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Review Of THE JACKS HILLTOP RESORT KODAI

Naidupuram, Kodaikanal | 2.7 km drive to Pine Forest

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    3.3
    Good

    212 Ratings, 111 Reviews

    excellent
    24%
    very good
    25%
    average
    19%
    poor
    14%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 4
    • 5
    • 3
    • 3
    • 3
    • 5
    • 3
    • 4

    Rating Categories

    • Location3.0
    • Cleanliness2.7
    • Value For Money2.6
    • Food2.6
    • Facilities2.8
    • Child Friendliness2.5
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    Reviews Summary

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    This property boasts a stunning hilltop location with beautiful views and a peaceful atmosphere, perfect for unwinding. Guests appreciated the friendly and helpful staff, notably the manager, who provided personalized service. However, there were significant concerns about maintenance, with reports of poor room hygiene, malfunctioning locks, and the need for upgraded amenities. While some enjoy the food, many mentioned delays and quality issues, indicating a need for improvements in service.

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