

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    Average Stay

    sudarshan k.

    Room was hot like heater, ac was not working.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    shubhangi b.solo

    I had a great stay at Hotel. hospitality and services are very good. rooms are precious. Had a great service and support from Mr Suraj front desk for his excellent cooperation. Also miss Neha & Prapti were great at their hospitality.

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    divyesh p.business

    Very good experience, good property, well staff behaviour, location is very good in front of my destination

    Travel Month: Feb 2025

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Mon Feb 17 11:53:08 IST 2025

    Dear Mr. Patel, Greetings from Mumbai House Group of Hotels, Resort, and Apartment! Thank you for choosing to stay with us and for sharing your wonderful review. We are truly grateful for your 5-star rating. We’re thrilled to hear that you enjoyed your stay, appreciated our property, and found our staff helpful. It’s great to know that the location was convenient for your needs. We sincerely hope to welcome you back soon! At Mumbai House, guest satisfaction is our top priority, and our staff takes great pride in ensuring every guest has a memorable experience. We look forward to welcoming you again in the near future. Once again, thank you for your kind words. We hope to host you for another enjoyable visit. Thanks and Best Regards, Irfan Momin Operations Manager Hotel Mumbai House Airoli

    3.0

    Average Stay

    pranav.loyalty-icon

    Good room. Good house keeping services. Delicious food. Nice play to stay.

    Travel Month: Feb 2025 (14-Night Stay)

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Tue Feb 11 12:43:20 IST 2025

    Dear Mr. Pranav, Greetings from Mumbai House Group of Hotels, Resorts, and Apartments! Thank you for choosing to stay with us and for sharing your valuable feedback. We truly appreciate your positive rating, and we’re delighted to hear that you enjoyed the room, our housekeeping services, and the food. It’s wonderful to know that you found our hotel to be a great place to stay. At Mumbai House, guest satisfaction is our top priority. Our team takes great pride in ensuring that every guest has a memorable experience, and we are committed to turning a 3-star rating into a 5-star one on your next visit! We look forward to welcoming you back soon for another enjoyable stay. Once again, thank you for your feedback, and we hope to host you again soon. Thanks and Best Regards, Irfan Momin Operations Manager Hotel Mumbai House Airoli

    5.0

    Excellent Stay

    shamik m.loyalty-icon

    This is my 2nd stay in this property. This time it was special as i was auto upgraded to a better and bigger room. Overall stay was a very nice. Helpful staff and good amenities.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Thu Jan 30 15:20:42 IST 2025

    Dear Mr. Majumdar, Greeting from Mumbai House Group of Hotels, Resort and Apartment ! Thank you for choosing to stay with us and for sharing your wonderful review. We are truly grateful for your 5-star feedback and We're delighted to hear that you enjoyed your second stay and appreciated the upgrade to a better room. It's wonderful to know our staff and amenities contributed to a nice stay. At Mumbai House, guest satisfaction is our top priority, and our staff takes great pride in ensuring every guest has a memorable stay. We look forward to welcoming you back soon! Once again, thank you for your kind words, and we hope to host you again for another enjoyable visit. Thanks and Best Regards Irfan Momin Operations Manager Hotel Mumbai House Airoli

    5.0

    Ideal location at a reasonable price

    gulam q.family

    Most uber drivers found the entrance very difficult to find, signage is poor. Once you are inside, all the staff are very helpful and accommodating, special commendation to suraj, at reception who continually who goes beyond his call of duty, followed by two staff in the restaurant; a young lady and a young man. The concierge/lobby attendant has been very helpful whenever an uber is driving around and has been particularly helpful with my elderly sister. The buffet breakfast has been good and there was the al carte available if required. We had minor issues within the room and the maintenance crew would attend within minutes of a call house keeping were equally very attentive. We have two rooms and have absolutely no complaints ; highly recommended.

    Travel Month: Jan 2025 (10-Night Stay)

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Fri Feb 07 13:32:29 IST 2025

    Dear Mr. Gulam, Greeting from Mumbai House Group of Hotels, Resort and Apartment ! Thank you for choosing to stay with us and for sharing your wonderful review. We are truly grateful for your 5-star feedback and It’s great to hear that you found our location ideal and enjoyed the attentive service from our staff, especially Suraj. We appreciate your suggestions regarding the signage; your input is invaluable for us to improve. It's heartening to know that both the maintenance and housekeeping teams were prompt and helpful during your stay. Thank you for highly recommending us, and we hope to welcome you again soon! Once again, thank you for your kind words, and we hope to host you again for another enjoyable visit. Thanks and Best Regards Irfan Momin Operations Manager Hotel Mumbai House Airoli

    3.0

    Average Stay

    suraj j.

    The room size (delux) is too small, however comfortable for one person. The lighting too dim in room. Staff is very helpful. The stay was ok in terms of comfort.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel Mumbai House Airoli, Navi Mumbai has replied on Fri Jan 17 13:06:56 IST 2025

    Dear Mr. Suraj, Greetings from Mumbai House Group of Hotels, Resort, and Apartment! Thank you for choosing to stay with us and for sharing your wonderful review. We are truly grateful for your rating. We also appreciate your valuable feedback regarding the room size and lighting. It’s fantastic to hear that our staff was helpful during your stay. Your comments are instrumental as we continuously strive to enhance our services. At Mumbai House, guest satisfaction is our top priority, and our team takes great pride in ensuring every guest has a memorable experience. We look forward to welcoming you back soon! Once again, thank you for your kind words. We hope to host you again for another enjoyable visit. Thanks and Best Regards, Irfan Momin Operations Manager Hotel Mumbai House Airoli

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