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You are booking hotel for more than 30 days

Pet-friendly homestay featuring a caretaker, dining area & chef

Review Of The Palm Tree

Heir, Amritsar | 11.7 km drive to Golden Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    108 Ratings, 54 Reviews

    excellent
    27%
    very good
    26%
    average
    17%
    poor
    11%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 3
    • 3
    • 4
    • 5
    • 2
    • 4
    • 5
    • 5

    Rating Categories

    • Location3.7
    • Cleanliness3.5
    • Value For Money3.3
    • Food3.2
    • Facilities3.3
    • Checkin Experience3.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Dirty bedsheets and blankets were a major concern for guests.
    • Staff received appreciation for being friendly, helpful, and accommodating.
    • Cleanliness issues were frequently reported, especially in bathrooms and rooms.
    • The property offers a peaceful location, close to the airport.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    pramjeet.

    The bedsheet and blanket are dirty, and the bathroom is not clean at all. Water is not suitable for baths. They give us hot water bottles for drinking water. They don't give us breakfast till 10 o'clock in the morning.

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Like it

    pranjal d.solo

    Like the behaviour of hotel staff as well as the quality of room is also good.liked the location kind of pieceful environment

    Travel Month: Dec 2024

    Room: Superior Non AC

    5.0

    Great

    rekha k.family

    We stayed at the hotel for 3 nights. The entire staff was very friendly and helpful, they even accepted our check-in at 4 am after our plane was delayed.

    Travel Month: Oct 2024

    Room: Deluxe Room

    • user photos

    The Palm Tree has replied on Thu Oct 17 09:51:34 IST 2024

    Thankyou for your feedback

    5.0

    Amazing stay

    martin.couple

    We went with our family and really enjoyed. Our stay they assisted us very welll neat and clean rooms. Food was also delicious. And the staff. They are really polite and cooperative

    Travel Month: Sep 2024

    Room: Deluxe Room

    3.0

    Average Stay

    vishal k.loyalty-icon

    There was no food option in the hotel. The rooms bedding was also not fresh.

    Travel Month: Sep 2024

    Room: Deluxe Room

    The Palm Tree has replied on Tue Oct 15 09:13:00 IST 2024

    We are very sorry to hear that you didn't have a great experience in our hotel we have taken your feedback on board and we will strive to make improvements accordingly

    4.0

    Good

    mahabir.couple

    I palm tree family stay hotel for two nights with my family and the 3rd day was my checkout in the morning @ 9 a. M. I am very much satisfied by the outstanding overall service including the hotel management. Thankyou

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Unforgettable experience

    honey.family

    Great stay at palm tree hotel excellent service and staff. Clean room with full of amenities great location highly recommended

    Travel Month: Sep 2024

    Room: Deluxe Room

    4.0

    Nice

    reshma.couple

    It's best choice in amritsar very neat and clean good location very peaceful and very helpful staff

    Travel Month: Sep 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    sareddy j.loyalty-icon

    At property not proper receptionist, bad smell in toilets, no hot water, ac not working, worst towels, worst expeirence

    Travel Month: Aug 2024

    Room: Superior king room

    The Palm Tree has replied on Fri Sep 06 09:55:34 IST 2024

    We are very sorry to hear that you didn't have a great experience in our hotel we have taken your feedback on board and we will strive to make improvements accordingly

    4.0

    Satisfied

    ritu.couple

    It' was too good, good location, nice staff, clean room,tasty food and value of money 💯 highly recommended

    Travel Month: Aug 2024

    Room: Deluxe Room

    4.0

    Good Stay

    satish k.family

    Exceptional. It was clean, stylish, roomy with excellent service good location very close to the airport

    Travel Month: Aug 2024

    Room: Deluxe Room

    The Palm Tree has replied on Fri Sep 06 09:46:12 IST 2024

    Thankyou for your recent stay and for rating us looking forward to serving you even better next time

    4.0

    Great 👍

    kamal k.family

    Really close to airport. A clean and affordable place.Stay was comfortable for a family with kids .

    Travel Month: Aug 2024

    Room: Deluxe Room

    The Palm Tree has replied on Fri Aug 30 11:36:53 IST 2024

    Thankyou so much

    5.0

    Good 👍

    sahil.business

    Excellent service I felt right at home.l would definitely recommend this place.” The rooms are very large. The beds are excellent. The staff are very welcoming & helpful.”

    Travel Month: Aug 2024

    Room: Deluxe Room

    5.0

    Exceptional

    feroz k.business

    I thank management and staffs for their attentive, friendly and outstanding service. Located slightly further away from city centre and therefore offers quiet surroundings for good rest.

    Travel Month: Aug 2024

    Room: Deluxe Room

    • user photos

    The Palm Tree has replied on Thu Aug 29 09:09:05 IST 2024

    Thanks so much for sharing your experience with us

    5.0

    Most comfortable

    varinder.family

    The staff at this hotel were incredibly welcoming and helpful throughout our stay" convenient location it was great stay 👍👍👍

    Travel Month: Aug 2024

    Room: Deluxe Room

    The Palm Tree has replied on Thu Aug 29 09:10:15 IST 2024

    Thankyou so much for sharing your experience with us we hope to see you again soon

    5.0

    Excellent Stay

    mandeep r.loyalty-iconbusiness

    Awesome staff, comfortable stay. Nice property. You can avail the online booking facility from mm t

    Travel Month: Aug 2024

    Room: Deluxe Room

    The Palm Tree has replied on Thu Aug 29 09:10:50 IST 2024

    Thankyou so much sir we hope to see you again soon

    5.0

    good experience n staff also very much cooperative and location is also good food quality is good... service is extremely good

    harjinder.couple

    A very good experience❤️ Clean rooms, Safe to stay n staff also very much cooperative and location is also good food quality is good... service is extremely good

    Travel Month: Aug 2024

    Room: Superior Non AC

    The Palm Tree has replied on Thu Aug 29 09:11:26 IST 2024

    Thankyou for your kind words

    1.0

    Terrible Stay

    amar p.solo

    Hotel mai only 1 hi staff night mai tha security naam ki koi bhi baat nahi thi koi bhi hotel mai enter kar le koi bhi punchne wala nahi tha.

    Travel Month: Aug 2024

    Room: Deluxe Room

    The Palm Tree has replied on Thu Aug 29 09:19:14 IST 2024

    We are sorry to hear that you had a bad experience we are taking steps to fix the issue and appreciate your feedback

    3.0

    Average Stay

    manisha s.

    Stay in palm tree amritsar was just not as expected and not worth it's tariff. Cleanliness was not as expected. Very limited staff. Electricity problem.

    Travel Month: Jun 2024

    Room: Deluxe Room

    The Palm Tree has replied on Thu Aug 29 09:39:34 IST 2024

    Thankyou for your feedback

    1.0

    Terrible Stay

    amit s.loyalty-icon

    No windows, not for family. Don't go there for sure. Worst experience of life time

    Travel Month: May 2024

    Room: Deluxe Room

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