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Upper Tukcha Road, Leh | 8 minutes walk to Leh Palace
195 Ratings, 94 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property boasts excellent hospitality, with staff going out of their way to ensure comfort. Guests rave about the delicious food and cozy rooms, complemented by modern amenities like 24-hour hot water and efficient heating. Its prime location near the Leh market adds to its charm, making it a perfect spot for both leisure and business travelers. The beautiful interiors, friendly ambiance, and stunning views elevate the overall experience, earning high praise from visitors.
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Uncomfortable rooms
The rooms are so small, smelly and unsanitary, I couldn’t even stay for an hour. Only plus is the parking and proximity to market
Room: Deluxe Queen|Deluxe Single
THE PAL HOTEL
Dear Yash, We’re sorry to hear your experience didn’t meet your expectations. Your feedback is valuable, and we’re looking into the issues you mentioned. Thank you for bringing this to our attention—we'll work on improving. Your comments help us do better, and we hope to have another opportunity to serve you. Thank you.
great experience
Nice places, kind peoples and delicious food. Enjoyed the stay. Highly recommend to the family travelers
Room: Deluxe King
THE PAL HOTEL has replied on Mon Aug 18 08:19:10 IST 2025
Dear Guests, Thank you so much for your kind words! We’re delighted to hear you enjoyed your stay with us. Your feedback inspires our team to keep delivering great experiences. We look forward to welcoming you back soon! Thank you.
Great facilities with main market in walking distance
The location of the hotel is perfect, near the main market with good valley views. We loved the hospitality and staff is well trained. The rooms have modern facilities and hot water is available to in both shower and basin which is a really positive point. The only issue was that rooms are a bit small which makes it suffocating if you close windows. I would suggest to stay a maximum of 2 person in one room.Overall a good experience!
Room: Deluxe Queen
THE PAL HOTEL
Dear Soumya, Thank you for taking the time to leave us a review, and we thank you so much for your kind words! We’re sorry to hear your experience didn’t meet expectations. Your feedback is valuable, and we’re looking into the issues you mentioned. Thank you for bringing this to our attention—we'll work on improving. Your comments help us do better, and we hope to have another opportunity to serve you. Thank you.
Poor service, poorer amenities
The property is located close to the main market in Leh. It is a decent property to stay in with some glaring inadequacies. The rooms are cramped and the bathroom very poorly designed, reminding you of some of the poorest on-the-go city hotels, most unbecoming of a property in a faraway charming and scenic city like Leh. The check-in experience was quite underwhelming. We had booked two rooms and were zapped to learn that our rooms were reserved on different floors. The rooms lacked air conditioning and on a very hot summer day, it felt like a furnace. The breakfast was fresh and hygienic. Overall, the hotel lacks vital amenities and falls very short on prompt and responsive service. For its quality, the hotel is grossly over-priced The property is located close to the main market in Leh. It is a decent property to stay in with some glaring inadequacies. The rooms are cramped and the bathroom very poorly designed, reminding you of some of the poorest on-the-go city hotels, most unbecoming of a property in a faraway charming and scenic city like Leh. The check-in experience was quite underwhelming. We had booked two rooms and were zapped to learn that our rooms were reserved on different floors. The rooms lacked air conditioning and on a very hot summer day, it felt like a furnace. The breakfast was fresh and hygienic. Overall, the hotel lacks vital amenities and falls very short on prompt and responsive service. For its quality, the hotel is grossly over-priced.
Room: Deluxe Single|Deluxe Queen
THE PAL HOTEL has replied on Mon Aug 25 18:50:48 IST 2025
Dear Kumar, We are truly sorry to read about your recent experience with us, and we sincerely apologize for the discomfort you faced during your stay. It pains us to know that we fell short of providing you with the comfort and hospitality you deserved, especially in a place as special as Leh. We understand your disappointment with the room size, bathroom design, and being allotted rooms on different floors, and we are deeply sorry that these details affected your experience, and we regret that we could not make your stay more pleasant. Equally, we are sorry that our service did not come across as attentive and prompt as it should have been. While we are glad that you found our breakfast fresh and hygienic, we know that this was not enough to outweigh the challenges you encountered. Please rest assured that we take your feedback seriously, and we will work hard to make improvements so future guests can have a better experience. We truly appreciate you taking the time to share your honest thoughts with us. Your feedback is valuable to us, and we hope you might consider giving us another chance to make it right in the future. With our sincere apologies,
Quite & quaint sta
Spent an excellent two day stay at The Pal Hotel to acclametize & sightsee around Leh. It is located in a quite lane just off the main Leh market. Rooms were quaint touch of Ladaki style but modern & well maintained. Food & room service was good. Returning back here again soon!
Room: Deluxe Queen
THE PAL HOTEL has replied on Thu Jul 17 14:36:29 IST 2025
Dear Periasamy, Thank you for taking the time to leave us a review. We appreciate your kind words and are grateful for your feedback. We’re delighted to hear you enjoyed your stay with us. It means a lot to our team. Your feedback inspires our team to keep delivering great experiences. We look forward to welcoming you back soon! Thank You
Great Stay at Leh
It was an amazing expedience staying over here, the staffs are extremely well behaved, room service is on point, food is delicious, must recommended
Room: Deluxe Queen
THE PAL HOTEL has replied on Wed Jul 09 12:15:18 IST 2025
Hi Arjayita, We’re delighted to know your stay at The PAL was enjoyable. Your generous feedback is greatly appreciated and motivates us to keep delivering excellence. We look forward to having you with us again in the near future. Thank you! Yours truly, The Team at PAL
Excellent Stay
Excellent location nearby the market, clean hotel, polite and helpful staff.
Room: Deluxe King
THE PAL HOTEL has replied on Wed Jun 25 13:39:29 IST 2025
Jully Mr. Rajput Greetings from The Pal Hotel, Leh! Thank you so much for your kind words and for choosing to stay with us at Pal Hotel, Leh. We’re delighted to hear that you enjoyed the views and hospitality. It was a pleasure hosting you, and we hope to welcome you again for another memorable experience in the mountains! Thank you & regards, Team Pal Hotel
Excellent Stay
You should not miss the miss here. the ambiance, courtesy and finally food . all matched the perfect for a good stay
Room: Deluxe Queen
THE PAL HOTEL has replied on Wed Jun 11 14:00:26 IST 2025
Hi Harsha, We’re delighted to know your stay at The PAL was enjoyable. Your generous feedback is greatly appreciated and motivates us to keep delivering excellence. We look forward to having you with us again in the near future. Thank you! Team, The PAL
A True Gem in Leh – The Pal Hotel by Stone Hedge Group
My stay at The Pal Hotel was nothing short of exceptional. From the moment I arrived, I was greeted with a warmth that instantly made me feel at home. The hospitality here is truly world-class — every single member of the staff, without exception, wore a smile that never faded. It’s rare to find such genuine kindness and eagerness to help, and their dedication made my trip to Leh incredibly special. The hotel itself strikes a perfect balance between modern comfort and the traditional charm of Ladakh. The rooms are thoughtfully designed, well-equipped with all the amenities one could ask for, and extremely cozy. The overall vibe of the property carries the soul of the mountains while offering contemporary elegance. One of the absolute highlights is the rooftop — the panoramic views from up there are nothing short of breathtaking. Whether you’re watching the sun rise over the mountains or just soaking in the fresh Leh air, it’s a place you’ll keep returning to during your stay. What truly sets this place apart, though, is the way the staff goes above and beyond. From organizing cabs at the best rates to ensuring every little detail of my trip was smooth and stress-free, they did it all with unmatched grace and efficiency. I can’t recommend The Pal Hotel enough. It’s more than just a place to stay — it’s an experience that stays with you long after you’ve left. Bravo to the entire team for making this a stay to remember!
Room: Deluxe Queen
THE PAL HOTEL
Hi Shelly, It was a pleasure having you stay with us! Thanks a ton for your lovely review — we’re so glad you enjoyed your time here. Hope to see you again soon in Ladakh! Thank you! Yours truly, The Team PAL
Good Stay
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Room: Deluxe Queen
THE PAL HOTEL has replied on Wed Jun 11 14:04:47 IST 2025
Hi , Thank you for a positive rating, we look forward to having you here again. Thank you! The Team PAL
Nice stay at pal hotel
Excellent food. Even rooms were good. But still have a scope of improvement like fixing fan,AC. Overall stay was very nice at pal hotel. Excellent stay. Food was very tasty and all things were taken care without hesitation
Room: Deluxe Queen
THE PAL HOTEL
Hi Viswanath, Thank you so much for your valuable feedback and kind words. We're truly glad you enjoyed your stay, and we sincerely appreciate your suggestions — they help us grow and improve. Rest assured, we’re already looking into how we can make things even better for your next visit! Thank you. Yours truly, The Team PAL
Good Stay
The stay was comfortable. hospitality was really good. special thanks to MS. Chorol for going out of the way for helping us in need. kudos
Room: Deluxe Single
THE PAL HOTEL has replied on Wed Jun 11 14:10:03 IST 2025
Hi Nitin, We’re delighted to know your stay at The PAL was enjoyable. Your generous feedback is greatly appreciated and motivates us to keep delivering excellence. We look forward to having you with us again in the near future. Thank you! Yours truly, The Team PAL
Stay at The Pa
The Experience was great as usual. Room were comfortable and food served was delicious. All Staff were very professional.
Room: Deluxe Single
THE PAL HOTEL has replied on Wed Jun 11 14:11:16 IST 2025
Hi Vijay, We’re delighted to know your stay at The PAL was enjoyable. Your generous feedback is greatly appreciated and motivates us to keep delivering excellence. We look forward to having you with us again in the near future. Thank you! Yours truly, The Team PAL
Stay at The Pa
The stay way great, comfortable rooms and delicious food. The staff also very good and co-operative. Enjoyed our stay there.
Room: Deluxe Single
THE PAL HOTEL has replied on Wed Jun 11 14:11:38 IST 2025
Hi Vijay, We’re delighted to know your stay at The PAL was enjoyable. Your generous feedback is greatly appreciated and motivates us to keep delivering excellence. We look forward to having you with us again in the near future. Thank you! Yours truly, The Team PAL
Wonderful Stay !! Highly Recommended !!
familyWonderful stay at wonderful place Great aesthetics - sustainable and earthy materials - environment conscious Well maintained, very hygienic cleaned 24hr instant hot water in bathroom Hotel rooms are super cozy even in -15c Each hotel area is well equipped with heating units Very helpful, cooperative and well informative staff - ensured great comfort. Location is really good, very peaceful and just 2-3mns walk to leh market Food quality was superb with freshest ingredients. Had a amazing and memorable experience Loved it !! Highly recommended
Room: Deluxe Single
THE PAL HOTEL
Hi Simranjot, It was a pleasure having you stay with us! Thanks a ton for your lovely review — we’re so glad you enjoyed your time here. Hope to see you again soon in Ladakh! Thank you! The Team PAL
Excellent Stay
familyThis Leh hotel offers exceptional accommodations in sub-zero temperatures. The effective in-room heating ensures guest comfort, negating the impact of outside cold. The food quality and service are excellent. This was my second stay, and I plan a third visit in May.
Room: Deluxe Queen
THE PAL HOTEL
Hi Manish, It was a pleasure having you stay with us! Thanks a ton for your lovely review — we’re so glad you enjoyed your time here. Hope to see you again soon in Ladakh! Thank you! The Team PAL
Average Stay
I was moved to another hotel as they got overbooked which was further away from the preferred location. The shower was not working and having a bath was a struggle in the hotel.
Room: Deluxe Queen
THE PAL HOTEL
Dear Roshan, We’re sorry to hear your experience didn’t meet expectations. Your feedback is valuable, and we’re looking into the issues you mentioned. Thank you for bringing this to our attention—we'll work on improving. Your comments help us do better, and we hope to have another opportunity to serve you. Thank You
Average stay
The room and bed was bit small for 2 people, and it was not centrally heated. Though it claimed it is at the time of booking.
Room: Deluxe Single
THE PAL HOTEL
Dear Tundup, We’re sorry to hear your experience didn’t meet expectations. Your feedback is valuable, and we’re looking into the issues you mentioned. Thank you for bringing this to our attention—we'll work on improving. Your comments help us do better, and we hope to have another opportunity to serve you. Thank You
Excellent Stay
I had an excellent stay at The Pal Hotel The amenities were perfect for the local climate and the staff were friendly and courteous. The only area for improvement is the food menu, which could be more diverse. Overall, highly recommended!
Room: Deluxe Queen
THE PAL HOTEL
Hi Vansh, Thank you so much for your valuable feedback and kind words. We're truly glad you enjoyed your stay, and we sincerely appreciate your suggestions — they help us grow and improve. Rest assured, we’re already looking into how we can make things even better for your next visit! Thank you. Yours truly, The Team PAL
Excellent Stay
Best stay here enjoying a lot in 1st january, food also good. Very polite person here in pal hotel
Room: Deluxe Queen
THE PAL HOTEL has replied on Wed Jul 09 12:16:24 IST 2025
Hi Aman, We’re delighted to know your stay at The PAL was enjoyable. Your generous feedback is greatly appreciated and motivates us to keep delivering excellence. We look forward to having you with us again in the near future. Thank you! Yours truly, The Team at PAL
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