1. Room and washroom were not cleaned properly. 2. Set top box was not charged/working. 3. When we checked in, then they give us 2 bottles of water and a tetrapack of juice, saying it is complimentary, but when we make checked out they give us a bill which included that. 4. We had to remind 3 time and wait for 1 hour for getting morning tea, even cups and tray, in which they were serving tea was unhigenic. 5. When my son ring them for breakfast they told they can serve breakfast in rooms and give option for toast or sandwich only, my son ordered toast, after eating breakfast when we go downstairs and i complained why there is no menu for breakfast, then they told me that you can order breakfast from menu but you have to come to downstairs, while my son told me that they did not told this earlier. 6. They provided unwashed blanket without cover, when i complained that there is no balnket cover, they told that there is no blanket cover.