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Review Of The Loft Hotel

Pradhan Nagar, Siliguri

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.4
    Excellent

    1313 Ratings, 701 Reviews

    excellent
    59%
    very good
    30%
    average
    7%
    poor
    2%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness4.6
    • Room4.5
    • Food4.2
    • Hospitality4.5
    • Value For Money4.4
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    Review Summary

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    The Loft Hotel in Siliguri is a gem with spacious, clean rooms and excellent service. Guests appreciate the friendly and helpful staff, who ensure a comfortable stay. The restaurant offers a delightful menu with quality food. The property's location is convenient for exploring the area, making it ideal for both business and leisure travelers. Overall, it's a perfect mix of hospitality and comfort at a good price.

    Sort by:

    Positive first
    4.0

    Good Stay in decent Area

    prabhanshu s.couple

    Good stay , receptionist Roshan was welcoming. Apt housekeeping. Location is also safe. Overall good hotel to stay in new city

    Travel Month: Nov 2025

    Room: Executive Room

    The Loft Hotel has replied on Thu Nov 13 12:16:51 IST 2025

    Dear Guest, Thank you for sharing your positive feedback. We’re delighted to know you had a pleasant stay and appreciated our welcoming staff, especially Roshan, as well as our housekeeping and safe location. Your kind words mean a lot to us. We look forward to welcoming you again on your next visit! Warm regards, Team Loft.

    4.0

    A cosy quiet upscale hotel at a prominent location

    rakhee s.family

    The property is nice, at a prominent but quiet locality, not very far from the Tenzing norgay bus stand and siliguri station. The executive room had been quite spacious and neat and tidy with all the necessary toiletries and beddings. Room service was quite prompt. Staff behaviours have been polite. Our stay was very satisfying and we shall surely choose this property next time if we visit SIliguri

    Travel Month: Nov 2025

    Room: Executive Room

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    The Loft Hotel has replied on Thu Nov 13 12:18:50 IST 2025

    Dear Guest, Thank you for taking the time to share such a wonderful review. We’re delighted to know you enjoyed our convenient yet peaceful location, spacious executive room, and prompt service. It’s great to hear that our team’s hospitality made your stay comfortable and satisfying. Your kind words mean a lot to us, and we truly look forward to welcoming you again on your next visit to Siliguri. Warm regards, Team Loft.

    5.0

    excellent.

    sabin t.couple

    right from the check in to the checkout it was excellently managed, all the use ables were clean.had a fabulous stay..

    Travel Month: Nov 2025

    Room: Executive Room

    The Loft Hotel has replied on Tue Nov 11 12:23:25 IST 2025

    Thank you so much for your kind words! We’re delighted to know that you had a fabulous stay and appreciated our cleanliness and service from check-in to checkout. Your positive feedback means a lot to our team. We look forward to welcoming you back again soon! Warm regards, Team Loft.

    4.0

    Good Stay

    pradeep k.family with 1 kid

    The place was in main market location and food quality was good and other amenities were good but it can be improved and overall stay was good

    Travel Month: Nov 2025

    Room: Executive Room

    The Loft Hotel

    Thank you for sharing your feedback! We’re glad to know you enjoyed our central location, good food quality, and amenities. We also appreciate your suggestions for improvement — feedback like yours helps us enhance our services further. We’re happy to know your overall stay was good and hope to welcome you back soon for an even better experience! Warm regards, Team Loft.

    5.0

    Good stay at right price

    shivam s.couple

    Great hotel and staff. Very comfortable rooms with all modern facilities at an affordable price. Breakfast can be better.

    Travel Month: Nov 2025

    Room: Executive Room

    The Loft Hotel

    Thank you for sharing your kind feedback! We’re delighted to know you enjoyed your stay with us and appreciated our comfortable rooms, modern facilities, and friendly staff. Your comments about breakfast are much appreciated — we’re always looking for ways to improve, and your suggestion will help us enhance our offerings. We hope to welcome you back soon for another pleasant stay! Warm regards, Team Loft.

    5.0

    Best value quality stay

    steven h.solo

    Convenient, quiet, off main road location. Immaculately clean. Comfortable room. Super polite and friendly staff.

    Travel Month: Oct 2025

    Room: Executive Room

    • user photos

    The Loft Hotel has replied on Sat Nov 01 13:21:03 IST 2025

    Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our quiet location, comfortable room, and the service from our team. Your kind words mean a lot to us. It was a pleasure having you stay, and we hope to welcome you back again soon! Warm regards, Team Loft.

    5.0

    Excellent stay

    avikesh p.couple

    Excellent, seamless experience like always. Special mention for Ayush from F&B. He is an absolute asset to the hotel. Well mannered, efficient with a keen sense of hospitality.

    Travel Month: Oct 2025

    Room: Executive Twin Room

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    The Loft Hotel

    Thank you for your wonderful feedback! We’re thrilled to know that you had another excellent and seamless experience with us. Your kind words for Ayush have been shared with him and the entire F&B team — he’s truly delighted by your appreciation. We look forward to welcoming you back for yet another memorable stay! Warm regards, Team loft.

    4.0

    Good Stay

    jai p.

    Good property and the services are good. They have huge parking space, thats an additional advantage with this hotel. You may park also if you want to go out and visit mountain area

    Travel Month: Oct 2025

    Room: Executive Twin Room

    The Loft Hotel has replied on Fri Oct 17 10:51:11 IST 2025

    Thank you so much for your kind words! We're glad to hear you enjoyed your stay and appreciated our services and spacious parking area. It's great to know it added convenience to your mountain visits as well. We look forward to welcoming you back soon! Warm regards, Team Loft.

    4.0

    Good

    sandeep b.family with 1 kid

    A neat and clean hotel with all amenities in good location. Location little bit far from NJP station, about 7 KMS,but assessible. Only issue is food, which tastes good but over priced. Owners should look into this. Else a very good property to avail in Siliguri.

    Travel Month: Oct 2025

    Room: Executive Room

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    4.0

    Good hotel for stay at siliguri.

    tribhuwon n.group

    Location and amenities are good, but food is average and costly also, looking to the quantity of food.

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Worth the deal, super sta

    abhinaba m.family with 1 kid

    location was excellent, rooms big, hospitality at its best, food quality great, hygienic rooms and toilets

    Travel Month: Oct 2025

    Room: Executive Room

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    The Loft Hotel has replied on Sun Oct 12 10:35:19 IST 2025

    Thank you so much for your kind words! We're thrilled to hear that you enjoyed the location, spacious rooms, our hospitality, and the food. Maintaining high standards of hygiene and guest comfort is very important to us, and we're glad it made a difference in your stay. We hope to welcome you back again soon! Warm regrads, Team Loft.

    5.0

    good experience

    swatah b.family with 1 kid

    Very good and pleasant experience. the staff were friendly and helpful to the core. The rooms were spacious and clean.

    Travel Month: Oct 2025

    Room: Executive Room

    The Loft Hotel has replied on Sun Oct 12 10:36:51 IST 2025

    Thank you for your wonderful feedback! We're so glad to hear you had a pleasant experience with us. It's great to know that our staff's friendliness and helpfulness stood out, and that you found the rooms spacious and clean. We truly appreciate your kind words and look forward to welcoming you again! Warm regards, Team Loft.

    5.0

    Excellent Stay

    swatah b.family with 1 kid

    Very good service and staff. i have stayed here twice and on both occasions have found the hotel worth staying. The staff here are very supportive and polite.

    Travel Month: Sep 2025

    Room: Executive Room

    The Loft Hotel has replied on Sun Oct 12 10:38:07 IST 2025

    Thank you for choosing to stay with us again and for sharing your kind words! We're delighted to hear that you've had consistently positive experiences. Our team takes pride in being supportive and polite, and it's wonderful to know their efforts made a difference. We truly value your continued trust and look forward to welcoming you back again soon! Warm regards, Team Loft.

    5.0

    Excellent Stay

    sanjoy r.family with 2 kids

    nice location... our stay was comfortable... staffs were well mannered..... this was our 3rd stay in this hotel.. I recommend this place

    Travel Month: Sep 2025

    Room: Executive Room

    The Loft Hotel has replied on Sun Oct 12 10:39:22 IST 2025

    Thank you so much for your continued support and for taking the time to share your experience! We're glad to hear that you enjoyed the location, found your stay comfortable, and appreciated our well-mannered staff. It means a lot to us that you've chosen our hotel for the third time and recommend us. We look forward to welcoming you back again soon! Warm regards, Team Loft.

    5.0

    great stay for an affordable price!!

    david w.

    Our stay was truly amazing. My friend and I, visiting from abroad, were very pleased with our experience. The staff who assisted us were friendly and highly attentive, promptly addressing all of our needs. The hotel is conveniently located close to many attractions, making our stay even more enjoyable. We highly recommend this hotel and would give it a perfect 10 out of 5 stars for their excellent service and comfort.

    Travel Month: Sep 2025

    Room: Executive Twin Room

    The Loft Hotel has replied on Sun Oct 12 10:41:12 IST 2025

    Thank you so much for your wonderful feedback! We're thrilled to hear that you and your friend had an amazing stay with us. It’s especially rewarding to know that our team's friendliness and attentiveness made a positive impact on your visit. We're also glad the location added to your experience. Your kind words and generous "10 out of 5 stars" truly mean a lot to us! We hope to welcome you both back again soon. Warm regards, Team Loft.

    4.0

    Good Stay

    nima b.

    Stay was comfortable , house keeping staffs as well as reception staffs were well mannered , neat and clean except now you should change your linen which was bit old but not dirty , dining hall staffs were also very well mannered and hard working , I recommend this place

    Travel Month: Sep 2025

    Room: Executive Room

    The Loft Hotel

    Thank you for taking the time to share your feedback. We’re glad to hear that your stay was comfortable and that you appreciated the courteous attitude of our housekeeping, reception, and dining hall staff. We truly value your observation regarding the linen – your input is important to us, and we will certainly look into updating it for an even better guest experience. Thank you for your recommendation, and we hope to welcome you again soon! Warm regards, Team Loft.

    5.0

    Excellent Stay

    naresh c.

    Hotel Loft remains my preferred address for staying at Siliguri. As usual their service quality, cleanliness, breakfast spread and guest comfort were best at the price. Recommend for a try.

    Travel Month: Sep 2025

    Room: Executive Twin Room

    The Loft Hotel has replied on Thu Sep 25 12:31:33 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback with us. As one of our valued regular guests, your insights are especially meaningful, and we truly appreciate your continued trust in The Loft Hotel. It’s always a pleasure to welcome you back, and we look forward to making your next stay just as enjoyable and comfortable. Warm regards, Team Loft.

    4.0

    Loft Hotel: Where Comfort Meets Beauty 🏨The ambiance is so beautiful

    phibi s.family

    From the moment I walked in, everything about Loft Hotel felt right. The ambience is simply beautiful — elegant yet cozy, modern yet warm. Every detail, from the décor to the lighting, is thoughtfully designed to create a peaceful atmosphere. The rooms are spacious, clean, and filled with comfort, making you feel both relaxed and cared for. What truly stands out is how perfectly this hotel balances beauty with convenience, giving you an experience that feels luxurious without losing its homely charm. Whether you’re here for a short trip or a longer stay, Loft Hotel is a place where comfort truly meets beauty, and every moment becomes memorable.

    Travel Month: Sep 2025

    Room: Executive Room

    The Loft Hotel

    Thank you so much for your kind and heartfelt words. We’re absolutely delighted to hear that your experience at Loft Hotel was such a positive one from the moment you arrived. Your recognition of our attention to detail — from the ambience to the room comfort — is truly appreciated by our entire team. We hope to welcome you back to Loft Hotel soon for another relaxing and enjoyable stay! Warm regards, Team Loft.

    4.0

    Good Stay

    ganesh k.family with 3 kids

    3

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    Excellent Stay

    jnn b.solo

    maintenance of the priority in hotel Food and Hotel lodging is very Good for clean ess and Food Quality also Good staff's Behaviour also very maintenance of the priority in hotel Food and Hotel lodging is very Good for clean ess and Food Quality also Good staff's Behaviour also very good

    Travel Month: Aug 2025

    Room: Executive Twin Room

    The Loft Hotel has replied on Thu Sep 25 18:37:37 IST 2025

    Thank you so much for taking the time to share your kind feedback. We're pleased to know that you enjoyed the quality of our food, the cleanliness of our rooms, and the courteous behavior of our staff. At Loft Hotel, we prioritize both comfort and service, and it's rewarding to hear that these efforts made your stay a pleasant one. We truly appreciate your support and look forward to welcoming you again in the future. Warm regards, Team Loft.

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