Review Of The Opulence | kasauli Luxury Stays

The place was downright terrible. There were 50 flights of stairs, not mentioned anywhere in the listing. I had a senior citizen with me, and we were stuck there because it was Independence Day and everything else was fully booked. The bedding literally had fungus. The staff couldn’t find a clean one. The bedrooms were filthy. The waiter even served non-veg food to my vegetarian family, insisting it was paneer, then just shrugged it off with an apology. When we reached out, both the landlord and MakeMyTrip denied responsibility. MakeMyTrip is basically a circus of clowns, holding internal discussions instead of helping actual customers. They vanish the moment there’s a real issue. Honestly, I considered filing a police complaint but decided not to waste any more time, energy, or money on this disaster.

It was difficult to find location of hotel

Difficult to find, wrong located on map, no sign boards or nothing to find it out !

Awesome Property And Helpful People. Road is little narrow otherwise everything is perfect.

Opulence kasauli has the best food for sure! The staff is so friendly and it is totally value for money. Loved staying here. Just 10-12 mins from main market and still has the quietest environment around. Best for nature lovers

Amazing property, excellent food

The stay is really good. The place has been well maintained and the room was in really good condition. Although the location is a little bit in a secluded place but maybe that's its charm. You come for peace here. Special thanks to mr. Naveen. He has been a good host. The food is also good and the evening arrangements regarding bonfire were also really good. Only thing is it is slightly expensive compared to the location and facilities.

Property was very nice and aesthetic . Services were very good . Manager was kind and helpful he showed around the property very well.

Very bad stay light issue water issue very terrible property room light holl night gone. Water service not in toilet network issue wi fi not working here

The property was really good. The food was delicious although little expensive but taste was really good. Service were good as well. Someone was available on every call we made but something could be improved like we asked from extra linens they said no earlier but gave after a lot conversation.

Worst stay ever

Overall stay was good. Due to rain, there were insects in the room. Food made by naveen was good but too costly.

We had an amazing time at the opulence. The food was so tasty. And amazing hospitality by the caretakers. Didn’t feel like leaving

It was really nice people were very helpful staff was incredibly kind and the view of the resort offered a very secluded peace i really love the big tv also that helped us watch the match would for sure stay again. This was right around our resort. Beautiful view

The property is so good and its located centrally yet far from the city hustle bustle. Really loved their in room amenities and food. Their open theatre was cherry on top during the stay.