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About Property
Experience unparalleled comfort at this stay with a private lift to the popular Mall Road, an exclusive spa, and mesmerizing hill views. More
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Deluxe Room - Mall road facing with Bathtub
Fits 2 Adults
₹ 12,599Per Night:
Mall Road
960 m drive to Shimla Old Bus Stand
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Location rated 4.6 by guests
What guests said
The property enjoys a fantastic location right on Mall Road, making it easy for guests to explore Shimla. Reviewers frequently highlight the convenience of its proximity to attractions like the tourist lift and various eateries. Many guests appreciate the breathtaking views from the rooms and the accessibility for evening walks. Overall, the location is described as a major advantage, enhancing the overall experience during their stay.
Property Rules at Hotel Willow Banks Shimla
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.









3577 Ratings, 2280 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Average Stay
Rooms were old fashioned need renovations,Toilets also need renovations and food was average and my stay was average
Room: Super Deluxe Room with Small Balcony and Bathtub


Average Stay
The food was good But the rooms were not up to mark.
Room: Premium Room with Large Balcony and Bathtub
Great experience
The stay was very comfortable. The hotel staff were very courteous and polite in their behavior which made our stay at Shimla extremely comfortable and pleasant.
Room: Premium Room with Large Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Wed Nov 12 13:15:48 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the service at our property!
Love it!
It was a great stay. They have multiple cafes in the hotel building which has really good view. Walking distance to the Ridge.
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Wed Nov 12 13:15:34 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so glad you enjoyed the location and dining options at our property!
accessible location from Mall road. overall comfortable and safe stay
Comfortable and safe stay at Willow bank shimla. S
Room: Deluxe Room - Mall road facing with Bathtub
Hotel Willow Banks Shimla has replied on Wed Nov 12 13:15:18 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon!
Recom
We had a wonderful experience. The location is best, Staff is helping. Definately Recommended ......
Room: Premium Room with Large Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Wed Nov 12 13:15:10 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the location and service at our property!
Excellent Stay
Had a fantastic stay at Hotel Willow Banks right on Mall Road, Shimla! The location is unbeatable — just a few steps away from all the major attractions, shops, and cafes, yet peaceful enough to relax and unwind. The rooms are spacious, clean, and well-maintained with stunning views of the valley. The hospitality and service were top-notch — the staff was warm, courteous, and always ready to help with a smile. All the restaurants on-site offer excellent food, and the breakfast spread was fresh and delicious. Special mention for the ambiance of the property — it beautifully blends old-world elegance with modern comfort. Overall, it was a truly memorable experience and one of the best stays I’ve had in Shimla. Highly recommend Hotel Willow Banks for anyone visiting the Queen of Hills!
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Nov 07 12:01:21 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the location and service at our property!
Amazing location
Lovely location and services ❤️ the ambiance was good plus the food was amazing as well. Staff were extremely humble and helpful.
Room: Luxury rooms with Balcony (Limited View) and Bathtub
Hotel Willow Banks Shimla has replied on Fri Nov 07 12:00:59 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the location, service and food at our property!
Excellent Stay
I stayed in the property with my family and the hotel made it's best effort to make the stay comfortable for us. Hotel was hygienic and well maintained. It is situated on the mall road and major restaurants and bakeries are right nect to the hotel or at walking distance. Overall our stay was very nice and would definitely consider for future stays.
Room: Premium Room with Large Balcony and Bathtub

Hotel Willow Banks Shimla has replied on Fri Nov 07 12:00:44 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the location and food at our property!
Excellent Stay
excellent location. on the mall Road near to lift. stay was fantastic. Room was of decent size, neat and clean. Superb Food. Definitely recommended and will stay again when ever come back to Shimla..
Room: Super Deluxe Room with Small Balcony and Bathtub



Hotel Willow Banks Shimla has replied on Fri Nov 07 12:00:27 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the location, rooms and food at our property!
Excellent Stay
Wonderful stay!! Had a great experience. The rooms are spacious and give you a luxurious feeling. The staff here are extremely polite and very helpful. The location is great and theirs in house dining is absolutely amazing serving quality and delicious food. Highly recommend!!
Room: Luxury rooms with Balcony (Limited View) and Bathtub



Hotel Willow Banks Shimla has replied on Fri Nov 07 11:59:41 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the service and food at our property!
Excellent Stay
Really enjoyed my stay with all the family members. Awesome experience ,best food & hotel.sraff was really supportive.
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Nov 07 11:59:19 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the service and food at our property!
Decent property on the mall road
It's a decent property, i feel it's a bit overpriced in comparison to the amenities as the rooms are big, but the tvs are tiny and they could have a sofa to add more comfort to the seating section rather than those uncomfortable chairs. Breakfast is gr8, location is gr8
Room: Premium Room with Large Balcony and Bathtub
Excellent Stay
wonderful stay right on mall road. Food is fabulous and lot of options.
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Nov 07 11:58:50 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon! We are so happy you enjoyed the location and food at our property!
Excellent Stay
Excellent stay at Willow Banks hotel !! Great location of the hotel and conveniently located near the multi level parking. Rooms are very airy and of good size. Staff is very hospitable and friendly. The hotel offers great dining options and the breakfast is also very good. Would definitely recommend to others.
Room: Super Deluxe Room with Small Balcony and Bathtub



Hotel Willow Banks Shimla has replied on Fri Oct 24 14:15:13 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday. We are delighted that you liked the location, rooms, staff and dining options and look forward to welcoming you again soon!
Excellent Stay
Very near to Mall Road...Excellent stay in terms of comfort..Thoroughly enjoyed our stay.Cleanliness was upto the mark.Awesome Valley view...Highly recommended.
Room: Premium Room with Large Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Oct 24 14:15:42 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday. We are so glad that you liked the location and the views from the rooms. We look forward to welcoming you again soon!
Fantastic sta
We booked Hotel Willow Banks for a one-night stay through MMT and were genuinely impressed. The location is unbeatable—right on Mall Road, with easy access to shops and cafes. The room was spotless, with fresh linens and a very clean bathroom, which really stood out. The staff were incredibly warm and helpful, making check-in a breeze and even helping us with local travel tips. We had dinner at the in-house restaurant, and the food was delicious—authentic flavors and beautifully presented. Breakfast the next morning was just as good. Highly recommended for anyone looking for a comfortable and clean stay in Shimla with great food and welcoming staff.
Room: Deluxe Room - Mall road facing with Bathtub



Hotel Willow Banks Shimla has replied on Fri Oct 24 14:16:20 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday. It makes us very happy to know you enjoyed your stay with us and we look forward to welcoming you again soon!
Excellent Stay
The staff is very good and cooperative Food very tasty Clean and well maintained rooms etc Good location
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Oct 24 14:16:54 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday. We are delighted you liked the staff attitude during your stay and the food too. We look forward to welcoming you again soon!
Nice location but not worth as per pricing
Over priced hotel, not worth it. Only the location is perfect as it is located on Mall Road. Better to go for other budget friendly hotels available. 4 star rating seems to be manipulated.
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Oct 24 14:19:38 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday. We would like to assure you that we are very competitive on our pricing compared to other premium hotels on the Mall. However, we will certainly work harder to ensure you have a better stay with us next time and feel its true value for money, as do our other guests!
Good Stay
Location wise it is good as it was very near to Lift secondly it was on the edge of Mall Road. Breakfast was good for the given price but dinner and snacks were good but little expensive facilities including lift were good.
Room: Super Deluxe Room with Small Balcony and Bathtub
Hotel Willow Banks Shimla has replied on Fri Oct 24 14:19:52 IST 2025
Dear Guest, we thank you for choosing us to spend your holiday and look forward to welcoming you again soon!
Q: Any options for booking on partner website?
You can explore Hotel Willow Banks Shimla on our partner website www.goibibo.com
Q: What are the Check-In and Check-Out times of Hotel Willow Banks Shimla, Shimla?
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Q: What are the customer ratings for Hotel Willow Banks Shimla?
Longwood
In Mashobra
Sanjauli
In Parwanoo
In Theog
In Mashobra
Excellent Stay
Tushar Parmar
Had a fantastic stay at Hotel Willow Banks right on Mall Road, Shimla! The location is unbeatable — just a few steps away from all the major attractions, shops, and cafes, yet peaceful enough to relax and unwind. The rooms are spacious, clean, and well-maintained with stunning views of the valley. The hospitality and service were top-notch — the staff was warm, courteous, and always ready to help with a smile. All the restaurants on-site offer excellent food, and the breakfast spread was fresh and delicious. Special mention for the ambiance of the property — it beautifully blends old-world elegance with modern comfort. Overall, it was a truly memorable experience and one of the best stays I’ve had in Shimla. Highly recommend Hotel Willow Banks for anyone visiting the Queen of Hills!
Fantastic sta
Krishna Ghaghat
We booked Hotel Willow Banks for a one-night stay through MMT and were genuinely impressed. The location is unbeatable—right on Mall Road, with easy access to shops and cafes. The room was spotless, with fresh linens and a very clean bathroom, which really stood out. The staff were incredibly warm and helpful, making check-in a breeze and even helping us with local travel tips. We had dinner at the in-house restaurant, and the food was delicious—authentic flavors and beautifully presented. Breakfast the next morning was just as good. Highly recommended for anyone looking for a comfortable and clean stay in Shimla with great food and welcoming staff.
Excellent Stay
Anjali Sehrawat
I stayed in the property with my family and the Hotel Willow Banks Shimla made it's best effort to make the stay comfortable for us. Hotel was hygienic and well maintained. It is situated on the mall road and major restaurants and bakeries are right nect to the Hotel Willow Banks Shimla or at walking distance. Overall our stay was very nice and would definitely consider for future stays.
Excellent Stay
Sahil Sabharwal
Excellent stay at Willow Banks Hotel Willow Banks Shimla !! Great location of the Hotel Willow Banks Shimla and conveniently located near the multi level parking. Rooms are very airy and of good size. Staff is very hospitable and friendly. The Hotel Willow Banks Shimla offers great dining options and the breakfast is also very good. Would definitely recommend to others.
Excellent Stay
Joydeep Mukherjee
Wonderful stay!! Had a great experience. The rooms are spacious and give you a luxurious feeling. The staff here are extremely polite and very helpful. The location is great and theirs in house dining is absolutely amazing serving quality and delicious food. Highly recommend!!
Decent property on the mall road
Vicky Samuel
It's a decent property, i feel it's a bit overpriced in comparison to the amenities as the rooms are big, but the tvs are tiny and they could have a sofa to add more comfort to the seating section rather than those uncomfortable chairs. Breakfast is gr8, location is gr8
Nice location but not worth as per pricing
Abhinav Gupta
Over priced Hotel Willow Banks Shimla, not worth it. Only the location is perfect as it is located on Mall Road. Better to go for other budget friendly Hotel Willow Banks Shimlas available. 4 star rating seems to be manipulated.
Recom
Gaurav Kaushal
We had a wonderful experience. The location is best, Staff is helping. Definately Recommended ......
Great experience
Harsh Gautam
The stay was very comfortable. The Hotel Willow Banks Shimla staff were very courteous and polite in their behavior which made our stay at Shimla extremely comfortable and pleasant.
Excellent Stay
Amit Kashyap
Really enjoyed my stay with all the family members. Awesome experience ,best food & Hotel Willow Banks Shimla.sraff was really supportive.
Amazing location
Parul Sharma
Lovely location and services ❤️ the ambiance was good plus the food was amazing as well. Staff were extremely humble and helpful.
Excellent Stay
Satwinder Singh
Very near to Mall Road...Excellent stay in terms of comfort..Thoroughly enjoyed our stay.Cleanliness was upto the mark.Awesome Valley view...Highly recommended.
Love it!
Harshita Srivastava
It was a great stay. They have multiple cafes in the Hotel Willow Banks Shimla building which has really good view. Walking distance to the Ridge.
accessible location from Mall road. overall comfortable and safe stay
Rajkumar Sharma
Comfortable and safe stay at Willow bank shimla. S
Excellent Stay
Manish sharma
excellent location. on the mall Road near to lift. stay was fantastic. Room was of decent size, neat and clean. Superb Food. Definitely recommended and will stay again when ever come back to Shimla..
Good Stay
sajeev gupta
Location wise it is good as it was very near to Lift secondly it was on the edge of Mall Road. Breakfast was good for the given price but dinner and snacks were good but little expensive facilities including lift were good.
Excellent Stay
Yash Raj Racca
wonderful stay right on mall road. Food is fabulous and lot of options.
Excellent Stay
Vrindavanchandra Das
The staff is very good and cooperative Food very tasty Clean and well maintained rooms etc Good location
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Mall Road
Kachi Ghatti
Mall Road
Fingask Estate
Kachi Ghatti
Mall Road
Mall Road
Mall Road
Lakkar Bazaar
Chamian
Jugo
Manjher
Chamian
Chail
Baldeyan
Khadin
Tikkar
Kasauli
Banjni