dirty room, filthy curtains, dim light in corridors, toilets smelling very bad, choked wash basin. not recomm dirty room, filthy curtains, dim light in corridors, toilets smelling very bad, choked wash basin. not recommended
Hotel Mumbai House Airoli, Navi Mumbai has replied on Mon Aug 04 13:21:18 IST 2025
Dear Guest,
Greetings from Mumbai House Group of Hotels, Resort, and Apartment!
Thank you for choosing to stay with us and for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your stay at Hotel Mumbai House Airoli. Cleanliness and maintenance are of utmost importance to us, and we regret that we fell short in these areas.
Please rest assured that your feedback has been taken seriously, and appropriate steps are being taken to address the issues. Your comments help us improve and ensure a better experience for all our guests.
At Mumbai House, guest satisfaction is our highest priority, and our team is committed to making every guest's stay a memorable one. We genuinely look forward to the opportunity to welcome you back and show you the improvements we’ve made.
Once again, thank you for your valuable feedback. We hope you will give us another chance to serve you better in the near future.
Thanks and Best Regards,
Irfan Momin
Operations Manager
Hotel Mumbai House Airoli