THE JACKS HILLTOP RESORT KODAI

THE JACKS HILLTOP RESORT KODAI has replied on Fri Oct 31 10:24:05 IST 2025

Dear Mr. Thirumurugan K, Warm greetings from The Jacks Hilltop Resort Kodai! We’re truly delighted to hear that you enjoyed your stay with us and appreciated our spacious rooms, good service, and tasty food. Your kind words mean a lot to our entire team and serve as great motivation to continue delivering our best every day. At The Jacks Hilltop Resort Kodai, we always strive to provide a comfortable and memorable experience for our guests, ensuring both value and warmth in every aspect of their stay. Our chefs take pride in preparing fresh, homely meals, and it’s wonderful to know that you enjoyed them. Thank you once again for your positive feedback and for choosing to stay with us. We look forward to welcoming you back soon for another pleasant and relaxing experience in the hills of Kodaikanal. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Fri Oct 31 10:27:29 IST 2025

Dear Mr. Rakesh T.K., Warm greetings from The Jacks Hilltop Resort Kodai! We’re truly happy to know that you had a pleasant stay and enjoyed our peaceful, quiet location. Your kind words about our hospitality and value for money mean a great deal to us. At The Jacks Hilltop Resort Kodai, we always aim to provide our guests with a relaxing atmosphere, friendly service, and a memorable experience surrounded by nature’s beauty. Our team is delighted that you felt comfortable and well cared for throughout your stay. Feedback like yours inspires us to continue maintaining high standards of service and comfort for all our guests. Thank you once again for your valuable review and for choosing to stay with us. We look forward to welcoming you again soon for another peaceful and refreshing getaway in Kodaikanal. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Fri Oct 17 10:19:31 IST 2025

Dear Guest, Blessyl Daniel, Warm greetings from The Jacks Hilltop Resort Kodaikanal! We’re truly delighted to hear that you had a nice and good experience during your stay with us. It’s wonderful to know that our friendly staff made you feel comfortable and cared for throughout your visit. At The Jacks Hilltop Resort, guest safety and satisfaction are always our top priorities, and we’re glad you found our property safe and secure for a peaceful family stay. Our goal is to offer an enjoyable, memorable stay to every guest, blending warm hospitality with the natural beauty of Kodaikanal. Your kind words encourage our team to continue providing excellent service and comfort that make us one of the most loved hotels in Naidupuram Kodaikanal and ideal resorts in Kodaikanal for family getaways. We look forward to welcoming you again soon for another relaxing and refreshing experience amidst nature. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI

Dear Guest, Thank you so much for sharing your experience with us at The Jacks Hilltop Resort Kodaikanal. We are delighted to know that you enjoyed the peaceful location, beautiful hilltop surroundings, and the warm hospitality of our staff. Your kind words about the team’s behavior mean a lot, as we always strive to provide genuine care and comfort to every guest. Our resort is designed for nature lovers who wish to enjoy a noise-free and pollution-free environment, making us one of the most recommended hotels in Naidupuram Kodaikanal. Whether you’re searching for a cozy Kodaikanal family hotel, a romantic getaway, or resorts in Kodaikanal for family vacations, we aim to create memorable stays. Many of our guests also choose us for our proximity to attractions, making us a preferred choice among resorts near Kodaikanal lake. We’re glad that your stay was filled with laughter and joy, and we look forward to welcoming you again for another wonderful Kodaikanal trip. Warm regards, Stanley Manager – The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI

Dear Guest, Warm greetings from The Jacks Hilltop Resort Kodaikanal! Thank you for your feedback. We sincerely regret the inconvenience caused regarding the heating and bathtub in your room. Please note that some rooms may have specific facilities, and we always recommend confirming the exact amenities at the time of booking. Our team strives to provide clear guidance and assist with any requests, even for guests arriving from long distances. We truly value your comments as they help us improve. We hope to host you again at The Jacks Hilltop Resort Kodaikanal, one of the preferred hotels in Naidupuram Kodaikanal, Kodaikanal family hotels, and resorts near Kodaikanal lake, where we ensure a comfortable and memorable stay with scenic views and friendly service. Warm regards, Stanley Manager – The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI

Dear Guest, Warm greetings from The Jacks Hilltop Resort Kodaikanal! Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. Please note that our resort is located on a hilltop to provide scenic views of the city, and some room layouts are designed to maximize space and views. We continuously work to improve amenities and services, including TV channels, water supply, kitchen areas, and hygiene, to ensure every guest enjoys a comfortable stay. At The Jacks Hilltop Resort Kodaikanal, we strive to offer a peaceful and safe environment for all guests. We appreciate your feedback as it helps us address gaps and enhance our standards. Many travelers seeking hotels in Naidupuram Kodaikanal, Kodaikanal resorts, or resorts near Kodaikanal lake enjoy our serene location, family-friendly environment, and attentive staff. We hope to serve future guests better while maintaining a clean, comfortable, and memorable experience for all visitors. Warm regards, Stanley Manager – The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI has replied on Fri Oct 17 10:20:31 IST 2025

Dear Guest, Poonam Singh, Warm greetings from The Jacks Hilltop Resort Kodaikanal! We sincerely thank you for taking the time to share your positive feedback. We’re so glad to hear that you enjoyed the beautiful hilltop view, found our staff supportive, and appreciated the clean, comfortable rooms. It’s also a pleasure to know that you liked our tasty breakfast, which we prepare with great care to give every guest a homely and satisfying start to the day. Your kind words mean a lot to our team and motivate us to continue offering a peaceful stay, delicious food, and warm hospitality that make The Jacks Hilltop Resort one of the most loved family-friendly resorts in Kodaikanal. We truly appreciate your support and look forward to welcoming you again soon for another pleasant and memorable experience. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI has replied on Fri Oct 17 10:23:09 IST 2025

Dear Guest, James J, Warm greetings from The Jacks Hilltop Resort Kodaikanal! Thank you so much for sharing your valuable feedback and for taking the time to highlight your pleasant experience with us. We are delighted to know that you were satisfied with our infrastructure, service, and the way our team took care of you throughout your stay. At The Jacks Hilltop Resort, we believe that true hospitality begins with warmth and respect, and it brings us great joy to know you felt that during your visit. Your appreciation for our neat and well-maintained rooms means a lot to our housekeeping team, who work with dedication to ensure that every corner reflects comfort and cleanliness. We are thrilled to have met your expectations and look forward to welcoming you again for another peaceful and refreshing stay in the hills of Kodaikanal. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI has replied on Fri Oct 17 10:27:56 IST 2025

Dear Guest, Shishir Joshi, Warm greetings from The Jacks Hilltop Resort Kodaikanal! Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We always aim to provide a clean, comfortable, and hospitable stay, and we apologize for the inconveniences you faced regarding toiletries, room service, and food quality. Our housekeeping and kitchen teams have been informed to ensure strict adherence to cleanliness and service standards for all guests. As our resort is located on a serene hilltop, it is primarily accessible via personal vehicles, which we always inform our guests during booking for safe and convenient travel. We encourage all visitors to carefully follow the occupancy and service instructions during their stay to ensure smooth assistance from our staff. We appreciate your feedback as it helps us improve, and we hope to have an opportunity in the future to provide a more pleasant and satisfactory experience. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodaikanal

THE JACKS HILLTOP RESORT KODAI has replied on Tue Oct 21 19:01:16 IST 2025

Dear Mr. Muhammed Fasi, Warm greetings from The Jacks Hilltop Resort, Kodaikanal! Thank you for sharing your experience and rating us 3 stars. We appreciate your feedback and are glad you liked the hilltop location, scenic views, and friendly staff. At the same time, we understand there may have been areas that didn’t fully meet your expectations, and we are committed to improving those aspects for a better experience. Our team strives to provide cozy rooms, clean facilities, and attentive service to make every stay memorable. Your suggestions help us enhance our offerings, ensuring future guests have a smooth and enjoyable visit. We hope to welcome you again soon at The Jacks Hilltop Resort, Kodaikanal, where serene hilltop views and warm hospitality await. With warm regards, Stanley Manager, The Jacks Hilltop Resort, Kodaikanal

THE JACKS HILLTOP RESORT KODAI

Dear Mr. Salmanul Faris Kundil, Warm greetings from The Jacks Hilltop Resort, Kodaikanal! Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you faced with the room and bathroom locks. At The Jacks Hilltop Resort, guest safety and comfort are our top priorities, and we take issues like this very seriously. Our maintenance team has been informed to ensure that all locks are fully functional and rooms are secure for future guests. We truly appreciate your understanding and patience, and we hope that the scenic hilltop views, cozy accommodations, and friendly service by our staff helped make your stay enjoyable despite the issues. Your feedback helps us improve and provide a better experience for all guests. We look forward to welcoming you again for a more seamless and comfortable stay at The Jacks Hilltop Resort, Kodaikanal, where family-friendly comfort and hilltop serenity await. With warm regards, Stanley Manager – Guest Relations The Jacks Hilltop Resort, Kodaikanal

THE JACKS HILLTOP RESORT KODAI

Dear Mr. Hathees Akther, Warm greetings from The Jacks Hilltop Resort, Kodaikanal! Thank you for sharing your feedback and for highlighting both the positive and improvement areas from your stay. We are glad that our team was friendly, helpful, and made your visit comfortable. At the same time, we sincerely acknowledge your concerns regarding the amenities and service improvements. We continuously work on upgrading our facilities and refining our services to ensure every guest enjoys a modern, comfortable, and memorable experience. Your suggestions are invaluable and will be carefully considered as we plan further enhancements. We truly hope to have the opportunity to welcome you back to The Jacks Hilltop Resort, Kodaikanal, where the serene hilltop views, cozy rooms, and attentive hospitality await, ensuring a much-improved stay next time. With warm regards, Stanley Manager – Guest Relations The Jacks Hilltop Resort, Kodaikanal

THE JACKS HILLTOP RESORT KODAI

Dear Mr. Kodai Sta, Warm greetings from The Jacks Hilltop Resort Kodai. We truly appreciate your wonderful review and are delighted to know that your stay with us was both comfortable and memorable. It gives us immense joy to hear that our staff made you feel at home and went the extra mile to ensure a pleasant experience. Your kind words for our General Manager, Mr. Vijay Raj, for assisting with your sightseeing and providing exceptional hospitality, mean a lot to us. We’re equally grateful for your appreciation of Bala and Nazir for their attentive service throughout your stay. We’re glad you enjoyed our peaceful hilltop location and the scenic view of the Kodai Hills, which make our resort one of the most serene and scenic resorts in Kodaikanal. Thank you for recommending us. We look forward to welcoming you again soon for another relaxing and memorable experience. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Mon Oct 27 09:39:28 IST 2025

Dear Mr. Rejith Kumar, Warm greetings from The Jacks Hilltop Resort Kodai. Thank you for sharing your feedback about your recent stay. We truly regret that your experience did not meet your expectations. Your comments regarding the washroom condition, room space, and approach road have been carefully noted. At The Jacks Hilltop Resort Kodai, we constantly work to improve the comfort and satisfaction of our guests, and your feedback helps us identify where we can do better. Our maintenance team has been informed to review the washroom and room layout for necessary improvements. We also acknowledge your concern about the approach road and are coordinating with local authorities to enhance accessibility. We value your honest feedback and truly hope you will give us another opportunity to provide you with a much better and more comfortable stay in the future. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Mon Oct 27 09:39:59 IST 2025

Dear Mr. Tamil Selvan M, Warm greetings from The Jacks Hilltop Resort Kodai. Thank you for sharing your feedback regarding your recent stay. We sincerely regret the inconvenience you experienced with the room lock, delayed dinner service, and parking arrangements. This is certainly not the standard of service we aim to provide. At The Jacks Hilltop Resort Kodai, we value every guest’s comfort and are taking immediate corrective measures based on your feedback. Our maintenance team has inspected the room locks to ensure all are in proper working condition. The kitchen team has been briefed to improve food service timing, especially during high-occupancy days. We are also reviewing our parking management to make it more organized and guest-friendly. We truly appreciate your valuable input and hope to serve you better on your next visit to Kodaikanal. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Sat Nov 08 18:11:14 IST 2025

Dear Mr. Sreejith P, Thank you for sharing your feedback. Our resort is located on a serene hilltop area of Kodaikanal that offers beautiful views and a peaceful atmosphere. The final stretch of the road is maintained by the local municipality, and during rainy seasons it may get uneven, but many guests reach safely by car and bike with our assistance. We always provide route guidance and cab options for convenience. Regarding service, our team strives to offer warm hospitality and prompt support to every guest. We regret if your experience did not meet expectations and assure you it was never intentional. We continually work to improve comfort, cleanliness, and guest satisfaction. We hope you will visit again and allow us to provide a smoother and more enjoyable experience next time. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Sat Nov 08 18:11:50 IST 2025

Dear Mr. Chandra Sekhar Byragani, Thank you for sharing your valuable feedback. We truly regret the inconvenience you faced regarding the breakfast timing and service delay. Our breakfast is freshly prepared each morning to maintain quality and hygiene, which may sometimes cause a slight delay during peak hours. However, we understand your concern and are working to improve coordination so that food can be served faster and more efficiently. Regarding the complimentary breakfast, it is always included as per the plan booked on the OTA platform, and our team is available to clarify any confusion at check-in. We appreciate your patience and assure you that your comments have been noted for improvement. We hope to have another opportunity to serve you better and make your next stay more comfortable and satisfying. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Wed Dec 11 22:18:40 IST 2024

Dear Kumar Raja, greetings from The Jacks Hilltop Resort Kodai! Thank you for your heartfelt 5-star review and for choosing to stay with us again. We are delighted to hear that your second visit was even more enjoyable and that you noticed and appreciated the improvements in our food, service, housekeeping, and staff behavior. Your kind words reaffirm our commitment to constantly enhancing the guest experience. It’s wonderful to know that you enjoyed the scenic views, our team's hospitality, and the tasty food. We’re especially pleased that you found our newly introduced shop on the premises convenient and appreciated the availability of hot water at all times. Creating a comfortable and welcoming environment for families is a top priority for us, and your recommendation means a lot. We are grateful for your continued support and look forward to hosting you and your family again soon for another exceptional stay at The Jacks Hilltop Resort Kodai. Warm regards, Arputharaj, Head-Operations

THE JACKS HILLTOP RESORT KODAI

Dear Mr. Vishnu B, Thank you so much for sharing your wonderful feedback. We’re delighted to know that you had a pleasant two-night stay and enjoyed the hospitality of our team. Your kind words about our staff’s good behavior and the quality of food mean a lot to us. Our chefs always strive to prepare fresh and homely meals that make guests feel comfortable and cared for throughout their stay. We’re also happy to hear that you enjoyed the campfire experience — it’s one of the highlights we love offering to make evenings warm, lively, and memorable for our guests. Your appreciation motivates our entire team to continue providing excellent service, comfort, and hospitality to all who visit The Jacks Hilltop Resort Kodai. We truly look forward to welcoming you again for another relaxing stay filled with great food, scenic views, and peaceful moments. Warm regards, Stanley Manager The Jacks Hilltop Resort Kodai

THE JACKS HILLTOP RESORT KODAI has replied on Mon Dec 09 13:44:17 IST 2024

Dear Sharath Sharma, greetings from The Jacks Hilltop Resort Kodai! We deeply regret hearing about your dissatisfaction with the cleanliness and maintenance during your stay. Guest comfort and satisfaction are our top priorities, and we sincerely apologize for falling short of your expectations. Since your visit, we have taken significant steps to ensure our rooms are impeccably clean and well-maintained at all times. We hope you'll give us another chance to provide you with the high-quality experience you deserve. Warm regards, Arputharaj, Head-Operations