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Review Of The Imperial Inn

Sector 25, Gurgaon

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    121 Ratings

    excellent
    46%
    very good
    35%
    average
    9%
    poor
    3%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 5
    • 4
    • 5
    • 4
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness4.2
    • Room3.9
    • Value For Money4.2
    • Food4.1
    • Security4.2
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the clean rooms, friendly staff, and homely food, creating a warm atmosphere. Its location is noted as peaceful and safe, close to major areas like Cyber Hub. Many found it convenient for business stays, highlighting the good service and value for money. However, a few mentioned room sizes being smaller than expected.

    3.0

    Average food, remote area, budget hotel.

    vikas m.solo

    Safety standards were up to mark. However, room was small and not as displayed in the photographs. There was no lobby or couch as shown in the pictures. Location is a little remote and behind DLF square, however still can be reached on foot. This is a guest house surrounded by other houses and lack of total privacy/noise proofing was an issue for me. There weren't many breakfast options and the ones available were just average.

    Travel Month: Mar 2021 (3-Night Stay)

    Room: Hollywood Twin Room

    5.0

    Good stay

    amit m.loyalty-iconfamily

    Staff are good, food is homely.

    Travel Month: Mar 2020

    Room: Hollywood Twin Room

    4.0

    Comfort to stay

    rohan m.business

    Staff and service is good and very much satisfy from service.

    Travel Month: Mar 2020

    Room: Hollywood Twin Room

    5.0

    Great stay

    poonam a.loyalty-iconsolo

    Simple and convenient business stay.

    Travel Month: Feb 2020 (4-Night Stay)

    Room: Hollywood Twin Room

    5.0

    Overall good experience

    amit m.loyalty-iconsolo

    Nice experience and value for money.

    Travel Month: Mar 2020

    Room: Hollywood Twin Room

    4.0

    Nice overall experience

    amit m.loyalty-iconsolo

    Location of the hotel is good and well connected to all places and food quality is like home.

    Travel Month: Mar 2020

    Room: Hollywood Twin Room

    • user photos
    • user photos
    • user photos
    1.0

    MMT assured hotel, no way

    arnab b.loyalty-iconsolo

    I traveled for a business reason. Stayed there alone. The bathroom was pathetic. Breakfast included they said. The variety is restricted within bread omelette only. No hygiene. Booked that based on MMT assurance.

    Travel Month: Feb 2020 (3-Night Stay)

    Room: Hollywood Twin Room

    The Imperial Inn has replied on Sun Mar 08 18:26:12 IST 2020

    Dear guest, namaskar! Thank you for taking out The time and writing a review about your recent stay at The Imperial Inn, Gurgaon. It is indeed very disappointing to learn about your unsavoury experience. Please accept my most sincere apologies for The same. Your review has been discussed in detail with my team and it is very important for us to restore your faith and trust in The Imperial Inn, Gurgaon. I urge you to please treat this stay as an aberration and request you for another opportunity to be of service. Warm regards, d CHOUDHURY General manager Email

    5.0

    Excellent for Solo and couples

    dhiraj s.loyalty-iconsolo

    Safe and secure place with good hospitality. Near to cyber hub and helps you to enjoy The best times in Gurgaon

    Travel Month: Feb 2020

    Room: Hollywood Twin Room

    4.0

    Good Stay

    sunil a.loyalty-icon

    Clean and good condition of room and toilet

    Travel Month: Feb 2020

    Room: Hollywood Twin Room

    5.0

    Awesome place

    rachit p.loyalty-iconcouple

    It was an awesome place to stay. Staff was also so helpful.

    Travel Month: Feb 2020

    Room: Hollywood Twin Room

    4.0

    Excellent stay

    ritesh s.loyalty-iconbusiness

    Both The caretakers at The guest house were nice and behaved very well, quick in response.

    Travel Month: Feb 2020

    Room: Hollywood Twin Room

    The Imperial Inn has replied on Tue Feb 18 19:58:21 IST 2020

    Dear RITESH, greetings from at The Imperial Inn, Gurgaon Thank you for taking out time and writing this wonderful review. It gives us immense pleasure to know that you had a satisfactory stay at our hotel. We have team of professionals who are always there to welcome you and serve you with smiling faces. Thank you for acknowledging their efforts and hard work. We look forward to serve you again with similar beautiful experiences.

    5.0

    Good

    amit r.couple

    Stay was good, but should check all amenities before allotting to guests like bed sheets, toilet seat was old and dirty.

    Travel Month: Feb 2020

    Room: Hollywood Twin Room

    The Imperial Inn has replied on Tue Feb 18 19:49:35 IST 2020

    Dear AMIT Greetings from at The Imperial Inn, Gurgaon Thank you for taking out time and writing this wonderful review. It gives us immense pleasure to know that you had a satisfactory stay at our hotel. We have team of professionals who are always there to welcome you and serve you with smiling faces. Thank you for acknowledging their efforts and hard work. We look forward to serve you again with similar beautiful experiences.

    5.0

    Great! Value for money

    abhishek c.couple

    This was awesome. Staff was very polite and good. Rooms were clean and well maintained. Also The property felt very homely and The vibes were good too.

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    5.0

    Value for money!

    rishabh b.loyalty-iconsolo

    Amazing place with nice location. Food was really good. And room size was amazing

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    5.0

    Ok

    mangesh l.loyalty-iconbusiness

    Nice for short stay, if you have work in nearby areas.

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    4.0

    Good Stay

    nitesh s.

    It was pleasant stay, food was good staff behavior very polite

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    4.0

    Overall good

    deependra p.

    Location was good, behaviour of staff's was pleasant. Rooms are big washroom as well.

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    5.0

    Comfortable stay

    vibhor n.couple

    Excellent location courteous staff.

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    3.0

    Average Stay

    manjit s.family

    Was breakfast available no body asked us?

    Travel Month: Jan 2020

    Room: Hollywood Twin Room

    4.0

    Good hotel

    anjul k.family

    Imperial Inn was nice. The staff were very good and helpful. Food was great.

    Travel Month: Dec 2019

    Room: Hollywood Twin Room

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